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4.1 out of 5

"Very kind and helpful staff, clean room, great breakfast " More

By a verified traveler on Thu 12 Mar 2020

Hotel Description

Hotel near University of New Mexico in Albuquerque

Close to airport

Within 2 miles (3 km) of this Albuquerque hotel, you'll find University of New Mexico and Puerto Del Sol Golf Course. University Stadium and Isotopes Park are also within 2 miles (3 km).

Free airport shuttle

This hotel features an outdoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the fitness center and perks like a free area shuttle.

Free Internet, comfy beds

The 112 individually decorated guestrooms offer free WiFi and free wired Internet, as well as comfy beds. Other amenities include hydromassage showerheads, coffee/tea makers, and flat-screen TVs with satellite channels.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$60* Per night/room Mar 21 - Mar 22

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Airport Albuquerque InnSuites Hotel & Suites ratings based on 28 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Airport Albuquerque InnSuites Hotel & Suites

Everyone (17) Couples (2) Family (6)
1 out of 5
The room smelled awful, like somebody smoked all night long, the sheets were dirty, just not a place I would come back. The ladies at front desk were courteous and polite.

Posted by on Sep 21, 2020

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Comment from Hotel Management

Sep 22, 2020 by j

Thank you for your feedback regarding your stay at the Best Western Hotel Albuquerque Airport! We will use this feedback to insure better guest service.

5 out of 5
Very kind and helpful staff, clean room, great breakfast

Posted by on Mar 12, 2020

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Comment from Hotel Management

Mar 12, 2020 by j

We would like to thank you for taking your time to share your experience of your recent visit to Best Western Airport Albuquerque InnSuites Hotel. It gives us great pleasure to know that you enjoyed your stay,

5 out of 5
We thought this was a great room especially for the price. It had a nice Jacuzzi tub (in room) with everything we needed. the breakfast was excellent as well.In room amenities were also great. The bed was very comfy.We tried to get this hotel room for another couple nights on our return, but it was already booked. We were disappointing especially since we found another room with the same type of amenities at another hotel that wasn't nearly as good!

Posted by on Mar 1, 2020

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Comment from Hotel Management

Mar 3, 2020 by j

We would like to thank you for taking your time to share your experience of your recent visit to Best Western Airport Albuquerque InnSuites Hotel. It gives us great pleasure to know that you enjoyed your stay, and we appreciate your feedback

5 out of 5
The night staff and shuttle guy were both great.. this was probably one of the best value rooms we've ever gotten.

Posted by on Jan 30, 2020

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Comment from Hotel Management

Jan 31, 2020 by j

Thank you so much for your feedback regarding your stay at the Best Western InnSuites Hotel Albuquerque Airport! We realize you have many choices when it comes to lodging, and we sincerely appreciate your business.

5 out of 5

Posted by on Jan 19, 2020

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Comment from Hotel Management

Jan 20, 2020 by j

Thank you for your recent review of our hotel. We are happy to hear that we exceeded your expectations!

3 out of 5
No elevator and put on 2nd floor, I am73 with bad knees. All ac equipment was loud woke me up ever time it came on. Needs a lot of work to worth the price.

Posted by on Jan 9, 2020

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Comment from Hotel Management

Jan 9, 2020 by j

Thank you for your feedback regarding your stay at the Best Western InnSuites Hotel Albuquerque Airport!

3 out of 5
Housekeeping was a problem. No service sometimes, and when they did come, they'd neglect the leave essential items (e.g., more toilet paper).

Posted by on Dec 31, 2019

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Comment from Hotel Management

Dec 31, 2019 by j

Thank you for your review. We will use this feedback for training purposes. We hope you will give us another opportunity to provide superior customer service.

3 out of 5

Posted by on Dec 25, 2019

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Comment from Hotel Management

Dec 26, 2019 by j

Thank you so much for your feedback regarding your stay at the Best Western InnSuites Hotel Albuquerque Airport!

5 out of 5
Friendly staff, clean comfortable room, and an excellent breakfast. Will stay again.

Posted by on Dec 17, 2019

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Comment from Hotel Management

Dec 17, 2019 by j

Thank you for your feedback regarding your stay at the Best Western InnSuites Hotel Albuquerque Airport! We are pleased to hear that you enjoyed your stay with us and that you found our service exceptional.

5 out of 5
Pleasantly surprised for under $100. The room was clean, lovely and quiet.

Posted by on Nov 22, 2019

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Comment from Hotel Management

Nov 22, 2019 by j

Thank you so much for your feedback regarding your stay at the Best Western InnSuites Hotel Albuquerque Airport! We realize you have many choices when it comes to lodging, and we sincerely appreciate your business.

About the Best Western Airport Albuquerque InnSuites Hotel & Suites

Location 2400 Yale Blvd Se, Albuquerque, NM 87106

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Airport Albuquerque InnSuites Hotel & Suites offers its guests an outdoor pool, a spa tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. Barbecue grills, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Best Western Airport Albuquerque InnSuites Hotel & Suites. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. For a fee, parking is available. This Albuquerque hotel is smoke free.

  • 112 guestrooms or units
  • 2 levels
  • Dining venue
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: Albuquerque International Sunport (ABQ) (1.7 km / 1.1 mi)
  • Train station: Albuquerque Alvarado Transportation Center (5.7 km / 3.5 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Best Western Airport Albuquerque InnSuites Hotel & Suites offers 112 accommodations with complimentary newspapers and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

The hotel hosts a free manager's reception daily.

Best Western Airport Albuquerque InnSuites Hotel & Suites has a restaurant on site.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20 per accommodation, per stay
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 0.01 per person (approximately)
  • Self parking fee: USD 10 per week
  • Extended parking fee: USD 2.50 per day
  • Pet fee: USD 20 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Airport Albuquerque InnSuites
  • Best Western Airport Albuquerque InnSuites Hotel
  • Best Western Albuquerque Airport
  • Best Western InnSuites Albuquerque Airport
  • Best Western InnSuites Hotel Albuquerque Airport
  • Best Western Albuquerque
  • Albuquerque Best Western
  • Albuquerque Innsuites & Suites
  • Best Western Airport Albuquerque InnSuites Hotel & Suites Hotel

You should know

  • Best Western Airport Albuquerque InnSuites Hotel & Suites offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.