"Entering the building you are immediately accosted by staff for a temperature check and you must all have ID. We had a small cooler for our child's mi ... " More
In historical district
With a stay at this Bernalillo hotel, you'll be steps from Santa Ana Star Casino and within a 15-minute walk of Santa Ana Golf Club. Coronado Historic Site and J&R Vintage Auto Museum are also within 2 miles (3 km).
Business services
This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the 7 conference rooms, business center, and express check-out. A restaurant, a 24-hour front desk, and a garden are also provided.
Free WiFi, comfy beds
Boasting comforts like pillowtop beds and premium bedding, the 204 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include coffee/tea makers, down comforters, and free local calls.
May 4, 2022 by Front Desk Shift Manager
Dear Treasure, Thank you for taking the time to review our property. Your feed-back is very important to us. We will share your comments with all departments that they apply to as we want all visits to be great visits. Feel free to reach out to us with any issues or concerns. We hope to see you again soon.
Apr 27, 2022 by Front Office Shift Manager
Dear Thomas, Thank you for you review and for choosing our hotel. I am happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel.
Apr 13, 2022 by Front Desk Shift Manager
Dear Guest, Thank you for taking the time to share your valuable feedback. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. Know that we are staffed 24 hours a day and are available to respond to your requests always. Your candid review will be forwarded to proper departments and we thank you for your feedback.
Apr 6, 2022 by Front Desk Shift Manager
Dear Linda, Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.
Apr 3, 2022 by Front Office Shift Manager
Dear James, Thank you for your review. I am glad to hear your overall experience was positive. I am sorry to hear that you were not satisfied with your dining experience. I will provide your feedback to our culinary team. Thank you and we look forward to seeing you soon again!
Mar 23, 2022 by Front Desk Shift Manager
Dear Bill, Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.
Mar 31, 2022 by Front Desk Shift Manager
Dear Amanda, Thank you for taking the time to review our property. Your feed-back is very important to us. We will share your comments with all departments that they apply to as we want all visits to be great visits. Feel free to reach out to us with any issues or concerns. We hope to see you again soon.
Mar 12, 2022 by Front Desk Shift Manager
Dear James, Thank you for taking the time to share your valuable feedback. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. Know that we are staffed 24 hours a day and are available to respond to your requests always. Your candid review will be forwarded to proper departments and we thank you for your feedback.
Nov 23, 2021 by Front Desk Shift Manager
Dear Sharnae, Thank you for taking the time to review our property. We truly appreciate your business and your trust in us. I am happy to hear that our staff and services met your needs and expectations. We look forward to having you back to our hotel in the near future.
Nov 22, 2021 by Front Desk Shift Manager
DearAndrew, Thank you for taking the time to review our property. We truly appreciate your business and your trust in us. I am happy to hear that our staff and services met your needs and expectations. We look forward to having you back to our hotel in the near future.
The following facilities are closed seasonally each year. They will be closed from October 1 to June 1:
There's a restaurant on site. Public spaces have free WiFi. You'll find a business center on site. There are 7 meeting rooms available. A vending machine, gift shops/newsstands, and a garden are also featured at the business-friendly Santa Ana Star Casino Hotel. Free self parking is available. This 3-star Bernalillo hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Santa Ana Star Casino Hotel offers 204 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 49-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.
Choices Food Court - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.