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4.6 out of 5

"We loved the casino. Being from another state we were unaware of the state law that you can not drink on the casino floor. Thankfully they have a bar ... " More

By a verified traveler on Wed 12 Feb 2020

Hotel Description

3-star hotel near Santa Ana Star Casino

In historical district

With a stay at this Bernalillo hotel, you'll be steps from Santa Ana Star Casino and within a 15-minute walk of Santa Ana Golf Club. Coronado Historic Site and J&R Vintage Auto Museum are also within 2 miles (3 km).

Dining options, 4 bars/lounges

This hotel features 5 restaurants, 2 spa tubs, and an indoor pool. Traveling on business? Take advantage of the 7 conference rooms, business center, and free valet parking. Unwind with a drink at one of the 4 bars/lounges and enjoy free perks like continental breakfast and WiFi in public areas.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 204 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include coffee/tea makers, down comforters, and free local calls.

Luxury Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$75* Per night/room Feb 24 - Feb 25

Luxury Room, 1 King Bed (Mountain or Golf Course View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Luxury Room, 2 Queen Beds (Mountain or Golf Course View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Luxury Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Santa Ana Star Casino Hotel ratings based on 77 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Santa Ana Star Casino Hotel

Everyone (41) Couples (16) Family (21)
5 out of 5

Posted by on Feb 19, 2020

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Comment from Hotel Management

Feb 20, 2020 by Shift Manager

Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the Santa Ana Star Casino Hotel in the near future

5 out of 5
We loved the casino. Being from another state we were unaware of the state law that you can not drink on the casino floor. Thankfully they have a bar near the floor so you can leave your table to get a drink. They hotel was very nice, only thing was the next door room had a young child yelling and screaming at early hours, after we had a late night at the casino.

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Shift Manager

Thank you for your review and for choosing our hotel. I am happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel.

5 out of 5
we had a great time as usual we have stayed they're in the past and looking forward to going back.

Posted by on Feb 8, 2020

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Comment from Hotel Management

Feb 10, 2020 by Shift Manager

Thank you for your review and for choosing our hotel. I am happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel.

4 out of 5
Beautiful Views from the rooms and the interior of the hotel

Posted by , from New York on Jan 28, 2020

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Comment from Hotel Management

Feb 1, 2020 by Tasha

Dear Jen, Thank you for your review and for choosing our hotel. I am happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel.

4 out of 5

Posted by on Jan 5, 2020

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Comment from Hotel Management

Jan 8, 2020 by shawnee

Dear Guest, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests needs the best way we can. If you’re traveling to our area again soon, we would love to be your home away from home. Shawnee Civiello Front Office Shift Manager Ex.2000 Santa Ana Star Casino Hotel

5 out of 5
Really impressed that the staff takes the business seriously and seem to strive to be pleasant and accommodating.

Posted by on Dec 22, 2019

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Comment from Hotel Management

Dec 24, 2019 by shawnee

Dear Guest, Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to her that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Shawnee Civiello Front Office Shift Manager Ex.2000 Santa Ana Star Casino Hotel

5 out of 5
Very clean. And loved the fused water. Friendly staff

Posted by on Dec 21, 2019

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Comment from Hotel Management

Dec 21, 2019 by Tasha

Dear Guest, Thank you for your review and for choosing our hotel. I am happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel.

5 out of 5

Posted by on Nov 30, 2019

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Comment from Hotel Management

Dec 1, 2019 by Tasha

Dear Guest, Thank you for your review and for choosing our hotel. I am happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel.

4 out of 5
Very nice and clean. Thought they could give a few perks, such as free spins on gaming, like Vegas casinos do when you stay in their hotels.

Posted by on Nov 26, 2019

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Comment from Hotel Management

Nov 27, 2019 by shawnee

Dear Guest, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests needs the best way we can. If you’re traveling to our area again soon, we would love to be your home away from home. Shawnee Civiello Front Office Shift Manager Ex.2000 Santa Ana Star Casino Hotel

4 out of 5

Posted by on Nov 25, 2019

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Comment from Hotel Management

Nov 25, 2019 by Shift Manager

Thank you for your review and for choosing our hotel. I am happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel.

About the Santa Ana Star Casino Hotel

Location 54 Jemez Canyon Dam Rd, Bernalillo, NM 87004

Property Features

Santa Ana Star Casino Hotel offers its guests 2 spa tubs, an indoor pool, and a fitness center. There are 5 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi. There's an onsite business center. There are 7 meeting rooms available. The business-friendly Santa Ana Star Casino Hotel also features gift shops/newsstands, a garden, and dry cleaning/laundry services. Free valet parking is available.

  • 204 guestrooms or units
  • 5 dining venues
  • 4 bars or lounges
  • 12000 sq ft of conference space
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator

Family Friendly Amenities

  • Indoor pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Parking: Free valet parking

Room Amenities

Santa Ana Star Casino Hotel offers 204 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 49-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 7 AM to 11 AM.

Cantina Rio - This family restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Feast Buffet - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Open select days.

Mesa Grille - This café serves breakfast, lunch, dinner, and light fare. Open 24 hours. Open daily.

Juniper Steakhouse - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Lounge 54 - Onsite bar. Open daily.

Nearby Activities

2 spa tubs are on site along with an indoor pool. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowedService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Santa Ana Star Casino Hotel Bernalillo
  • Santa Ana Star Casino Bernalillo
  • Santa Ana Star Casino
  • ta Ana Star Casino Bernalillo
  • Santa Ana Star Casino
  • Santa Ana Star Casino Hotel Hotel
  • Santa Ana Star Casino Hotel Bernalillo
  • Santa Ana Star Casino Hotel Hotel Bernalillo

You should know

  • Pool access available from 9 AM to 10 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.