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4.7 out of 5

"As above, a wonderful hotel in a wonderful city. I wanted to stay longer but was prevented from doing so by time considerations for the trip which bou ... " More

By JJCS4224, from Tampa, FL, USA on Thu 14 Jun 2012

Hotel Description

5-star luxury hotel near Heineken Experience

On river

Your stay at this Amsterdam South hotel places you within 2 miles (3 km) of Heineken Experience and Rijksmuseum. Van Gogh Museum and Leidseplein are also within 2 miles (3 km).

Luxury amenities

A full-service spa, 4 restaurants, and an indoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Make the most of the fitness center and spa tub, and relax with drinks at one of the 2 bars/lounges.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 300 guestrooms also offer free WiFi and 24-hour room service. Other amenities include free wired Internet, minibars, and LCD TVs with cable channels.

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$189* Per night/room Dec 19 - Dec 20

Room (Adjoining)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Suite

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Suite (Junior, City view, Business Lounge Ac)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Room, Business Lounge Access, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, City View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Okura Amsterdam ratings based on 6 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Okura Amsterdam

Everyone (3) Family (1)
5 out of 5
I enjoyed my stay very much. The hotel is clean, quiet and well run. It's location is perfect, too. The staff was alert, kind and decent to one and all. As the famous film line goes: "I'll be back." Sincerely, William Treistman

Posted by on Aug 13, 2019

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Comment from Hotel Management

Aug 14, 2019 by Hotel Okura Amsterdam

Dear Mr. Treistman, Thank you for your stay at Hotel Okura Amsterdam and for taking the time to share your experiences. We are pleased to read that you have enjoyed our facilities, service and that we were able to provide a true five-star experience. We will definitely share your comments with our team, because we are certain that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again, thank you for recommending us to the world Mr. Treistman and along with the entire team we hope to welcome you back soon at Hotel Okura Amsterdam. Yours sincerely, Hotel Okura Amsterdam

5 out of 5
Super service.. fabulous check in! Absolutely beautiful spacious room. Will most definitely stay here again

Posted by on May 9, 2019

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Comment from Hotel Management

May 10, 2019 by Guest Relations

Dear Guest, Thank you for kind reviews. We are appreciated your comments. Looking forward to welcome you back near future. Best Regards,

5 out of 5
Just a very nice hotel with an amazing staff. Will definitely stay again.

Posted by on Jan 29, 2019

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Comment from Hotel Management

Jan 29, 2019 by Darin Shariffali Guest Relations Officer

Dear Sir / Madam, Thank you for sharing your experience at Hotel Okura Amsterdam on Expedia. It delights to learn that you enjoyed your stay with us. Our staffs are taking pride to ensure the best service. Looking forward to welcome you back soon. Best Regards,

3 out of 5

Disappointed

Pros: It clean, beautiful, and modern
Cons: Not having to wait for a room especially when it's after check in hours
Location: The only thing that was close to this hotel was the tram in either direction.
We arrived at the hotel in time for check in (3:10pm). We were told our room was not ready as yet. If we would like to go to the bar and have a drink it will be ready shortly. After about 1 1/2 hours I went back to the desk and ask if our room was ready, I was told no not yet. I ask to speak with the manager, the lady at the desk went to speak with the manager and then told me we will be given a different room which was fine. My question to the hotel; why wasn't this offered to us earlier? Why didn't someone come and give us an update on what was going on with our room? We then ask for assistance with recommendations of things to see and transportation. The gentleman was not very helpful. At the end of our stay, we noticed on our bill the drinks we received while waiting for our room. We thought those drinks were complimentary (one coke and one red wine). The hotel is beautiful, clean, and modern but having to wait 1 1/2 hours for a room, not being kept updated, and being charged for drinks we thought were complimentary while waiting for our room was not the best experience

Posted by , from Maryland on Apr 17, 2017

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5 out of 5

Wonderful hotel in a wonderful city.

Pros: Close restaurants, Free Internet, Quiet, view over the canals
As above, a wonderful hotel in a wonderful city. I wanted to stay longer but was prevented from doing so by time considerations for the trip which bought me there to Amsterdam. I would defnitely recommend the hotel for it's modernity, cleanliness, location in the heart of the city (easy tram routes to the centrum), and friendly staff. I do not sample the actual restaurants within the hotel itself, so I cannot review them, but the bar on the uppermost floor was very nice, with small "alcoves" along the windows for couples desiring intimate conversation(s). JJCS

Posted by , from Tampa, FL, USA on Jun 14, 2012

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5 out of 5

I don't want to leave!

Pros: beautiful
Cons: No free Internet, parking and pool services are a little expensive
Beautiful hotel with all of the amenities you could want, 24 hr room service, internet, parkin, movies on demand, a pillow menu, spa and pool, gym, top floor bar, three eateries, beautiful view of the canal.... This list goes on and on!

Posted by , from Belgium on Dec 30, 2011

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Property Features

Hotel Okura Amsterdam offers its guests a full-service spa, an indoor pool, and a spa tub. There are 4 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A 24-hour business center and limo/town car service are available. A fitness center, a sauna, and spa services are also featured at the luxury Hotel Okura Amsterdam. For a fee, parking is available. This 5-star Amsterdam hotel is smoke free.

  • 1 building
  • 300 guestrooms or units
  • 23 levels
  • 4 dining venues
  • 2 bars or lounges
  • Built in 1971
  • Coffee shop
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Amsterdam (AMS-Schiphol) (14.5 km / 9 mi)
  • Train station: Amsterdam RAI Station (1.6 km / 1 mi)
  • Property shuttles: Area shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hotel Okura Amsterdam offers 300 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 32-inch LCD televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Espresso maker
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:30 AM.

Ciel Bleu Restaurant - This fine-dining restaurant specializes in international cuisine and serves dinner only. 2-star Michelin rating. Reservations are required.

Yamazato Restaurant - Overlooking the garden, this fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. 1-star Michelin rating. Reservations are required. Open select days.

Sazanka Restaurant - This fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.

Serre - Overlooking the garden, this restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fitness classes on site
  • Bicycle rentals on site

Spa Services

Nagomi Spa and Health has 5 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open select days.

  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property will place a credit card authorization for EUR 0,01 for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 70.0 per day.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property requires a EUR 100 deposit by credit card or a EUR 200 deposit for onsite payments by debit card or cash at check-in For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

  • Only service animals are allowed
  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • A 6.422 percent city/local tax will be charged

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 32 per person (approximately)
  • Self parking fee: EUR 55.00 per night
  • Valet parking fee: EUR 55 per night
  • Rollaway bed fee: EUR 70.0 per day
  • A facilities fee includes use of:

  • - Fitness facilities
    - Sauna
    - Swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Amsterdam Hotel Okura
  • Amsterdam Okura
  • Amsterdam Okura Hotel
  • Hotel Amsterdam Okura
  • Hotel Okura
  • Hotel Okura Amsterdam
  • Okura Amsterdam
  • Okura Amsterdam Hotel
  • Okura Hotel
  • Okura Hotel Amsterdam
  • Hotel Okura Amsterdam Hotel
  • Hotel Okura Amsterdam Amsterdam
  • Hotel Okura Amsterdam Hotel Amsterdam

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • The property is a member of the Leading Hotels of the World.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.