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4.6 out of 5

"Great hotel and experience, amenities and close to everything! " More

By a verified traveler on Sat 27 Oct 2018

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Hotel Description

Upscale boutique hotel perfect for exploring Antigua Guatemala

City center retreat

Your stay at this hotel will put you steps from San Jose el Viejo Ruins and a 5-minute walk from Antigua Guatemala Colonial Art Museum. Antigua Guatemala Cathedral and Palace of the Captains-General are also within half a mile (1 km).

Luxury amenities

A full-service spa, an outdoor pool, and a restaurant are all featured at this luxury hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the gym and perks like free valet parking.

Deluxe Room (Executive annex across the street)

Bed Count 2 Full Beds Maximum Occupancy 3 Max
$147* Per night/room Jul 19 - Jul 20

Deluxe Room, Garden View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Premium Double Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Studio Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Porta Hotel Antigua ratings based on 10 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Porta Hotel Antigua

Everyone (5)
5 out of 5

Posted by on May 2, 2021

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Comment from Hotel Management

May 13, 2021 by Porta Hotel Antigua

Thank you for the review!

5 out of 5
Great hotel and experience, amenities and close to everything!

Posted by , from Gaithersburg, MD on Oct 27, 2018

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Comment from Hotel Management

Oct 28, 2018 by Guest Relations Manager

Dear Gordis, thank you so much for sharing your experience with us. Hope you come back soon!

5 out of 5

best Vacation ever!!!

The hotel staff was very friendly and they tried their best to make you stay a unforgettable one!!!l. Love it❤️

Posted by , from Florifa on Jun 30, 2018

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Comment from Hotel Management

Jul 3, 2018 by Guest Relations Manager

Dear Carmen, we appreciate so much your kind comments. Hope that you come to visit us again soon!

2 out of 5

check in process was horrible.

Pros: food was excellent
Cons: service at front dest as discussed above. not clear to me why the lady who helped us at the check in acted the way she did
one of the ladies at the front desk, probably the lady in charge (Carolina if I am correct) lied to me and my family about availability of rooms at the hotel. I found about later when I created a second reservation. we were given a room at the far end of the hotel were no guest were even though we were told the hotel was fully occupied. the next day staff was helpful and accommodate us in a new room, much nicer one. we were told breakfast was going to be included with the room but we ended up being charged for it very disappointing as I am from guatemala, do not go back to my country a lot, I spent only 2 nights in antigua and i have chosen this hotel in the past when I visit. next time will have to look into a different hotel

Posted by , from Massachusets on Jan 30, 2018

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Comment from Hotel Management

Feb 1, 2018 by Guest Relations Manager

Dear Mr. Flores, We truly aplogize for any inconvenience during your most recent stay at Porta Hotel Antigua. Your comments motivate our team to improve on the weaknesses you've identified with the reservation and check in process. We'll take into consideration your comments for future improvements. Hope that you give us the opportunity to be your hosts in Antigua again. Sincerely,

4 out of 5

The only thing is that at the parking lot they broke my mom's car windshield. Staff was great!

Cons: No free Internet
They booked my rooms far away from each other. Next time I'll be aware of that. Staff was great!

Posted by , from usa on Aug 24, 2012

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5 out of 5

I loved this hotel.

Pros: Free breakfast, Close restaurants, Quiet
Cons: No free Internet
I traveled with my son, who has autism and the staff was awesome. They made sure I had everything I needed. A little tip * change money as soon as you get there, the banks are always full of people.

Posted by , from California on May 24, 2011

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5 out of 5

Perfect family hotel

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
We have stayed in Antigua many times and this was by far the best hotel we have stayed in. The room was clean and very pretty. The two pools are amazing, the staff is friendly, the location is great, and the food is delicious. We will never stay anywhere else in Antigua!

Posted by , from Glen Ridge, NJ on Apr 2, 2011

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5 out of 5

Beautiful grounds and room

We spent a week at the Porta in April. The gardens, pool and grounds are absolutely gorgeous, including a picture perfect volcano view from pool and restaurant and a delightful bar. The staff were uniformly pleasant, helpful and courteous and the room was very comfortable, including a corner fireplace we enjoyed using. We only ate at the restaurant once, as most of the meals were served buffet style, but the breakfast included myriad fresh fruits, juices, cereal and a lengthy hot table serving made to order omelettes, tamales, plantains, pancakes etc and was very good. One comment, merely for information, is that this is not really an 'intimate' little hotel, it's more like a resort with dedicated spaces for weddings and receptions and is clearly heavily used for this purpose, and I admit I can see why! Looks like it would be good for kids with a nice pool play area and a daily list of kid-friendly activities. Also, it's in a good area, quiet at night despite being not far from the central park. Our only (minor) complaint was that they only supplied 2 towels at a time, which given the heat/humidity didn't dry out by the time we wanted to use them again, so we ended up having to ask for fresh towels everyday instead of being able to re-use.

Posted by on Apr 28, 2009

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5 out of 5

A good buy and a great stay

For the past 30 years I have traveled to Guatemala a couple of times a year- lived there for 12 years. When in Antigua I always stay at Porta Hotel Antigua. I have never had a problem of any kind at this hotel. Secure parking is now located 2 blks away, but still convenient. The former secure parking area is now an addition to the hotel - and is called Meson del Obispo - all premium rooms. I have no idea what the cost is over there...connected by an underground tunnel. My most recent room cost in early June '08 was $- single or dbl occupancy. Excellent security - single level and one entry only to the hotel. They are currently replacing the flooring in the usual reception area, but this is no inconvenience at all. The hotel is located about 4 blocks south (toward Volcan Agua) of the central park. Very easy walk. A laundramet is 1 blk away - several ATM's on central park. We've also stayed at the more expensive Casa Santo Domingo - both equally good, but for the money, Hotel Antigua is your best bet. Breakfast buffet Thrus-Sun (I think). RLM

Posted by on Jun 10, 2008

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5 out of 5

Impressive resort hotel

Pros: This a top of the line establishment. It shows in the way they take care of the property and the way they treat their guests.
Cons: Dinner menu was a bit formal. Maybe less formal items could be included if a light meal is required.
Location: Location is perfect ! Just a few minutes walk to bars and restaurants on 6 av. Walk a few more minutes north to the park, banks and cafes.
We were pleasantly surprised by the gardens and wood beams throughout. Omg! The flower centrepieces were breathtaking, so were views of mountains/volcanoes from rooftop patios. Cockatoos would perch in gardens. Room/washroom was always immaculate, 6 pillows + 2 decorative,down comforter and blankets provided. The bed was extremely comfortable. Our room was 418 ( quiet, uninterrupted sleep). Staff were hardworking,very friendly and willing to help. We loved it and will most likely visit Porta again.

Posted by , from Canada on Sep 13, 2017

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Comment from Hotel Management

Sep 15, 2017 by Guest Relations Manager

Dear Mrs. Erica, we are so glad that you liked our hotel. We hope you come back soon!

Property Features

Porta Hotel Antigua offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 3197 square feet (297 square meters). A children's pool, a fitness center, and a terrace are also featured at the luxury Porta Hotel Antigua. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. This 4.5-star Antigua Guatemala hotel is smoke free.

  • 110 guestrooms or units
  • 2 levels
  • 3 buildings
  • 3197 sq ft of conference space
  • 297 sq m of conference space
  • Built in 1947
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Porta Hotel Antigua offers 110 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 26-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 10:30 AM.

Los Moros - Overlooking the pool and garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby

Spa Services

Ceiba Porta Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

  • Sauna in spa
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 12:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Porta Hotel Antigua offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GTQ 200.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: GTQ 200 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 22 lbs)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Long-term renters welcome

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Long-term renters welcome
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: GTQ 40 per accommodation, per stay. This fee does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GTQ 144 and GTQ 190 for adults, GTQ 80 and GTQ 120 for children (approximately)
  • Airport shuttle fee: GTQ 400 per room (one way)
  • Airport shuttle fee per child: GTQ 120 (one-way), (from 7 to 11 years old)
  • Pet fee: GTQ 200 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: GTQ 400 (subject to availability)
  • Rollaway bed fee: GTQ 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Antigua
  • Hotel Porta
  • Hotel Porta Antigua
  • Porta Antigua
  • Porta Antigua Hotel
  • Porta Hotel
  • Porta Hotel Antigua
  • Porta Hotel Antigua Antigua Guatemala
  • Porta Antigua Antigua Guatemala
  • Porta Hotel Antigua Hotel
  • Porta Hotel Antigua Antigua Guatemala
  • Porta Hotel Antigua Hotel Antigua Guatemala

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

This property has signed the UNESCO Sustainable Travel Pledge.

The property is a member of Preferred Hotels & Resorts.

  • Rainforest Alliance Sustainable Tourism Certification
  • UNESCO sustainable tourism pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.