City center retreat
Your stay at this hotel will put you steps from San Jose el Viejo Ruins and a 5-minute walk from Antigua Guatemala Colonial Art Museum. Antigua Guatemala Cathedral and Palace of the Captains-General are also within half a mile (1 km).
A full-service spa, an outdoor pool, and a restaurant are all featured at this luxury hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the gym and perks like free valet parking.
May 13, 2021 by Porta Hotel Antigua
Thank you for the review!
Oct 28, 2018 by Guest Relations Manager
Dear Gordis, thank you so much for sharing your experience with us. Hope you come back soon!
Jul 3, 2018 by Guest Relations Manager
Dear Carmen, we appreciate so much your kind comments. Hope that you come to visit us again soon!
Feb 1, 2018 by Guest Relations Manager
Dear Mr. Flores, We truly aplogize for any inconvenience during your most recent stay at Porta Hotel Antigua. Your comments motivate our team to improve on the weaknesses you've identified with the reservation and check in process. We'll take into consideration your comments for future improvements. Hope that you give us the opportunity to be your hosts in Antigua again. Sincerely,
Sep 15, 2017 by Guest Relations Manager
Dear Mrs. Erica, we are so glad that you liked our hotel. We hope you come back soon!
Porta Hotel Antigua offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 3197 square feet (297 square meters). A children's pool, a fitness center, and a terrace are also featured at the luxury Porta Hotel Antigua. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. This 4.5-star Antigua Guatemala hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Porta Hotel Antigua offers 110 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 26-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy full breakfast daily from 7 AM to 10:30 AM.
Los Moros - Overlooking the pool and garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Ceiba Porta Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Porta Hotel Antigua offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.
The property is a member of Preferred Hotels & Resorts.