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Hotel Description

4-star beachfront resort near Las Vistas Beach

Beachfront retreat

Within a 15-minute walk of the resort, you'll find Las Vistas Beach and Los Cristianos Beach. Siam Park and Playa de las Américas are also within 2 miles (3 km).

Family-friendly fun

This resort features a restaurant, an outdoor pool, and a beach bar. There's fun for all ages with a free kid's club and a children's pool, and in-room childcare is an added bonus. Enjoy the fitness center and perks like free self parking and free WiFi.

Free Internet, private pools

Boasting private pools, the 431 guestrooms also offer free WiFi and balconies. Other amenities include free wired Internet, 24-hour room service, and TVs with satellite channels.

Standard Room (2 Adults)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room, Private Pool

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, Pool View (2 adults and 1 child)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite (Doble)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite (Doble)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Double Room, Private Pool (2 adults and 1 child)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Renovations + Closures

This property is closed from January 1 2021 to July 26 2021 (dates subject to change).

Property Features

Cleopatra Palace Hotel offers its guests an outdoor pool, a fitness center, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. Spa services, a terrace, and a complimentary children's club are also featured at the family-friendly Cleopatra Palace Hotel. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 4-star Arona resort is smoke free.

  • 431 guestrooms or units
  • 4 levels
  • 3 buildings
  • Built in 1996
  • Dining venue
  • Bar on the beach
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Tenerife South Airport (TFS) (18.1 km / 11.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Cleopatra Palace Hotel offers 431 air-conditioned accommodations with private pools and minibars. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. This Arona resort provides complimentary wired and wireless Internet access. Business-friendly amenities include safes and phones. Housekeeping is provided daily.

  • Private pool
  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Cleopatra Palace Hotel has a restaurant serving breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Volleyball on site
  • Skydiving nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Playground on site
  • Fitness classes on site
  • Scooter/moped rentals on site
  • Bicycle rentals on site
  • Golf lessons available nearby
  • Sailing nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including reflexology.

  • Hot stone massage
  • Prenatal massage
  • Thai massage
  • Reflexology
  • Sports massage
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Cleopatra Palace Arona
  • Cleopatra Palace Hotel
  • Cleopatra Palace Hotel Arona
  • Cleopatra Palace
  • Cleopatra Palace Hotel Arona
  • Cleopatra Palace Hotel Resort
  • Cleopatra Palace Hotel Resort Arona

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Cleopatra Palace Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.