Travelocity Verified Review
"The major reason that I am giving this hotel a very high rating is due to its customer service. The first night of our stay there was construction going on on a dining room just under our room. The crew worked into the evening, past 8:00 and we could hear the noise. In the morning a staff member asked how our night was, we mentioned the noise. They apologized and stated that was not supposed to happen, said they would make sure it didn't happen again, and immediately moved us to another room away from the construction site. It was a much better room but we were not charge any difference in price. We stayed in this room for the rest of our stay. I appreciate the response from management.
The facilities themselves are very nice, with additional factors, such as large sitting rooms that made our stay very enjoyable."
A verified traveler stayed at Mimslyn Inn Historic Hotels Of America