4/10 Poor
Lawrence
Jan 28, 2024
Disliked: Staff & service
Would not reccomend
Check in process was bad. There where maybe 3 people ahead of us and it took over 30 min to check us in. Noticed the same issue all 4 days we stayed here.
No one in this hotel has any idea of what is going on in the hotel. We where told multiple times that our breakfast wasn’t included even though I had email confirmation that it was.
This made it very annoying every morning on our way to breakfast and no one seem to care about correcting the ongoing mistake.
There was also a huge event at this hotel. Apparently they have a lot. Just know that the event while take priority over hotel guests.
Most things in the hotel where closed off for the even and we didn’t have access to cafe, bar or lobby
Lawrence
Stayed 4 nights in Jan 2024