2/10 Terrible
Khris
Feb 22, 2024
Disliked: Cleanliness, property conditions & facilities, room comfort
DISAPPOINTING - Do not recommend staying here!
Been staying at this hotel for years & not usually one to write bad reviews but I definitely will NOT be returning. Was told the rooms were remodeled but honestly can't tell. The cleanliness of my room was terrible. Bedside table was covered in a sticky substance. Hair in one of the beds. Food on the floor. The shower curtain was mildewed and torn, hanging in the tub which was covered with paint and rust stains.The cleanliness of the room was enough to make me move to another hotel but I wasn't able to find a room on short notice during Mardi Gras so I cleaned my own room & made due. The gap under the door is so wide you can reach under it into the room. ANY noise in the hall is very loud & disruptive. As I entered the hotel, there was a pile of belongings near the door and what appeared to be a homeless individual sleeping on the couch in the lobby. To make this stay even more disappointing, I was unable to access my room multiple times during my stay. Upon check in after a long drive, I had to go back down to the lobby 4 times because my keys wouldn't work to open the door. I finally had to ask for a new room. Every time I left my room, my keys would fail to work. I visited the front desk MULTIPLE times during this visit to have my keys reset. And no, they were not kept near a cell phone. The only positive from this stay was the front desk staff who were very friendly and helpful. .My suggestion is to find somewhere else to stay. This place is not worth your money.
Khris
Stayed 5 nights in Feb 2024