Mercure Brisbane Spring Hill

4.0 star property
Hotel near Roma Street Parkland in Brisbane

Choose dates to view prices

Photo gallery for Mercure Brisbane Spring Hill

Exterior
Daily buffet breakfast (AUD 29 per person)
Exterior
Deluxe Room, 1 Queen Bed, Balcony | Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Reviews
8.4

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Restaurant

Explore the area

Map
345 Wickham Terrace, Spring Hill, QLD, 4000
  • Popular LocationRoma Street Parkland1 min walk
  • Popular LocationSouth Bank Parklands19 min walk
  • Popular LocationSuncorp Stadium2 min drive
  • AirportBrisbane, QLD (BNE)21 min drive

Room options

Junior Suite, 1 King Bed, Balcony, View

  • Sleeps 2
  • 1 King Bed

Family Suite, Multiple Beds, Balcony, View

  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds

Deluxe Room, 1 Queen Bed, Balcony

  • Sleeps 2
  • 1 Queen Bed

Superior Room, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 Queen Bed, Balcony

  • Sleeps 2
  • 1 Queen Bed

Superior Room, 2 Twin Beds, Balcony

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the neighborhood

Brisbane

Spring Hill stay.A stay at this Spring Hill hotel places you steps from Brisbane Private Hospital and within a 5-minute walk of Roma Street Parkland. St. Andrew's War Memorial Hospital and Queen Street Mall are also within half a mile (1 km).

What's nearby

  • Roma Street Parkland - 1 min walk
  • Queen Street Mall - 9 min walk
  • Queensland Performing Arts Centre - 19 min walk
  • South Bank Parklands - 19 min walk
  • Suncorp Stadium - 2 min drive

Getting around

  • Brisbane Roma Street Station - 8 min walk
  • Brisbane Airport (BNE) - 22 min drive

Restaurants

  • Subway - 9 min walk
  • Farah Restaurant - 2 min walk
  • Coffee Booth - 9 min walk
  • Guilty Rogue - 9 min walk
  • Two Cups - 8 min walk

About this property

Mercure Brisbane Spring Hill

Hotel near Roma Street Parkland in Brisbane
Mercure Brisbane Spring Hill offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 4 meeting rooms. Event space at this hotel measures 1475 square feet (137 square meters) and includes conference space. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Mercure Brisbane Spring Hill. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Brisbane hotel is smoke free.

  • 1 building
  • 179 guestrooms or units
  • 10 levels
  • 1475 sq ft of conference space
  • 137 sq m of conference space
  • Built in 1970
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Brisbane Spring Hill offers 179 accommodations with safes and designer toiletries. Rooms open to balconies. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Languages

Bulgarian, Croatian, Dutch, English, French, German, Indonesian, Macedonian, Russian, Serbian, Spanish

Property amenities

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 25 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 29 for adults and AUD 14.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 49-inch Smart TV with digital channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 29 for adults and AUD 14.5 for children
  • Self parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pacific Brisbane
Pacific Hotel Brisbane (formerly Hotel Urban Brisbane)
Hotel Urban Brisbane
Pacific Hotel Brisbane
Pacific Hotel Brisbane
Mercure Brisbane Spring Hill Hotel
Mercure Brisbane Spring Hill Spring Hill
Mercure Brisbane Spring Hill Hotel Spring Hill

Frequently asked questions

How close is Mercure Brisbane Spring Hill to the airport?

Mercure Brisbane Spring Hill is 11.3 mi (22-min drive) away from the Brisbane Airport (BNE) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Brisbane Spring Hill?

As of May 24, 2024, prices found for a 1-night stay for 2 adults at Mercure Brisbane Spring Hill on Jun 23, 2024 start from $118.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Brisbane Spring Hill have an airport shuttle?

Airport shuttle services are not available at Mercure Brisbane Spring Hill.

How close is Mercure Brisbane Spring Hill to the beach?

This hotel is 18.5 mi (30-min drive) from Shorncliffe Beach.

Does Mercure Brisbane Spring Hill offer free breakfast?

Free breakfast isn’t provided at Mercure Brisbane Spring Hill, but buffet breakfast is offered for a fee of AUD 29 for adults and AUD 14.5 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Mercure Brisbane Spring Hill?

No, there is no casino at this hotel, but Treasury Casino (12-min walk) is nearby.

What time is check-in at Mercure Brisbane Spring Hill?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in.

Is there free parking at Mercure Brisbane Spring Hill?

Free parking is not available at this hotel. Self parking is available for AUD 25 per night.

Does Mercure Brisbane Spring Hill have a pool?

Mercure Brisbane Spring Hill features an outdoor pool.

Does Mercure Brisbane Spring Hill have a restaurant?

Mercure Brisbane Spring Hill is home to Osteria Roma Spring Hill, which features Italian cuisine, garden views, and al fresco dining.

Does Mercure Brisbane Spring Hill have a spa?

There are no spa services available at this hotel.

How close is Mercure Brisbane Spring Hill to downtown Brisbane?

Mercure Brisbane Spring Hill is 0.4 mi away from Brisbane.

Mercure Brisbane Spring Hill Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 448 out of 1002 reviews" "
Rating 8 - Good. 356 out of 1002 reviews" "
Rating 6 - Okay. 124 out of 1002 reviews" "
Rating 4 - Poor. 45 out of 1002 reviews" "
Rating 2 - Terrible. 29 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tulin

Liked: Cleanliness, staff & service
It was very noisy in the morning we have to get up early
Stayed 1 night in Feb 2024

8/10 Good

Desley

Stayed 2 nights in Feb 2024

6/10 Okay

Marion

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff provided excellent customer service. The hotel itself is old, the rooms are ok but small. I requested an upgrade and was shown the available rooms. This room was larger & had a coffee pod machine. The shower door flap was mouldy and the exhaust cover off. Overall, it was convenient with very helpful happy staff. That saved the day. I did show the duty manager the shower and exhaust. Her response was extremely helpful. We enjoyed our stay .
Stayed 2 nights in Feb 2024

6/10 Okay

Ada

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Check in took 15 mins to wait in queue to check in, then had to wait over 40 mins to access the room, the overall delay meant that our dinner plans were cancelled due to having to attend Suncorp Stadium for an event. Hotel Management need to review procedures and staff as a matter of urgency as this really soured our evening away.
Stayed 1 night in Feb 2024

6/10 Okay

Steve

Business traveler
No kettle, restaurant and bar closed without notice to customers when booking, building work on next door site. No advise to clients. Work started at 6.30
Stayed 1 night in Feb 2024

4/10 Poor

Gail

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very basic room with poor outlook and many faults which staff did take care of after complaints. Disappointing that verandah bar and restaurant were closed on both of our nights.
Stayed 2 nights in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Jodie

Traveled with family
Disliked: Cleanliness, property conditions & facilities
First room floor was soaking wet and not clean. Staff moved us to a new room, the new room was cleaner.
Stayed 2 nights in Feb 2024

2/10 Terrible

John

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The bed was clean and comfortable, and the staff were polite. That's it - everything else was a 'disappointment'. Our room condition was very 'tired', and we hesitated to remove our shoes. The A/C was noisy, the shower rose had no height adjustment, water leaked from the show all over the bathroom floor, pump bottles for shampoo/soap etc indicates a lack of hygiene (multiple guests will use the same pump bottles). At this price-point we have a much higher expectation, and that's easily found at other nearby accommodations at a better price.
Stayed 1 night in Feb 2024

8/10 Good

Kelly

Stayed 2 nights in Feb 2024