A stay at this Diegem hotel places you within 3 miles (5 km) of NATO Headquarters and 6 miles (10 km) of Brabantse Golf. Cliniques Universitaires Saint-Luc and Woluwe Shopping Centre are also within 6 miles (10 km).
This hotel features a restaurant, a gym, and a bar/lounge. There's fun for all ages with a playground and an arcade/game room, and families will appreciate the onsite laundry facilities. Guests will appreciate perks like free WiFi and a free airport shuttle.
Dec 7, 2022 by Your Novotel Brussels Airport Team
Dear Nunziatina,We would like to thank you for this high rating.It's great to know you appreciated our convenient location and free shuttle service which is ideal for those travelling to and from the airport. We look forward to the pleasure of welcoming you back. Many thanks again,Your Novotel Brussels Airport Team
Jun 23, 2022 by Gilles H., Front office Manager
Dear Susan, Thank you for taking the time to let us know your opinion of your recent stay. Your kind mention of the welcome you received upon your arrival are much appreciated. We do try to make sure all our guests have the best experience they can with us and we will always go that 'extra mile' to ensure your expectations are met. We look forward to welcoming you back for another excellent experience with us. Kind regards, Gilles H., Front office Manager
Apr 11, 2022 by Sébastien Lesbegueries, General Manager
Dear John, We appreciate that you took the time to review your recent stay. We are delighted you had a pleasant experience and appreciated our team members who strive to ensure you have the best experience possible. We all hope to welcome you back in the future. Best wishes, Sébastien Lesbegueries, General Manager
Oct 22, 2019 by Fred De Deken, General Manager
Dear Guest, Thank you for taking the time to share your review. We are sorry for any inconvenience caused. Your feedback regarding our shuttle service has been duly noted. Also, we have passed your remarks to the relevant department. Nevertheless, we are pleased to know that you enjoyed your stay and our hotel and location met your expectations. Thank you again for your feedback; we hope that you will return. Kind regards, Fred De Deken, General Manager
Apr 1, 2019 by Fred De Deken, General Manager
Dear Guest, We are grateful to you for taking the time to share your review. It is nice to know that you found our location to be convenient for the airport. We are however very concerned about the experience which you had with our reception team. I will personally be investigating the matter and make sure this does not happen again as we attach great importance to customer satisfaction. Nevertheless, we thank you for highlighting the high standards which our hotel upholds when it comes to hygiene. We hope to be able to welcome you back in the future. Kind regards,
Dec 7, 2022 by Your Novotel Brussels Airport Team
Dear Nasser,We would like to thank you for your rating of your recent stay.We are glad that this was to your satisfaction.We would love to know how we could have improved your experience with us.We look forward to welcoming you again. Best regards,Your Novotel Brussels Airport Team
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4358 square feet (405 square meters) and includes conference space. A fitness center, a terrace, and tour/ticket assistance are also featured at the family-friendly Novotel Brussels Airport. A roundtrip airport shuttle is free at scheduled times. Parking is available for a fee. This 3-star Machelen hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Novotel Brussels Airport offers 209 accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 11:00 AM.
Foodsquare - This brasserie serves breakfast and lunch.
Wurlitzer Bar - This bar serves light fare only. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.