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Holiday Inn Bucaramanga Cacique, an IHG Hotel

3.5 star property
3.5-star family-friendly hotel, connected to a shopping center in Sotomayor

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Photo gallery for Holiday Inn Bucaramanga Cacique, an IHG Hotel

Outdoor pool
Exterior
Premium bedding, down comforters, minibar, in-room safe
2 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Reviews
9.4

Exceptional

Popular amenities

  • Breakfast available
  • Pool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
Transversal Oriental Con Calle 93, Bucaramanga, Santander, 68001
  • Popular LocationCacique Shopping Mall1 min walk
  • Popular LocationCabecera Shopping Mall3 min drive
  • Popular LocationCardiovascular Foundation of Colombia5 min drive
  • AirportBucaramanga (BGA-Palonegro Intl.)54 min drive

Room options

View all photos for Premium Room

Premium bedding, down comforters, minibar, in-room safe

Premium Room

  • 324 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed (High Floor)

10/10 Exceptional
  • 316 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down comforters, minibar, in-room safe

Standard Room

9.5/10 Exceptional
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom (Walk-In Shower)

Suite, 1 Bedroom (Walk-In Shower) | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 Bedroom (Walk-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible | Premium bedding, down comforters, minibar, in-room safe

Standard Room, 1 Queen Bed, Accessible

10/10 Exceptional
  • 436 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, down comforters, minibar, in-room safe

Standard Room, 2 Double Beds

9.6/10 Exceptional
  • 324 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed

8.9/10 Excellent
  • 324 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 2 Double Beds (High Floor)

10/10 Exceptional
  • 324 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 Bedroom

  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Bucaramanga

Heart of Bucaramanga.With a stay at this Sotomayor hotel, you'll be within half a mile (1 km) of Cacique Shopping Mall and 2 miles (3 km) of La Flora Ecological Park. University of Santander and Cabecera Shopping Mall are also within 2 miles (3 km).

What's nearby

  • Cacique Shopping Mall - 1 min walk
  • Cabecera Shopping Mall - 3 min drive
  • Canaveral Mall - 5 min drive
  • Cardiovascular Foundation of Colombia - 5 min drive
  • Clínica Foscal Internacional - 5 min drive

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 55 min drive

Restaurants

  • Crepes & Waffles - 1 min walk
  • Burger King - 4 min walk
  • Sky Bar Hotel Holiday Inn Bucaramanga Cacique - 1 min walk
  • Restaurante 1622 Hotel Holiday Inn Bucaramanga Cacique - 1 min walk
  • Juan Valdez Café - 1 min walk

About this property

Holiday Inn Bucaramanga Cacique, an IHG Hotel

3.5-star family-friendly hotel, connected to a shopping center in Sotomayor
Holiday Inn Bucaramanga Cacique, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 4176 square feet (388 square meters) and includes a conference center. A children's pool, a steam room, and spa services are also featured at the family-friendly Holiday Inn Bucaramanga Cacique, an IHG Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3.5-star Bucaramanga hotel.

  • 1 building
  • 190 guestrooms or units
  • 18 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 4176 sq ft of conference space
  • 388 sq m of conference space
  • Built in 2013
  • Deli
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
Holiday Inn Bucaramanga Cacique, an IHG Hotel offers 190 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sol & Vida. Services include massages. The spa is open daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Art supplies
  • Babysitting (surcharge)
  • Children's pool
  • Children's toys
  • Free crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: COP 34,000 for adults and COP 20,800 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground
  • Shopping
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • Pay movies
  • TV with premium cable channels

Bedroom

  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Bucaramanga Cacique, an IHG Hotel

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately COP 34000 for adults and COP 20800 for children
  • Airport shuttle fee: COP 40000 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: COP 40000 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Contactless check-in is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 10:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Bucaramanga
Holiday Inn Bucaramanga Cacique
Holiday Inn Cacique
Holiday Inn Cacique Hotel
Holiday Inn Cacique Hotel Bucaramanga
Holiday Inn Bucaramanga Cacique Hotel

Frequently asked questions

How close is Holiday Inn Bucaramanga Cacique, an IHG Hotel to the airport?

Holiday Inn Bucaramanga Cacique, an IHG Hotel is 12.1 mi (55-min drive) away from the Bucaramanga (BGA-Palonegro Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Bucaramanga Cacique, an IHG Hotel?

As of May 24, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Bucaramanga Cacique, an IHG Hotel on May 26, 2024 start from $66.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Bucaramanga Cacique, an IHG Hotel have an airport shuttle?

Holiday Inn Bucaramanga Cacique, an IHG Hotel offers an airport shuttle 24 hours a day, for a charge of COP 40000 per vehicle, one-way.

Does Holiday Inn Bucaramanga Cacique, an IHG Hotel offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Bucaramanga Cacique, an IHG Hotel, but cooked-to-order breakfast is offered for a fee of COP 34000 for adults and COP 20800 for children. It's available every day from 6 AM to 10:00 AM.

Is there a casino at Holiday Inn Bucaramanga Cacique, an IHG Hotel?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Bucaramanga Cacique, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM.

Is there free parking at Holiday Inn Bucaramanga Cacique, an IHG Hotel?

This hotel offers free self parking and valet parking.

Does Holiday Inn Bucaramanga Cacique, an IHG Hotel have a pool?

Holiday Inn Bucaramanga Cacique, an IHG Hotel features an outdoor pool and a children's pool. Guests can enjoy pool access from 10:00 AM to 6:00 PM.

Does Holiday Inn Bucaramanga Cacique, an IHG Hotel have a restaurant?

There are 2 onsite restaurants, offering options like international cuisine and a poolside location.

Does Holiday Inn Bucaramanga Cacique, an IHG Hotel have a spa?

Pamper yourself with a day at Sol & Vida, where you can enjoy massages.

How close is Holiday Inn Bucaramanga Cacique, an IHG Hotel to downtown Bucaramanga?

Holiday Inn Bucaramanga Cacique, an IHG Hotel is 1.8 mi away from Bucaramanga.

Holiday Inn Bucaramanga Cacique, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 497 out of 680 reviews" "
Rating 8 - Good. 130 out of 680 reviews" "
Rating 6 - Okay. 30 out of 680 reviews" "
Rating 4 - Poor. 12 out of 680 reviews" "
Rating 2 - Terrible. 11 out of 680 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Good option
Convenient location and good customer service. The room was good but the hallways need some maintenance (old carpets)
Stayed 2 nights in Feb 2024

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
another great stay
much improved from the last time the wifi working 100%
Stayed 2 nights in Feb 2024

10/10 Excellent

joseluis

Liked: Amenities, property conditions & facilities
Great
Stayed 3 nights in Feb 2024

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Nice people. Nice rooms. Good food and an excellent views from the restaurant and swimming pool. If you like to shop, the hotel is connected to a mall. Only drawback…the music in the bar and pool area is WAY TOO LOUD.
Stayed 5 nights in Dec 2023

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, very clean. Loved the pool, the spa. Breakfast was good but dining room for dinner service wasn’t great. Would stay there again. Go to the spa
Stayed 2 nights in Jan 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay
This hotel was a joy to stay in. Amazing breakfast. Wonderful pool area and comfortable beds. Great location too.
Stayed 3 nights in Jan 2024

10/10 Excellent

Curtis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Great stay!
Stayed 5 nights in Jan 2024

10/10 Excellent

Curtis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 5 nights in Dec 2023

10/10 Excellent

T Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and view. The staff were friendly and hardworking. The hotel rooms were well maintained and clean. The hotel has a higher level of security than most.
Stayed 5 nights in Dec 2023

8/10 Good

norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
small improvements
The hotel is great service is excellent, they need to clean the carpet outside the room, and improve the wi-fi. other than that there is nothing to say other that is a great location
Stayed 4 nights in Dec 2023