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 Niagara Falls •1 Room
 Niagara Falls • 1 Room
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Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

3-star property
5339 Murray St, Niagara Falls, ON 1-855-201-7819
4.0 out of 5
Very good!
See all 7 travelocity Reviews

"Very friendly and helpful staff " More

By a verified traveler on Sun 18 Dec 2022

Points Of Interest

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Hotel Description

3-star hotel near Fallsview Casino

Heart of Niagara Falls

You'll be steps from Fallsview Casino and within a 10-minute walk of Skylon Tower with a stay at this Fallsview hotel. Clifton Hill and Horseshoe Falls are also within 2 miles (3 km).

Dining, 24-hour fitness

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Enjoy the indoor pool and perks like free self parking and free WiFi. There's a 24-hour gym on site, and laundry facilities and free newspapers are also offered.

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
$69* Per night/room Mar 27 - Mar 28

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed (Walk-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel ratings based on 7 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

Everyone (2) Couples (1) Family (3)
4 out of 5
Very friendly and helpful staff

Posted by on Dec 18, 2022

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4 out of 5
I like the location of this hotel, convenient to walk to The Falls and very safe. Only 1 negative, the balconies could be better, felt like I sat behind a tall concrete wall, not appealing at all, I stayed 2 nights and it would have been nice to sit out at night with my room near by.

Posted by on Aug 27, 2020

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Comment from Hotel Management

Aug 29, 2020 by Teresa

Thank you for taking the time to leave us a review, we're glad to hear you enjoyed the hotel and our convenient location. Next time you book, call us, and we'll try to get you onto a higher floor. We hope to see you again!

3 out of 5
Nice room! Comfy bed and pillows. What I didn’t like was the adjoining room had the loudest quests and you can hear everything

Posted by on Nov 6, 2022

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5 out of 5
👍

Posted by on Sep 17, 2022

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5 out of 5
The hotel was located in a convenient location. Cocos is a great bar to try out its licated in the lobby.

Posted by on Apr 8, 2022

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4 out of 5

Posted by on Apr 6, 2021

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3 out of 5
All was fine, but the room did not have any towels bars to hang up towels in use.

Posted by on Jul 25, 2020

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About the Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

Location 5339 Murray St, Niagara Falls, ON L2G2J3

Property Features

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel offers its guests an indoor pool, an outdoor pool, a spa tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a 24-hour business center on site. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel. Free self parking is available. This 3-star Niagara Falls hotel is smoke free.

  • 122 guestrooms or units
  • 6 levels
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Niagara Falls Station (4 km / 2.5 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel offers 122 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with pay movies. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining
  • Flat-screen television
  • Movies for purchase
  • Coffee maker
  • Pillow options
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 8:00 AM to 11:30 AM.

Cocos - This theme restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Room service is available.

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 100 will be collected before check-in. Resort fee: CAD 11.24 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 12.95 per person
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Niagara Falls Falls
  • Holiday Inn Niagara Falls Falls
  • Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
  • Holiday Inn Niagara Falls Falls Hotel
  • Niagara Falls Holiday Inn
  • Holiday Inn Niagara Falls By The Falls

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.