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Hotel Description

4-star eco-certified hotel near Metro Toronto Convention Centre

Heart of Toronto

A stay at this Downtown Toronto hotel places you steps from Metro Toronto Convention Centre and within a 5-minute walk of Roy Thomson Hall. Rogers Centre and CN Tower are also within half a mile (1 km).

Full-service spa, dining

A full-service spa, a 24-hour gym, and a restaurant are all featured at this eco-certified hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. You'll appreciate the indoor pool, bar/lounge, and concierge services.

Classic Room, 1 Queen Bed, Accessible (Mobility)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$219* Per night/room Oct 13 - Oct 14

Premium Room, 1 King Bed (Lake Ontario View High Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom (Club Lounge Access)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Premium Room, 2 Queen Beds (Lake Ontario View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 2 Double Beds (Club Lounge Access)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed (Club Lounge Access)

Bed Count 1 King Bed Maximum Occupancy 2 Max

InterContinental Toronto Centre, an IHG Hotel ratings based on 6 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for InterContinental Toronto Centre, an IHG Hotel

Everyone (5) Family (1)
5 out of 5

Posted by on Jul 2, 2023

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Comment from Hotel Management

Jul 22, 2023 by Michael Kashan

Good Morning Susan Jean,Thank you so much for choosing The Intercontinental Toronto Centre for your recent stay.We are thrilled to hear you enjoyed your full experience with us.We hope to have the pleasure of welcoming you back in the near future.Have a wonderful day.Kind Regards,Michael KashanFront Office Manager

2 out of 5

Posted by on Jun 25, 2023

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Comment from Hotel Management

Jul 15, 2023 by Michael Kashan

Good Morning Jameel,Thank you so much for choosing The Intercontinental Toronto Centre for your recent stay.We are so sorry to hear you did not enjoy your full experience with us. Would you kindly share what we could have done better to make your stay exceptional?We hope to have the pleasure of welcoming you back in the near future.Have a wonderful day.Kind Regards,Michael KashanFront Office Manager

5 out of 5
Nice

Posted by on Dec 27, 2021

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Comment from Hotel Management

Jan 1, 2022 by Michael Kashan

Good Morning Sandy Mikita, Thank you so much for choosing InterContinental Toronto Centre for your recent stay. We are thrilled to hear you enjoyed your full experience with us. We hope to have the pleasure of welcoming you back in the near future. Kind Regards, Michael Kashan Front Office Manager

5 out of 5

Posted by , from highland on Oct 7, 2021

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4 out of 5

Posted by , from LONDON on Mar 17, 2023

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Comment from Hotel Management

Apr 6, 2023 by Michael Kashan

Good Morning Carla,Thank you so much for choosing The Intercontinental Toronto Centre for your recent stay.We are thrilled to hear you enjoyed your full experience with us.We hope to have the pleasure of welcoming you back in the near future.Have a wonderful day.Kind Regards,Michael KashanFront Office Manager

5 out of 5

Posted by , from LONDON on Feb 15, 2023

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Comment from Hotel Management

Mar 28, 2023 by Puneet Sharma, Guest Relations Manager

We appreciate you taking the time to rate your recent experience with us at the InterContinental Toronto Centre. We are thrilled to see a perfect 5/5 rating for your stay with us and we hope to have the privilege of welcoming you back again soon.

About the InterContinental Toronto Centre, an IHG Hotel

Location 225 Front St W, Toronto, ON M5V2X3

Renovations + Closures

The following facilities are closed on Tuesday and Wednesday:

  • Full-service spa

Property Features

InterContinental Toronto Centre, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business center and 20 meeting rooms. Event space at this hotel measures 18000 square feet (1672 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the eco-certified InterContinental Toronto Centre, an IHG Hotel. Parking is available for a fee.

  • 584 guestrooms or units
  • 25 levels
  • 18000 sq ft of conference space
  • 1672 sq m of conference space
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Babysitting or childcare (surcharge)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Train station: Union Station (0.4 km / 0.2 mi)
  • Metro station: King St West at University Ave West Side Stop (0.4 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

InterContinental Toronto Centre, an IHG Hotel offers 584 accommodations with iPod docking stations and minibars. Beds feature premium bedding. 49-inch flat-screen televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Microwaves, refrigerators, and change of towels can be requested. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Azure Restaurant and Bar - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Spa Services

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is open select days.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 30.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 50.00 per pet, per stay
  • Weight limit: 50 lbs per pet
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 45–55 for adults, and CAD 16–27 for children
  • Covered valet parking fee: CAD 55 per day (in/out privileges)
  • Pet fee: CAD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • InterContinental Hotel Toronto Centre
  • InterContinental Toronto Centre
  • Toronto Centre InterContinental
  • Intercontinental Toronto Centre Hotel Toronto
  • InterContinental Toronto Centre Hotel
  • Hotel InterContinental Toronto Centre Toronto
  • Toronto InterContinental Toronto Centre Hotel
  • Hotel InterContinental Toronto Centre
  • InterContinental Toronto Centre Toronto
  • InterContinental Hotel
  • InterContinental
  • Intercontinental Toronto

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-Certified Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Eco-Rating Program
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.