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"I didn’t like when got up to go to breakfast. They said we didn’t choose the breakfast and we did. I think that’s bad on Travelocity. And I wasn’t abl ... " More

By a verified traveler on Tue 07 Jun 2022

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Hotel Description

4-star eco-friendly hotel near Fallsview Casino

City center stay

You'll be steps from Fallsview Casino and within a 10-minute walk of Skylon Tower with a stay at this Fallsview hotel. Clifton Hill and Horseshoe Falls are also within 2 miles (3 km).

Onsite dining, 2 indoor pools

A casino, 4 restaurants, and 2 indoor pools are all featured at this eco-friendly hotel. Traveling on business? Take advantage of the 24-hour business center, express check-in, and valet parking. Self parking, WiFi in public areas, and express check-out are also offered.

Room, 1 King Bed, City View (Compact, Shower Only)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$126* Per night/room Sep 5 - Sep 6

Room, 1 King Bed, Jetted Tub (Canadian/US Fallsview)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Jetted Tub, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 2 Bedrooms, Jetted Tub (Fireplace, Casino/City View)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Suite, 2 Bedrooms, Jetted Tub (Fireplace, Canadian/US Fallsview)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Presidential Suite, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 9 Max

Hilton Niagara Falls/Fallsview Hotel & Suites ratings based on 51 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Niagara Falls/Fallsview Hotel & Suites

Everyone (22) Couples (13) Family (11)
2 out of 5
The staff at the front desk was not very friendly or helpful. I also didn’t enjoy paying $50 a day for parking that was 2 blocks away from the hotel. The restaurant was very expensive for low quality food.

Posted by , from MANALAPAN on Aug 15, 2022

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Comment from Hotel Management

Aug 15, 2022 by Grace

Thank you for taking the time to review the Hilton Niagara Falls/Fallsview Hotle & Suites. We are very sorry to hear that we did not meet your expectations during your stay. While we strive to make every stay fantastic, we sometimes fall short. 100% guest satisfaction is our goal and we will work diligently to improve the areas you have mentioned.

2 out of 5
The room I was in had no wifi signal strength was 1 bar so it kept dropping. Also no cell service in the room I was in. which Made it frustrating to make plans for dinner and moving about town.

Posted by on Jun 13, 2022

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Comment from Hotel Management

Jun 14, 2022 by Revenue

I’m disappointed to hear that this is how you feel, but I’ll take this feedback onboard.

3 out of 5
I didn’t like when got up to go to breakfast. They said we didn’t choose the breakfast and we did. I think that’s bad on Travelocity. And I wasn’t able to get on their Wi-Fi. And my key wouldn’t get us into the pool

Posted by on Jun 7, 2022

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Comment from Hotel Management

Jun 11, 2022 by Jonathan

Thank you for reaching out. We are sorry to hear you were not happy with your stay. All feedback is greatly appreciated to help us do better. Sorry about the confustion breakfast cannot be prepurchased other than specific special offers.

4 out of 5
a little dated

Posted by , from St Clairsville on May 10, 2022

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Comment from Hotel Management

Jun 11, 2022 by revenue

Thank you for saying that. We really appreciate the feedback!

5 out of 5

Posted by on Mar 1, 2022

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1 out of 5
Utter disaster. The room had a dirty towel hanging on the back of the door when we arrived. There was trash in front of the door. The thermostat was broken, the room was at 30 degrees Celsius. We had to crack the window to cool it down. They offered a fan to help! The frame above the toilet had stains on it. The toilet didn’t flush properly. In the morning after my shower I found the first towel with large dark stains on it, the second towel had yellow stains on it, thank God the third towel was white. Parking turned out to be $50. Never again.

Posted by on Nov 21, 2021

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5 out of 5

Posted by on Oct 17, 2021

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5 out of 5
Loved the view.. 31st floor.. Bed so comfy.. Slept great

Posted by on Oct 7, 2021

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5 out of 5
The main reason for going was the pool with slide that was unfortunately closed, I wish that was on the website or would have been notified. Using the Days Inn pool as an alternative was disappointing. Everything else was fantastic, great staff and great amenities.

Posted by on Aug 13, 2021

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2 out of 5

Posted by on Aug 9, 2021

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About the Hilton Niagara Falls/Fallsview Hotel & Suites

Location 6361 Fallsview Blvd, Niagara Falls, ON L2G3V9

Property Features

As a guest of Hilton Niagara Falls/Fallsview Hotel & Suites, you'll find 2 indoor swimming pools and a children's pool. There are 4 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is available in public spaces for a fee. You'll find a 24-hour business center on site. A casino, tour/ticket assistance, and a vending machine are also featured at the eco-friendly Hilton Niagara Falls/Fallsview Hotel & Suites. Parking is available for a fee. This 4-star Niagara Falls hotel is smoke free.

  • 1059 guestrooms or units
  • 50 levels
  • 4 dining venues
  • 2 bars or lounges
  • Built in 2000
  • Casino
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 2
  • Children's pool
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Internet access - wireless , Internet access in public areas - high speed

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Niagara Falls, ON (XLV-Niagara Falls Train Station) (4.2 km / 2.6 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Niagara Falls/Fallsview Hotel & Suites offers 1059 air-conditioned accommodations with MP3 docking stations and safes. 32-inch LCD televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. This Niagara Falls hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and complimentary weekday newspapers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • MP3 dock
  • In-room dining (limited hours)
  • HD television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Climate control (heating)
  • Ensuite bathroom
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.

Hilton Niagara Falls/Fallsview Hotel & Suites has 4 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

2 indoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 23 and CAD 27 for adults, CAD 11 and CAD 13 for children (approximately)
  • Fee for in-room wireless Internet: CAD 8.95 (rates may vary)
  • Fee for wireless Internet in public areas: CAD 8.95 (rates may vary)
  • Covered self parking fee: CAD 60.00 per night (in/out privileges)
  • Covered valet parking fee: CAD 85.00 per night (in/out privileges)
  • Nearby parking fee: CAD 35.00 per night (1312 ft away)
  • Rollaway bed fee: CAD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Falls/Fallsview
  • Hilton Hotel Niagara Falls/Fallsview
  • Hotel Hilton Niagara Falls/Fallsview
  • Niagara Falls/Fallsview Hilton
  • Hilton Falls/Fallsview
  • Hilton Niagara Falls/Fallsview Hotel
  • Hilton Falls/Fallsview Hotel
  • Hilton Niagara Falls/Fallsview
  • Niagara Falls Hilton
  • Hilton Fallsview Hotel Niagara Falls
  • Hilton Niagara Falls
  • Niagra Falls Hilton
  • Hilton Fallsview Niagara Falls
  • Hilton Hotel Niagara Falls
  • Hilton Hotel Suites Niagara Falls/Fallsview
  • Hilton Niagara Falls/Fallsview Hotel & Suites Hotel
  • Hilton Niagara Falls/Fallsview Hotel & Suites Niagara Falls

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Eco-Rating Program
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.