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4.4 out of 5

"The history andbit is a beautiful building. Staff very friendly and helpful. " More

By a verified traveler on Mon 02 Oct 2023

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Hotel Description

4-star eco-certified aparthotel near Rogers Centre, connected to a shopping center

City center stay

Within a 10-minute walk of this Downtown Toronto aparthotel, you'll find CF Toronto Eaton Centre and Scotiabank Arena. Rogers Centre and CN Tower are also within 2 miles (3 km).

Business services

This aparthotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas, express check-out, and valet parking. There's a spa tub on site, and a 24-hour front desk and a coffee shop are also provided.

Free WiFi, kitchenettes

The 370 individually furnished apartments offer free WiFi and comfy beds. LED TVs come with digital channels, and other amenities include kitchenettes and refrigerators.

Historic Studio Suite, Internal View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$195* Per night/room Mar 24 - Mar 25

Historic Double Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Historic Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tower Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Historic ONE Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Historic Superior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

One King West Hotel & Residence ratings based on 32 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for One King West Hotel & Residence

Everyone (19) Couples (6) Family (5)
2 out of 5

Posted by on Mar 11, 2024

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Comment from Hotel Management

Mar 12, 2024 by Saurabh Mehta

Dear Madonna:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. It appears that in some way your stay with us did not meet your expectations. I would appreciate the opportunity to better understand if this is the case, and if so, use your feedback to help us improve upon our product and services, wherever possible.If you are willing to share more details of your stay, please reach out to me directly to discuss further. Once again, thank you for your valuable review and we look forward to welcoming you back to One King West in the near future.Best Regards, Saurabh Mehta General Manager

3 out of 5
Major problem with internet in this property. I changed room once, still no improvement. Practically, I could not attend business calls from my room.I was using usual zoom, webex, Teams kind of meeting services from my laptop.,

Posted by , from Northbrook on Aug 7, 2023

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Comment from Hotel Management

Aug 8, 2023 by Saurabh Mehta

Dear Debasis:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am very disappointed to hear that our Wi-Fi did not properly function during your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and I am sorry that the wi-fi service you received did not meet these expectations.I have shared your comments with the appropriate members of our IT team and I assure you that we will use this feedback to help us improve on the delivery of our wi-fi product, wherever possible. Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

5 out of 5
Location is great. Room is clean and has lots of amenities.

Posted by , from Northbrook on Jul 27, 2023

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Comment from Hotel Management

Jul 27, 2023 by Saurabh Mehta

Dear Debasis :Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, especially our central location, comfortable rooms, and amenities. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

5 out of 5
Very nice hotel

Posted by on Jul 25, 2023

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Comment from Hotel Management

Jul 26, 2023 by Saurabh Mehta

Dear Dawn :Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated. Thank you for the kind words!Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

5 out of 5

Posted by , from Dorchester on Jul 16, 2023

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Comment from Hotel Management

Jul 17, 2023 by Saurabh Mehta

Dear LE :Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

5 out of 5
All staff were excellent, helpful and friendly.

Posted by , from Indianapolis on May 23, 2023

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Comment from Hotel Management

Jul 4, 2023 by Saurabh Mehta

Dear Christina:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to hear that our staff took such good care of you and made you feel at home. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated. I will be sure to let them know how much of an impact they made on your experience. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

5 out of 5

Posted by on May 15, 2023

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Comment from Hotel Management

Jun 7, 2023 by Saurabh Mehta

Dear Alwaleed:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

5 out of 5
The suite had washer and dryer even though I didn’t need them.

Posted by , from Williamsport on Apr 2, 2023

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Comment from Hotel Management

Apr 21, 2023 by Saurabh Mehta

Dear Wingrove:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that our modern home-inspired suites were instrumental in making your stay an enjoyable one. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

5 out of 5

Posted by on Dec 6, 2022

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5 out of 5
The staff was courteous and professional, the location convenient, the room clean and well appointed, and the on-site restaurants good e enough, so you don't have to leave the premises, should that be on your agenda.

Posted by , from DALY CITY on Sep 9, 2022

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About the One King West Hotel & Residence

Location 1 King Street West, Toronto, ON M5H1A1

Property Features

One King West Hotel & Residence offers its guests a spa tub, a sauna, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include 16 meeting rooms and limo/town car service. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the eco-certified One King West Hotel & Residence. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Toronto aparthotel is smoke free.

  • 370 guestrooms or units
  • 51 levels
  • 2 buildings
  • Built in 1914
  • Charging station for electric cars
  • Conference center
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Union Station (0.7 km / 0.4 mi)
  • Metro station: King Station (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

One King West Hotel & Residence offers 370 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 47-inch LED televisions come with digital channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. This Toronto aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchenette
  • Pillowtop beds
  • LED television
  • Digital channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Unique furnishings

Food & Drink

One King West Hotel & Residence has a restaurant on site.

Nearby Activities

Recreational amenities at the aparthotel include a spa tub, a sauna, and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property enforces quiet hours after 10 PM.

Children under 16 years old must be accompanied by an adult to access the fitness facility and spa area (spa tub, men's sauna, and women's sauna) on the 17th floor.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 40 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 100 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 20 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is cleaned with disinfectant
  • Protective clothing is available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • Individually-wrapped food options are not available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: CAD 67.80 per day (in/out privileges)
  • Pet fee: CAD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • King One Hotel
  • King One West
  • King West Hotel
  • King West One
  • One King Hotel
  • One King West
  • One King West Hotel
  • One King West Hotel Toronto
  • One King West Toronto
  • One West Hotel
  • 1 King West Hotel & Residence
  • King Suites Toronto
  • One King West Hotel And Residence
  • One King West Hotel Residence
  • Suites 1 King West

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Eco-Certified Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Eco-Rating Program
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.