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4.4 out of 5

"All staff were excellent, helpful and friendly. " More

By a verified traveler on Tue 23 May 2023

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Hotel Description

4-star eco-certified aparthotel near CF Toronto Eaton Centre, connected to a shopping center

City center stay

Within a 10-minute walk of this Downtown Toronto aparthotel, you'll find CF Toronto Eaton Centre and Scotiabank Arena. Rogers Centre and Ripley's Aquarium of Canada are also within 2 miles (3 km).

Dining, fitness center

This aparthotel features a restaurant, a gym, and a bar/lounge. WiFi in public areas is free. Valet parking, limo/town car service, and a lobby fireplace are also offered.

Free WiFi, kitchenettes

The 370 individually furnished apartments offer free WiFi and comfy beds. LED TVs come with digital channels, and other amenities include kitchenettes and refrigerators.

Historic Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max
$270* Per night/room Jun 15 - Jun 16

Historic Double Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Historic Studio Suite, Internal View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tower Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Historic ONE Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Historic Superior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

One King West Hotel & Residence ratings based on 23 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for One King West Hotel & Residence

Everyone (15) Couples (3) Family (4)
5 out of 5
All staff were excellent, helpful and friendly.

Posted by , from Indianapolis on May 23, 2023

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5 out of 5

Posted by on May 15, 2023

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Comment from Hotel Management

Jun 7, 2023 by Saurabh Mehta

Dear Alwaleed:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

5 out of 5
The suite had washer and dryer even though I didn’t need them.

Posted by , from Williamsport on Apr 2, 2023

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Comment from Hotel Management

Apr 21, 2023 by Saurabh Mehta

Dear Wingrove:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that our modern home-inspired suites were instrumental in making your stay an enjoyable one. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

5 out of 5
The staff was courteous and professional, the location convenient, the room clean and well appointed, and the on-site restaurants good e enough, so you don't have to leave the premises, should that be on your agenda.

Posted by , from DALY CITY on Sep 9, 2022

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5 out of 5

Posted by on May 31, 2022

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4 out of 5

Posted by on Sep 17, 2021

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5 out of 5

Posted by on Dec 28, 2019

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Comment from Hotel Management

Dec 31, 2019 by KFraser

Dear Guest, Thank you for your feedback and for choosing One King West. We are pleased to hear that you enjoyed your stay and look forward to welcoming you back in the future.

5 out of 5

Posted by on Sep 24, 2019

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Comment from Hotel Management

Sep 24, 2019 by KFraser

Dear Guest, Thank you for your feedback and for choosing One King West. We are pleased to see that you enjoyed your stay and look forward to welcoming you back in the future.

5 out of 5
I like the downtown location. Easy walk to stores, restaurants and sights. My room was in the tower w/ great views of the city. Room was clean and spacious. Kitchenette included. Comfy bed. A/C was efficient and quiet. I self-parked in public garage just across the street (a bit costly but I appreciated the flexibility). Hotel staff were efficient and very friendly - they anticipated all my logistical needs. I would stay again.

Posted by on Jul 20, 2019

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Comment from Hotel Management

Jul 23, 2019 by KFraser

Dear Guest, Thank you for your feedback and for choosing One King West. We are pleased to hear that our modern home-inspired suites, our attentive staff, as well as our spectacular views were instrumental in making your stay an enjoyable one. We look forward to welcoming you back soon.

5 out of 5

Posted by on Jul 1, 2019

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About the One King West Hotel & Residence

Location 1 King Street West, Toronto, ON M5H1A1

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 16 meeting rooms available. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the eco-certified One King West Hotel & Residence. The aparthotel can provide concierge services, limo/town car service, and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Toronto aparthotel is smoke free.

  • 370 guestrooms or units
  • 51 levels
  • 2 buildings
  • Built in 1914
  • Charging station for electric cars
  • Conference center
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Union Station (0.7 km / 0.4 mi)
  • Metro station: King Station (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

One King West Hotel & Residence offers 370 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 47-inch LED televisions come with digital channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. This Toronto aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchenette
  • Pillowtop beds
  • LED television
  • Digital channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Unique furnishings

Food & Drink

One King West Hotel & Residence has a restaurant on site.

Nearby Activities

Recreational amenities at the aparthotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, housekeeping service is suspended until further notice.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 40.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 100 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 20 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: CAD 62.15 per day (in/out privileges)
  • Pet fee: CAD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • King One Hotel
  • King One West
  • King West Hotel
  • King West One
  • One King Hotel
  • One King West
  • One King West Hotel
  • One King West Hotel Toronto
  • One King West Toronto
  • One West Hotel
  • 1 King West Hotel & Residence
  • King Suites Toronto
  • One King West Hotel And Residence
  • One King West Hotel Residence
  • Suites 1 King West

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Eco-Rating Program
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.