Old Town Historic District stay.At this Old Town Historic District inn, you'll be within a 5-minute walk of Niagara River Gorge and Royal George Theatre. Niagara-on-the-Lake Golf Club and Lake Ontario are also within half a mile (1 km).
Niagara Falls, ON (XLV-Niagara Falls Train Station) - 22 min drive
Niagara Falls, NY (IAG-Niagara Falls Intl.) - 35 min drive
Restaurants
The Olde Angel Inn - 7 min walk
Peller Estates Winery - 4 min drive
McDonald's - 5 min drive
Niagara Oast House Brewers - 3 min drive
The Irish Harp Pub - 10 min walk
About this property
The Charles Hotel
4-star boutique inn near Niagara River Gorge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The boutique The Charles Hotel also features a terrace and a garden. Self parking is free.
This 4-star Niagara-on-the-Lake inn is smoke free.
12 guestrooms or units
Built in 1832
Breakfast available (surcharge)
Front desk (24 hours)
Terrace
Garden
No smoking on site
Bar or lounge
Dining venue
The Charles Hotel offers 12 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and down comforters. Televisions come with cable channels.
Bathrooms include designer toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Languages
English, French
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Daily cooked-to-order breakfast available for a fee: CAD 25 for adults and CAD 18 for children
A bar/lounge
A restaurant
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Entertainment
47-inch TV with cable channels
iPod dock
Bedroom
Down comforter
Egyptian cotton sheets
Hypo-allergenic bedding
Pillowtop mattress
Bathroom
Designer toiletries
Hair dryer
Towels
Food and drink
Coffee/tea maker
Room service
More
Air conditioning
Heating
Individual decor
Individual furnishings
Iron/ironing board
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: approximately CAD 25 for adults and CAD 18 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Contactless check-in and contactless check-out are available.
Property is also known as
Charles Inn Niagara-on-the-Lake
Charles Niagara-on-the-Lake
Charles Hotel Niagara-on-the-Lake
The Charles Hotel Inn
The Charles Hotel Niagara-on-the-Lake
The Charles Hotel Inn Niagara-on-the-Lake
Frequently asked questions
How close is The Charles Hotel to the airport?
The Charles Hotel is 20.1 mi (35-min drive) away from the Niagara Falls, NY (IAG-Niagara Falls Intl.) airport, the closest popular airport to the property.
How much does it cost to stay at The Charles Hotel?
As of May 13, 2024, prices found for a 1-night stay for 2 adults at The Charles Hotel on May 26, 2024 start from $201.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Charles Hotel have an airport shuttle?
Airport shuttle services are not available at The Charles Hotel.
How close is The Charles Hotel to the beach?
This inn is 11.4 mi (21-min drive) from Lakeside Park Beach.
Does The Charles Hotel offer free breakfast?
Free breakfast isn’t provided at The Charles Hotel, but cooked-to-order breakfast is offered for a fee of CAD 25 for adults and CAD 18 for children.
Is there a casino at The Charles Hotel?
No, there is no casino at this inn, but Fallsview Casino (24-min drive) and Casino Niagara (24-min drive) are nearby.
What time is check-in at The Charles Hotel?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.
Is there free parking at The Charles Hotel?
This inn offers free self parking.
Does The Charles Hotel have a pool?
The Charles Hotel does not have a pool.
Does The Charles Hotel have a restaurant?
The Charles Hotel is home to HobNob Restaurant, which features French cuisine, golf course views, and al fresco dining.
Does The Charles Hotel have a spa?
There are no spa services available at this inn.
How close is The Charles Hotel to downtown Niagara-on-the-Lake?
The Charles Hotel is 0.3 mi away from Niagara-on-the-Lake.
The Charles Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Service was generally very good and accommodating to changes. An issue with the chef meant breakfast was not available one morning. A better option than the end of town was expected. The facility is very nice, though some rooms are small - not expected. Would definitely recommend a stay. Opt for larger rooms.
This was our second stay at The Charles Hotel. This time we stayed at the Newark Room. We loved the heated bathroom floors, cozy layout, window seat and antique furniture.
The whole staff was very friendly and efficient. Both check-in and check-out were quick and easy :) Thank you, everyone, for making our stay a memorable experience! Will come back in the future.
Natasha
Stayed 2 nights in Dec 2023
6/10 Okay
Aidan
Dec 17, 2023
Liked: Cleanliness
way too overpriced for what it’s worth - their virtual assistant was nice because you can send a quick message and get a response back. the lady at the desk didn’t have the best vibe
Sooo cold.
Heater was not working properly. Had them turn the thermostat up twice - to the 80s...still cold. Floor was like an ice rink. Tried to warm up...no hot water in the morning. Couldn't even have a shower. Frigid water only.
I was told the manger would be in touch...4 days later, no word.
Should have been refunded...miserable stay.
I had reserved a room that was called a “premium room.” We checked in and were lead to a room that had a bed with very little room to move on either side of the bed…it certainly wasn’t a room that was pictured as “premium” on their website. When I asked the front desk about it, I was told “premium rooms” have different sizes and are called “premium” bc they have access outside. Fortunately there was a larger premium room available and it was beautiful. Lots of charm and character.
The location of the hotel is perfect. Walking distance to everything. It’s a great town. Very relaxing. We did not go to the Hob Nob restaurant but we did go to the less formal pub style restaurant. That was very relaxing and fun.
Overall, staff was not the most pleasant, but not to the point where it affected our stay. We would definitely return to this property.