Skip to main content
Beginning of main content

Enter dates to see availability

4.2 out of 5

"Toronto is a beautiful city and this hotel is convenient to walk to many of the attractions the city has to offer. Felt very safe walking in the area ... " More

By a verified traveler on Fri 06 Jul 2018

Hotel Description

4-star eco-friendly hotel near Nathan Phillips Square

Downtown Toronto stay

A stay at this Financial District hotel places you steps from Nathan Phillips Square and a 5-minute walk from Queen Street. Toronto Eaton Centre and Royal Alexandra Theatre are also within half a mile (1 km).

Business services

A 24-hour fitness center, valet parking, and wedding services are featured at this hotel. Traveling on business? Take advantage of the express check-in and onsite conference center. A computer station and luggage storage are also provided.

IPod docks

Guestrooms offer iPod docks, coffee/tea makers, and hair dryers. Safes, showers, and phones are also available.

Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$114* Per night/room Dec 16 - Dec 17

Room, 1 King Bed, Balcony, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 Queen Bed, Business Lounge Access, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 2 Queen Beds, Business Lounge Access, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Sheraton Centre Toronto Hotel ratings based on 84 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Centre Toronto Hotel

Everyone (6) Couples (1) Family (1)
4 out of 5
The hotel lobby was very welcoming. The staff was extremely helpful and friendly staff.

Posted by on Nov 11, 2019

Was this review helpful to you?
5 out of 5
Attended baseball game. Hotel is in a greatLocation. Very comfortable bed.

Posted by on Aug 12, 2019

Was this review helpful to you?
2 out of 5

Posted by on Jul 28, 2019

Was this review helpful to you?
5 out of 5
Location! Your within walking distance of all the entertainment in Toronto. Nothing really negative to say

Posted by on Jul 25, 2019

Was this review helpful to you?
5 out of 5
Staff was very friendly and helpful. The location was great.

Posted by on Jul 8, 2019

Was this review helpful to you?
4 out of 5

Hot time in the city

Toronto is a beautiful city and this hotel is convenient to walk to many of the attractions the city has to offer. Felt very safe walking in the area. It was very warm in early July and wish the air conditioning could have been a little cooler. Pool was very refreshing.

Posted by , from Saratoga Springs, NY on Jul 6, 2018

Was this review helpful to you?
4 out of 5

Great location

Pros: The location and staff
Cons: Paint and carpet need the updating they are getting.
Location: The underground mall in just down stairs so you can shop until you drop. The train station/public transportation is at the door or down stairs.
Enjoyed the stay, I was there on business bur the location gave my wife a lot to do and see while I was working. After hours was nice and having choices for dinner was a plus. This Hotel is due is due for a refurb which it is getting currently. If I am in this area again I would not hesitate to stay here again. The staff was on top of everything and very helpful. Parking was a bit of an issue with the Pan-American games in town but was not impossible.

Posted by , from DFW on Aug 14, 2015

Was this review helpful to you?
1 out of 5

too much noise in the midnight

There was a party in that floor in the midnight, I saw lots of food in the corridor ordered from hotel restaurant - means hotel knew what happened. Much noise were made till early morning.

Posted by , from NJ on Jul 17, 2013

Was this review helpful to you?
5 out of 5

very nice staff. very clean and quiet. close to shopping. great location.

Pros: Close restaurants, nice pool and fitness area, close to shopping
Cons: No free Internet, expensive parking
My daughter and i really liked staying here. The staff was very friendly. Beautiful lobby. Great pool and fitness area. The beds were very luxurious and confortable. The room was not huge, but very clean and quiet. The hotel was centrally located near the Eaton Center and great shopping, within walking distance of good restaurants and cafes, and the Art Gallery of Ontario. Even though there was a separate fee for the internet, they took it off the bill without question when i had problems with the connection. I would recommend staying here to friends and family.

Posted by on May 1, 2012

Was this review helpful to you?
5 out of 5

Sharaton Centre fabulous location, wonderful hotel and staff

Pros: Quiet, nice hotel amenitites
Absolutely beautiful hotel, great staff, fantastic location, Toronto residents are friendly. Felt safe. Located right next to major entertainment, right above underground mall, beautiful swimming pool, and club floor. Wonderful club floor. Great views and wondefully designed rooms, beautiful windows.

Posted by , from Mackinac Island, MI 49757, USA on Feb 11, 2012

Was this review helpful to you?

About the Sheraton Centre Toronto Hotel

Location 123 Queen St W, Toronto, ON M5H2M9

Property Features

Sheraton Centre Toronto Hotel offers its guests a 24-hour fitness center, gift shops/newsstands, and express check-in. The front desk is open around the clock. For a fee, parking is available.

  • 43 levels
  • Conference center
  • Express check-in
  • Storage area for luggage
  • Wedding services available
  • Gift shop
  • Computer for guest use

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Laundry facilities
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Toronto, ON (YYZ-Pearson Intl.) (27.8 km / 17.3 mi)
  • Train station: Toronto Union Station (1.3 km / 0.8 mi)
  • Metro station: Osgoode Station (0.2 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Guest accommodations at Sheraton Centre Toronto Hotel offer iPod docking stations and coffee/tea makers. Business-friendly amenities include safes and phones. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Microwaves and refrigerators can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.

  • IPod dock
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 40 lbs)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • UnionPay
  • Pets allowed (no fees)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • An in-room microwave is available for an additional fee
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sheraton Toronto Centre
  • Hotel Toronto Centre
  • Sheraton Centre Toronto
  • Sheraton Centre Toronto Hotel
  • Sheraton Hotel Toronto Centre
  • Sheraton Toronto Centre
  • Sheraton Toronto Centre Hotel
  • Toronto Centre Hotel
  • Toronto Centre Sheraton
  • Sheraton Hotel Downtown Toronto
  • Sheraton Toronto Downtown
  • Sheridan Hotel Toronto
  • Toronto Sheraton
  • Sheraton Toronto Hotel Toronto
  • Sheraton Centre Toronto Hotel Hotel
  • Sheraton Centre Toronto Hotel Toronto
  • Sheraton Centre Toronto Hotel Hotel Toronto

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.
url importing https://travel.travelocity.com/Toronto-Hotels-Sheraton-Centre-Toronto-Hotel.h23541-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Toronto-Hotels-Sheraton-Centre-Toronto-Hotel.h23541-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 https://travel.travelocity.com/Toronto-Hotels-Sheraton-Centre-Toronto-Hotel.h23541-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.