"The hotel lobby was very welcoming. The staff was extremely helpful and friendly staff. " More
City center stay
You'll be steps from Nathan Phillips Square and within a 10-minute walk of Toronto Eaton Centre with a stay at this Downtown Toronto aparthotel. Also, Ed Mirvish Theatre is within half a mile (1 km) and Scotiabank Arena is within 2 miles (3 km).
Renovated in 2022
This aparthotel features an outdoor pool, an indoor pool, and a restaurant. Traveling on business? Take advantage of the 60 conference rooms, business center, and valet parking. Enjoy the 24-hour gym and perks like free WiFi.
Free wired Internet, comfy beds
Boasting comforts like pillowtop beds and down comforters, the 1372 apartments also offer free wired Internet and TVs with cable channels. Other amenities include iPod docks, room service, and coffee/tea makers. Housekeeping is available on request.
Jun 25, 2022 by General Manager
Dear Jaime, thank you for choosing Sheraton Centre Toronto Hotel and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Tim Reardon General Manager
Apr 6, 2020 by General Manager
Dear Guest, thank you for your kind rating of Sheraton Centre Toronto Hotel. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Tim Reardon, General Manager
The following facilities or services will be unavailable from October 7 2021 to June 29 2022 (dates subject to change):
The property will be renovating from September 2 2021 to July 31 2022 (completion date subject to change). The following areas are affected:
During renovations, the aparthotel will make every effort to minimize noise and disturbance.
Sheraton Centre Toronto Hotel offers its guests an indoor pool, an outdoor pool, a sauna, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You'll find a business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this aparthotel measures 5383 square feet (500 square meters) and includes conference space. A terrace, tour/ticket assistance, and a vending machine are also featured at the eco-friendly Sheraton Centre Toronto Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Sheraton Centre Toronto Hotel was completed in March 2022. This 4-star Toronto aparthotel is smoke free.
Available in all rooms: Free wired internet , Wireless internet access
Available in some public areas: Free WiFi
Valet parking (surcharge)
Sheraton Centre Toronto Hotel offers 1372 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided on request.
For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.
Sheraton Centre Toronto Hotel has a restaurant on site.
Dual Citizen - Overlooking the garden, this café serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.