"Very clean property. Friendly staff. I did not like having to pay for parking. " More
City center retreat
Within a 15-minute walk of this Downtown Toronto aparthotel, you'll find CN Tower and Rogers Centre. Ripley's Aquarium of Canada and Metro Toronto Convention Centre are also within half a mile (1 km).
This aparthotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 15 conference rooms, as well as free WiFi in public areas and free Internet in public areas. Enjoy the seasonal outdoor pool and conveniences like a 24-hour front desk and concierge services.
Free Internet, LED TVs
The 394 apartments offer free WiFi and free wired Internet, LED TVs with digital channels, and room service. Coffee/tea makers, down comforters, and free bottled water are also available.
Apr 18, 2023 by Steve
Hi Jimmy,Thank you for taking the time to provide us with your feedback. We strive to provide all our guests with a great experience, and I am sorry to hear we did not live up to our own high expectations. We treat these surveys as opportunity for growth & development, and I will be addressing this with the operations team. We hope to have the opportunity to welcome you back again and leave you with a more positive lasting experience.
Sep 26, 2021 by Michael Kim
Dear Kim, We are sorry for your experience with our parking. Thank you for your response and we will use this as a tool ensure great service to all our guests.
Apr 7, 2020 by Travina
Dear guest, Thank you for staying with us. We are delighted to receive your positive feedback and definitely will share them with our staff. Hope that we will have the opportunity to serve you in the near future.
Dec 11, 2019 by Michael Kim
Thank you very much for your review. We are thrilled you had a perfect stay with us. We will use this as motivation to ensure great service. Thank you very much!
Sep 14, 2019 by Michael Kim
Thank you very much for your review. We will notify our staff that you have appreciated us. Thank you!
Jul 13, 2019 by Michael
Thank you for your email and we are sorry your stay was not perfect. Please do not hesitate to contact me if you would like to discuss your stay further. Yours Sincerely, Michael O' Sullivan Director Of Operations
Aug 10, 2020 by Your Team at Hyatt Regency Toronto
Dear guest, Thank you providing your great feedback and we will definitely passed that along to Kishor. We are delighted to hear that you had a wonderful stay with us and truly look forward to welcoming you back in the near future.
The following facilities are closed seasonally each year. They will be closed from October 12 to May 19:
Hyatt Regency Toronto offers its guests a seasonal outdoor pool, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this aparthotel measures 24000 square feet (2230 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Hyatt Regency Toronto. For a fee, parking is available. This 4-star Toronto aparthotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Long-term parking (surcharge) , Self parking (surcharge)
Hyatt Regency Toronto offers 394 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters. 47-inch LED televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
Mix Bistro - This lobby lounge serves light fare only.
King Street Social - Onsite restaurant. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the aparthotel include a sauna, a 24-hour fitness center, and a seasonal outdoor pool.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests booked in Bed and Breakfast rate plans receive breakfast for 2. Any additional guests in the booking are charged an extra-person charge per night that includes breakfast.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.