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Hotel Description

Family-friendly 4-star hotel near Cismigiu Garden

City center stay

You'll be steps from Cretulescu Church and within a 10-minute walk of National Museum of Art of Romania with a stay at this Bucharest City-Centre hotel. Cismigiu Garden and Stavropoleos Church are also within half a mile (1 km).

Casino, dining

A casino and an indoor pool are featured at this smoke-free hotel. Families will appreciate the onsite laundry facilities, kid-friendly dining, and in-room childcare. Enjoy a meal from the restaurant and perks like free WiFi.

Free Internet, sofa beds

Featuring conveniences like sofa beds and coffee/tea makers, the 258 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with satellite channels. 24-hour room service, minibars, and separate bathtubs and showers are also available.

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max
$61* Per night/room Feb 29 - Mar 1

Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Novotel Bucharest City Centre ratings based on 1 Verified Reviews

Review Summary
1.0 out of 5 1.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 1.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Novotel Bucharest City Centre

Everyone (1)
1 out of 5

Beware of double charges

Pros: Hotel cleaning staff are good workers. Room was well taken care of and cleaned every day. Air conditioning in the room was not good and was warm.
Cons: Get a new security manager, as he is rude to foreign customers.
Location: Old Town area within walking distance which has numerous restaurants and outdoor seating bars for having a drink and people watching.
Stayed at this hotel back in Jan 2015 one week and hotel was excellent, see review on trip advisor. Stayed again in Aug/Sep 2015 lobby under construction and extremely dirty, dusty from renovations, yet they kept hotel open. You could hardly breathe. As per travelocity recommendation, booked again this summer 2016 July. Some lobby staff not nice people to foreign guests. Also, BEWARE the hotel charged my credit card for the hotel stay which was already paid through travelocity expedia booking. That is double charging for hotel room already paid. I am still waiting for the amount to be credited back to my card through my bank. Thank goodness we have fraud alerts on our bank credit cards or i would not even been aware of the double charge. They are very quick to charge my credit card, but its been almost two weeks and numerous calls from expedia to hotel, and they keep saying that it was a mistake and my bank card will be credited back. WHEN? So the moral of the story is Foreigners from USA please beware and monitor your charge card as to unexpected double charge. I will not stay at this hotel again for upcoming 2 week trip in Sep/Oct. It is not worth the aggravation and arguing with Novotel Bucharest. There are plenty of other 4 star hotels in the immediate area that are now much better. Customer service at this hotel is awful.

Posted by , from Chicago USA on Aug 2, 2016

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Comment from Hotel Management

by Madalina Stan

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Bucharest City Centre. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. Thank you for your valuable feedback and we hope that you will give us the opportunity to welcoming you back. Sincerely, Madalina Stan Quality and Training Executive Novotel Bucarest City Centre

About the Novotel Bucharest City Centre

Location 37B Calea Victoriei, Bucharest, 010061

Property Features

Novotel Bucharest City Centre offers its guests an indoor pool, a sauna, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 9688 square feet (900 square meters) and includes a conference center. A casino, spa services, and a terrace are also featured at the family-friendly Novotel Bucharest City Centre. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 4-star Bucharest hotel is smoke free.

  • 1 building
  • 258 guestrooms or units
  • 12 levels
  • 9688 sq ft of conference space
  • 900 sq m of conference space
  • Casino
  • Dining venue
  • Bar or lounge
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Sofa bed
  • Free cribs/infant beds


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet


Self parking (surcharge)


  • Airport: Bucharest (OTP-Henri Coanda Intl.) (17.6 km / 11 mi)
  • Train station: Polizu (3 km / 1.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Bucharest City Centre offers 258 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. This Bucharest hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Pull-out sofa bed
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Movies for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Winestone Victoriei 37 - Onsite restaurant. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Spa Services

  • Number of treatment rooms 2
  • Massages


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!


  • Pets: EUR 20 per pet (varies based on length of stay), plus a one-time cleaning fee of EUR 33


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Cash or credit card deposit required


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15 for adults and EUR 15 for children (approximately)
  • Airport shuttle fee: EUR 25 per vehicle (one way)
  • Self parking fee: EUR 17 per day
  • Pet fee: EUR 20 per pet (varies based on length of stay) plus EUR 33 one-time cleaning fee
  • Late check-out fee: EUR 44 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Bucharest City Centre
  • Novotel Hotel Bucharest City Centre
  • Bucharest Novotel
  • Novotel Bucarest City Centre Hotel Bucharest
  • Novotel Bucharest
  • Novotel Bucharest City Centre Hotel
  • Novotel Bucharest City Hotel
  • Novotel Bucharest City Centre Hotel
  • Novotel Bucharest City Centre Bucharest
  • Novotel Bucharest City Centre Hotel Bucharest

You should know

  • Novotel Bucharest City Centre offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.