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Hotel Description

5-star luxury hotel near Cape Town International Convention Centre, connected to the convention center

City center retreat

A stay at this Cape Town City Centre hotel places you steps from Cape Town International Convention Centre and within a 10-minute walk of Long Street. Two Oceans Aquarium and Castle of Good Hope are also within 2 miles (3 km).

Luxury amenities

A full-service spa, 2 restaurants, and 2 outdoor pools are all featured at this luxury hotel. Families will appreciate the onsite laundry facilities and in-room childcare. Unwind with a drink at one of the 2 bars/lounges and enjoy free perks like buffet breakfast and WiFi in public areas.

Free WiFi, comfy beds

The 483 soundproofed guestrooms offer free WiFi and comfy beds. TVs come with satellite channels, and other amenities include 24-hour room service and minibars.

The Westin Cape Town ratings based on 6 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Westin Cape Town

Everyone (4) Business (1) Family (1)
5 out of 5
Great perfect. Would suggest at any point. Clean

Posted by on Mar 17, 2019

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Comment from Hotel Management

Apr 5, 2019 by Florencia

Dear JC, Thank you for your wonderful rating and feedback after your stay in March. We are extremely grateful and look forward to welcoming you back soon! Regards, Florencia Guest Experience Manager

5 out of 5
It was awesome. The service from airport to hotel excellent. Rooms very lovely. Staff all polite and gracious. Food very good

Posted by on Jul 4, 2018

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Comment from Hotel Management

Jul 5, 2018 by Robin

Dear Anonymous, Greetings from the Westin Cape Town. Thank you for taking the time to provide us with feedback. It's always pleasing to receive positive comment. We look forward to welcoming you in the future. Regards, Robin Assistant Guest Experience Manager

5 out of 5

Clean nice perfectly situated down town hotel .

We stayed for 10 nights and the services were excellent at executive lounge , breakfast was superb at the Resturant , tge reception and conerge staff at tge lobby very helpful . Very enjoyable stay for my wife and myself and our friends another couple that were with us .

Posted by , from Jerusalem ,Palestine on Jan 16, 2018

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Comment from Hotel Management

Jan 16, 2018 by Kyle Dixon

Dear Valued Guest, Thank you for returning to the Westin Cape Town for your recent travels to Cape Town. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.” Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon! Sincerely, KYLE DIXON Duty Manager Westin Cape Town kyle.dixon@westin.com 0214129999

5 out of 5

Best I have seen in CT

Pros: clean, well done.
Cons: not much. Crisper bacon
Location: tons!
I like this hotel for conferences because it is in the conf center and is a very nice stay. Clean modern rooms with good facilities throughout. Great staff. Heated bathroom floors.

Posted by , from Clifton, Virginia USA on Dec 12, 2016

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Comment from Hotel Management

Dec 14, 2016 by Florencia

Dear Pjay, Warmest greetings from The Westin Cape Town! I hope you are well and refreshed after your recent stay with us. Thank you for making time to convey your feedback and we are very happy to have created a delightful experience. We are looking forward to having the pleasure of welcoming you back to our hotel soon in the near future. Be well, Florencia

5 out of 5
Pros: Very clean facility, excellent food, and nice amenities, and friendly and helpful staff.
Cons: None so far.
Location: Proximity to city center and waterfront that offers high end stores, and good eateries with wonderful ambiance.
This is one trip that I will cherish for a long time. Memorable experience.

Posted by , from Acayan on Sep 29, 2016

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Comment from Hotel Management

Oct 1, 2016 by Florencia

Dear Cesar Warmest greetings from The Westin Cape Town! I hope you are well and refreshed after your recent stay with us. Thank you for making time to convey your feedback and we are very happy to have created a delightful experience through our hotel, staff and services. We are looking forward to having the pleasure of welcoming you back to our hotel soon in the near future. Be well, Florencia

5 out of 5

Very nice hotel in city centre area.

Pros: Location, modern.
Location: Shopping, waterfront, plenty of restaurants.
Stayed here during a week's vacation in Cape Town. The staff was very nice and the hotel is modern and clean. Great for business travelers since it's right across from the Convention Center.

Posted by , from Indianapolis on Sep 28, 2016

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Comment from Hotel Management

Sep 30, 2016 by Florencia

Dear Rob Warmest greetings from The Westin Cape Town! I hope you are well and refreshed after your recent stay with us. Thank you for making time to convey your feedback and we are very happy to have created a delightful experience through our staff and facilities. We are looking forward to having the pleasure of welcoming you back to our hotel soon in the near future. Be well, Florencia

Property Features

The Westin Cape Town offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a sauna. There are 2 restaurants on site, along with a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 5877 square feet (546 square meters) and includes conference space. A 24-hour fitness center, spa services, and a terrace are also featured at the luxury The Westin Cape Town. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Cape Town hotel.

  • 1 building
  • 483 guestrooms or units
  • 19 levels
  • 2 dining venues
  • 2 bars or lounges
  • 5877 sq ft of conference space
  • 546 sq m of conference space
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Cape Town Intl. Airport (CPT) (19.5 km / 12.1 mi)
  • Train station: Cape Town Station (1.1 km / 0.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

The Westin Cape Town offers 483 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Louis B's Bar and Lounge - This bistro specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Thirty7 Showkitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Raleigh's Bar - This bar specializes in international cuisine and serves light fare only. Open daily.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Game viewing nearby
  • Safari nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Rock climbing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Horse riding nearby
  • Ecotours nearby
  • Boat tours nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Heavenly Spa by Westin has 15 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a spa tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Hot stone massage
  • Deep tissue massage
  • Spa tub in spa
  • Number of treatment rooms 15
  • Minimum age to access spa is 16
  • Couples treatment rooms
  • Sports massage
  • Manicures and pedicures
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • 1 percent tourism fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 1700.00 per person (roundtrip)
  • Self parking fee: ZAR 100.00 per day
  • Valet parking fee: ZAR 100 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cape Town Westin
  • Westin Cape Town
  • Westin Hotel Cape Town
  • Westin Cape Town Hotel
  • The Westin Cape Town Hotel Cape Town Central
  • The Westin Cape Town South Africa
  • The Westin Cape Town Hotel
  • The Westin Cape Town Cape Town
  • The Westin Cape Town Hotel Cape Town

You should know

  • The Westin Cape Town offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.