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4.3 out of 5

"Property was convenient and nice " More

By a verified traveler on Tue 29 Nov 2022

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Hotel Description

Hotel near Charles Schwab Field Omaha in Carter Lake

Near the airport

You'll find Charles Schwab Field Omaha and CHI Health Center Omaha within 2 miles (3 km) of this hotel. Creighton University and Orpheum Theater are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$81* Per night/room Dec 29 - Dec 30

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Plus Omaha Airport Inn ratings based on 32 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Omaha Airport Inn

Everyone (12) Couples (4) Family (18)
5 out of 5
Property was convenient and nice

Posted by , from Heartwell on Nov 29, 2022

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Comment from Hotel Management

Nov 29, 2022 by General Manager

Thank you for your review. We hope that you will visit us again in the future. We appreciate your business and support of Best Western Plus Omaha Airport.

5 out of 5
Excellent location, near airport, restaurant across street open 24 hours a day, and gas station next door for easy fillup for rental cars in prep for drop off.

Posted by , from Newport News on Nov 14, 2022

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Comment from Hotel Management

Nov 19, 2022 by General Manager

Thank you for your review. We also love our location! We appreciate you sharing that and we hope that you will stay with us again in the future. We appreciate your business and support of Best Western Plus Omaha Airport.

5 out of 5
The staff was amazing! We loved everyone there! Front desk and housekeeping were friendly and great! Breakfast was SO great! We loved it!! The pool and hot tub were both closed and that was the reason we chose this specific hotel. Trash was overflowing every day outside. Trash on the sidewalks and walkways to enter. There was a pair of underwear from the guest before us in our room.

Posted by on Oct 31, 2022

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Comment from Hotel Management

Nov 1, 2022 by Brittney-front desk manager

Thank you for your review. We appreciate your feedback and hope that you will visit us again soon

5 out of 5
Nice

Posted by , from Chico on Aug 5, 2022

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Comment from Hotel Management

Aug 9, 2022 by General Manager

Thank you for your review. We hope that you will visit us again in the future. We appreciate your business and support of Best Western Plus Omaha Airport.

2 out of 5
The hotel smelled. Room was disgusting. Sheets stained room smelled terrible. Very disappointing stay. Will ever stay at Best Western again. Awful experience.

Posted by on Jul 30, 2022

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Comment from Hotel Management

Aug 1, 2022 by Desiree

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 402-505-4900.

5 out of 5
Very convenient to a gas station to refill your rental before you return to the airport so you don't have to seek one out. The room was very comfortable and fresh feeling.

Posted by , from HERNDON on Jun 13, 2022

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Comment from Hotel Management

Jun 13, 2022 by General Manager

Thank you for your review! We love our location and we are happy to hear that you did too. We hope that you will stay with us again in the future. We appreciate your business and support of Best Western Plus Omaha Airport.

4 out of 5
We stayed twice. Our first night we had an older room. On our return we got a much nicer updated room.

Posted by , from Ignacio on Jun 5, 2022

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Comment from Hotel Management

Jun 9, 2022 by Rebecca

Thank you for staying with us we hope you have a great weekend!

5 out of 5

Posted by on Jun 4, 2022

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5 out of 5

Posted by , from Cambridge on May 22, 2022

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2 out of 5
Our bathroom vanity light was only half lit. 2 bulbs and one was out. Asked at desk at 5:30pm for the other bulb to be replaced but their maitenance man was gone.

Posted by on Apr 5, 2022

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Comment from Hotel Management

Apr 5, 2022 by Rebecca

Thank you for staying with us, we have resolved this issue and appologize that this was not resolved at the time of your reservation.

About the Best Western Plus Omaha Airport Inn

Location 2510 Abbott Plz, Carter Lake, IA 51510

Property Features

Best Western Plus Omaha Airport Inn offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 225 square feet (21 square meters) and includes conference space. A roundtrip airport shuttle is free at scheduled times. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Plus Omaha Airport Inn. Free self parking is available. This Carter Lake hotel is smoke free.

  • 1 building
  • 89 guestrooms or units
  • 4 levels
  • 225 sq ft of conference space
  • 21 sq m of conference space
  • Built in 2005
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking , Offsite parking discounted rates available

Transport

  • Train station: Omaha Station (4.8 km / 3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Best Western Plus Omaha Airport Inn offers 89 air-conditioned accommodations with video-game consoles and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 4:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Best Western Plus Omaha Airport Inn offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place and guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not require health documentation at check-in
  • Masks are not compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Car not required
  • Staff does not wear personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 7 per day
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Omaha Airport
  • Holiday Inn Express Hotel Omaha Airport Carter Lake
  • Holiday Inn Express Omaha Airport
  • Holiday Inn Express Omaha Airport Carter Lake
  • Best Western Plus Omaha Airport Inn Carter Lake
  • Best Western Plus Omaha Airport Carter Lake
  • Best Western Plus Omaha Airport Inn
  • Best Western Plus Omaha Airport Inn Carter Lake
  • Best Western Plus Omaha Airport Carter Lake
  • Hotel Best Western Plus Omaha Airport Inn Carter Lake
  • Carter Lake Best Western Plus Omaha Airport Inn Hotel
  • Best Western Plus Omaha Airport
  • Hotel Best Western Plus Omaha Airport Inn
  • Holiday Inn Express Hotel Suites Omaha Airport
  • Best Plus Omaha Airport Carter
  • Best Plus Omaha Airport Carter
  • Best Western Plus Omaha Airport Inn Hotel
  • Best Western Plus Omaha Airport Inn Carter Lake
  • Best Western Plus Omaha Airport Inn Hotel Carter Lake

You should know

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.