2/10 Terrible
Norry
Traveled with group
Feb 26, 2024
Disliked: Staff & service, amenities
The welcome was extremely unfriendly.
The check in was in the public bar and we were told that we had only booked 2 single rooms for 2 guests.
We stated, quite correctly, that we had booked 2 doubles for 3 guests but were stonewalled with a negative response that made my companions very uncomfortable, as this was attracting the attention of all the clientele
Eventually, the landlady appeared and told us that she could not book us in unless we agreed to paying an extra £30. As my companions were getting embarrassed, I agreed to this.
We were shown to our rooms which both had a double and a single bed!
We came back down for dinner and were asked to move from the quiet table, that we had chosen because we wanted our conversations to be private. We had to refuse twice before our choice was permitted. Our food arrived more than an hour later and to say it was poor would be an understatement. Some parts of it were inedible!
The beds were very uncomfortable, with inadequate bedding for the season and the cheapest sprung mattresses to lie on.
Breakfast was reasonably good and served quickly
Norry
Stayed 1 night in Feb 2024