Four Points By Sheraton Cuenca

3.5 star property
3.5-star hotel with a free airport shuttle, connected to a shopping center

Choose dates to view prices

Photo gallery for Four Points By Sheraton Cuenca

Indoor pool
Aerial view
View from room
Free daily local cuisine breakfast
Lobby sitting area
Reviews
9.0

Wonderful

Popular amenities

  • Hot TubHot TubHot Tub
  • Pet friendlyPet friendlyPet friendly
  • Breakfast included
  • PoolPoolPool
  • Free airport shuttleFree airport shuttleFree airport shuttle
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Ave. Circunvalación Sur y Ave. Felipe II, Cuenca, 010169
  • Popular LocationMall del Rio1 min walk
  • Popular LocationRío Tomebamba & Calle Larga7 min drive
  • Popular LocationCalderon Park8 min drive
  • AirportCuenca (CUE-Mariscal Lamar)22 min drive

Room options

Junior Suite, 1 Bedroom

  • 753 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds

  • 334 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed

  • 334 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Cuenca

In shopping district.Stay at this Cuenca hotel and you'll be within half a mile (1 km) of Mall del Rio and 2 miles (3 km) of Mirador de Turi. Museum of Metals and Cuenca Botanical Garden are also within 2 miles (3 km).

What's nearby

  • Mall del Rio - 1 min walk
  • Alejandro Serrano Aguilar Stadium - 4 min drive
  • Río Tomebamba & Calle Larga - 7 min drive
  • Calderon Park - 8 min drive
  • New Cathedral of Cuenca - 9 min drive

Getting around

  • Unidad Nacional Tram Station - 7 min drive
  • 14n - Antonio Borrero Station - 18 min drive
  • Cuenca (CUE-Mariscal Lamar) - 21 min drive

Restaurants

  • Bocatti - 12 min walk
  • Rooftop - 13 min walk
  • Azucarada - 18 min walk
  • KFC - 5 min walk
  • Picantería Reina del Cisne - 10 min walk

About this property

Four Points By Sheraton Cuenca

3.5-star hotel with a free airport shuttle, connected to a shopping center
Four Points By Sheraton Cuenca offers its guests a health club, a spa tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Four Points By Sheraton Cuenca. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This 3.5-star Cuenca hotel is smoke free.

  • 120 guestrooms or units
  • 10 levels
  • Meeting rooms
  • Built in 2017
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Four Points By Sheraton Cuenca offers 120 accommodations with iPod docking stations and laptop-compatible safes. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Cuenca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free crib
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Health club
  • Pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday:
  • Indoor pool
  • Spa tub

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 15 percent destination fee will be charged
  • Administrative fee: USD 1.73 per person, per night
  • Service fee: 10 percent
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Cuenca Hotel
Four Points Sheraton Cuenca
Four Points By Sheraton Cuenca Hotel
Four Points By Sheraton Cuenca Cuenca
Four Points By Sheraton Cuenca Hotel Cuenca

Frequently asked questions

How close is Four Points By Sheraton Cuenca to the airport?

Four Points By Sheraton Cuenca is 4 mi (21-min drive) away from the Cuenca (CUE-Mariscal Lamar) airport, the closest popular airport to the property.

How much does it cost to stay at Four Points By Sheraton Cuenca?

As of May 13, 2024, prices found for a 1-night stay for 2 adults at Four Points By Sheraton Cuenca on May 26, 2024 start from $81.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Four Points By Sheraton Cuenca have an airport shuttle?

Four Points By Sheraton Cuenca offers a free airport shuttle, available 24 hours a day, on request.

Does Four Points By Sheraton Cuenca offer free breakfast?

Four Points By Sheraton Cuenca offers free local cuisine breakfast every day from 6:30 AM to 10:00 AM.

Is there a casino at Four Points By Sheraton Cuenca?

No, there is no casino at this hotel.

What time is check-in at Four Points By Sheraton Cuenca?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Four Points By Sheraton Cuenca?

This hotel offers free self parking.

Does Four Points By Sheraton Cuenca have a pool?

Yes, there's a pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does Four Points By Sheraton Cuenca have a restaurant?

Yes, there is a restaurant on site.

Does Four Points By Sheraton Cuenca have a spa?

There are no spa services available at this hotel.

How close is Four Points By Sheraton Cuenca to downtown Cuenca?

Four Points By Sheraton Cuenca is 1.6 mi away from Cuenca.

Four Points By Sheraton Cuenca Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 197 out of 288 reviews" "
Rating 8 - Good. 57 out of 288 reviews" "
Rating 6 - Okay. 17 out of 288 reviews" "
Rating 4 - Poor. 8 out of 288 reviews" "
Rating 2 - Terrible. 9 out of 288 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas S Howerton

Stayed 3 nights in Dec 2023

10/10 Excellent

Manuel

Stayed 1 night in Dec 2023

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2023

6/10 Okay

Pablo, TAMPA

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
staff need to work on customer service
Stayed 2 nights in Dec 2023

6/10 Okay

Gil

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Terrible WiFi in the rooms. No hooks to hang towels in the bathroom.
Stayed 1 night in Nov 2023

10/10 Excellent

Mari

Stayed 1 night in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice !
Stayed 4 nights in Oct 2023

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

RUBEN

Stayed 2 nights in Jul 2023