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"Pool is fantastic!! " More

By a verified traveler on Mon 05 Apr 2021

Hotel Description

4-star romantic hotel near Santa Fe Plaza

Downtown Santa Fe stay

Within a 10-minute walk of this Downtown Santa Fe hotel, you'll find Santa Fe Plaza and Loretto Chapel. Lensic Performing Arts Center and Georgia O'Keefe Museum are also within half a mile (1 km).

Renovated in 2015

A full-service spa, 2 spa tubs, and an outdoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Relax with a drink at one of the 2 bars/lounges and enjoy the fitness center.

Free WiFi, comfy beds

The 219 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. LCD TVs come with digital channels, and other amenities include free WiFi and iPod docks.

Deluxe Room, 2 Double Beds, Multiple View (Deluxe Double)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$149* Per night/room Apr 14 - Apr 15

Deluxe Room, 2 Double Beds, Fireplace, Multiple View (Deluxe Double with Balcony and Firepl)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Multiple View (Deluxe King)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Balcony, Multiple View (Deluxe King with Balcony)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Fireplace, Multiple View (Deluxe King with Balcony and Fireplac)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Multiple View (Junior Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Eldorado Hotel & Spa ratings based on 19 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Eldorado Hotel & Spa

Everyone (10) Couples (3) Family (4)
5 out of 5
Pool is fantastic!!

Posted by on Apr 5, 2021

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5 out of 5
Incredibly nice people, beautiful opportunity and great location.

Posted by on Mar 28, 2021

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4 out of 5

Posted by on Mar 28, 2021

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3 out of 5
The front desk staff was very nice. Although, for the price, there was nothing special about this property. I would not pay twice the price of a Holiday Inn for the same level of hotel again.

Posted by , from Santa Fe on Sep 25, 2020

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5 out of 5
Hotel is beautiful and the restaurant serves excellent food and has excellent service. Our only complaints are that there was no WIFI service in our room (220) and the cable TV continually stopped working.

Posted by , from Rociada NM on Sep 20, 2020

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3 out of 5
Very few staff. Made for a poor service.very few facilities available.

Posted by , from Florida on Sep 16, 2020

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5 out of 5
I liked the whole experience, from front desk to valet parking. this hotel was in a great location..We just felt like I was truly on vacation. Looking forward to going back when the new pool amenities are fully operational. Staff was beyond excellent! There's just so much to like about the Eldorado!

Posted by , from San Antonio on Mar 31, 2020

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1 out of 5

Posted by on Mar 20, 2020

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4 out of 5
Check in was running behind but only took 20-30 minutes to access the room. Ice machine was not working on 4th floor. Room was clean and property is close to all the downtown excitement.

Posted by on Dec 31, 2019

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Comment from Hotel Management

Feb 4, 2020 by Ariana, Guest Experience Supervisor

Hello, Thank you for sharing your experience with us. We're glad you enjoyed your time with us and our proximity to the Historic Plaza, although we are sorry to hear that there was a delay with your check-in and that your floor's ice machine was not in service. We hope to welcome you back in the future and have the opportunity to earn that 5th star! Sincerely,

5 out of 5
Warm feeling. Friendly staff. Comfortable and quiet room. So close to the square. Just beautiful.

Posted by on Dec 26, 2019

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Comment from Hotel Management

Feb 4, 2020 by Ariana, Guest Experience Supervisor

Hello, Thank you for taking the time to share this with us! We are so glad to hear you enjoyed your time with us, and we look forward to welcoming you back in the future! Warm Regards,

Property Features

Eldorado Hotel & Spa offers its guests a full-service spa, 2 spa tubs, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. You'll find a business center on site. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Eldorado Hotel & Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Eldorado Hotel & Spa was completed in May 2015. This 4-star Santa Fe hotel is smoke free.

  • 219 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Built in 1986
  • Dining venue
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers for purchase
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Limited onsite parking

Transport

  • Airport: Santa Fe Municipal Airport (SAF) (16 km / 9.9 mi)
  • Train station: Santa Fe Depot (0.7 km / 0.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Eldorado Hotel & Spa offers 219 air-conditioned accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. 47-inch LCD televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and hair dryers. This Santa Fe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.

Eldorado Hotel & Spa has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

2 spa tubs are on site along with an outdoor pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Spa Services

Nidah Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.

  • Spa tub in spa
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 3
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25 per accommodation, per night

The resort fee includes:

  • Pool access
  • Internet access
  • Newspaper
  • Faxes
  • In-room safe
  • In-room coffee
  • Concierge service
  • Parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 30 per person (approximately)
  • Covered self parking fee: USD 25.00 per night (in/out privileges)
  • Covered valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eldorado Hotel
  • Eldorado Hotel Santa Fe
  • Eldorado Santa Fe
  • Hotel Eldorado
  • Eldorado Hotel And Spa
  • Eldorado Hotel Spa
  • Eldorado Hotel & Spa Hotel
  • Eldorado Hotel & Spa Santa Fe
  • Eldorado Hotel & Spa Hotel Santa Fe

You should know

  • Pool access available from 7 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.