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4.9 out of 5

"Older motel that’s been redecorated and remodeled. Kids enjoyed the wall art and small outdoor area " More

By a verified traveler on Sat 22 Jul 2023

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Hotel Description

3.5-star spa hotel near University of New Mexico

Nob Hill stay

Your stay at this Nob Hill hotel places you within 2 miles (3 km) of University of New Mexico and Popejoy Hall. University of New Mexico Hospital and Tingley Coliseum are also within 3 miles (5 km).

Renovated in 2022

A full-service spa and an outdoor pool are featured at this smoke-free hotel. Enjoy the gym and perks like free WiFi. You'll appreciate the in-room fitness, bar/lounge, and concierge services.

Copper King

Bed Count 1 King Bed Maximum Occupancy 2 Max
$99* Per night/room Apr 10 - Apr 11

Double Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Banana Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Zazz ratings based on 7 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Zazz

Everyone (2) Couples (2) Family (2)
4 out of 5
Older motel that’s been redecorated and remodeled. Kids enjoyed the wall art and small outdoor area

Posted by on Jul 22, 2023

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Comment from Hotel Management

Jul 24, 2023 by Dom - GSA

Thank you so much for your review! We are so thrilled you loved your stay with us and we hope you visit us again soon!

5 out of 5

Posted by on Jun 1, 2023

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Comment from Hotel Management

Jun 2, 2023 by GSA -C.M

Hey Connie, thank you so much for the positive feedback, we hope to see you soon!

5 out of 5
Clean, convenient, has a Speakeasy, staff supper helpful and friendly

Posted by , from HUNTSVILLE on Jan 22, 2023

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Comment from Hotel Management

Jan 23, 2023 by Dom - GSA

Thank you so much for your review, Steven, we look forward to seeing you again!

5 out of 5
Great funky design. Unique. Clean. Amazing staff.

Posted by , from Charlotte on Jan 11, 2023

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Comment from Hotel Management

Jan 13, 2023 by Andrea - GSA Supervisor

Thank you so much for your review! We take pride in our unique style and image, so your compliment means all the more to us! We hope to see you again soon!

5 out of 5
It was cute and very friendly :) we enjoyed the uniqueness

Posted by on Jan 4, 2023

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Comment from Hotel Management

Jan 7, 2023 by Dom - GSA

Thank you so much for your review! We take pride in our unique style and image, so your compliment means all the more to us! We hope to see you again soon!

5 out of 5
Only issue we had was door code kept resetting they were using a new system so there were a few glitches. It was ok lol Cute remodel of the hotel. Couldn't use a lot of things its winter and too cold lol but maybe next time i come to town. Everyone there was super nice. And u can see the mountains. Lots of restaurants shops and bars in walking distance.

Posted by on Dec 9, 2022

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Comment from Hotel Management

Dec 14, 2022 by GSA Supervisor, Andrea

Thank you so very much for your kind and honest review! We really appreciate you taking the time to give us some feedback. We would be thrilled to host you again soon! Safe Travels!

5 out of 5

Posted by on Oct 9, 2022

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Comment from Hotel Management

Mar 27, 2023 by Sharmin D. - GM

Cynthia! Thank you so much for your review.

Property Features

Hotel Zazz offers its guests a full-service spa, an outdoor pool, and a health club. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 100 square feet (9 square meters) and includes conference space. Spa services, tour/ticket assistance, and multilingual staff are also featured at Hotel Zazz. You'll have access to the outdoor pool and health club at a partner property. An area shuttle within 17 miles and a shuttle from the airport to the hotel (available on request) are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel Zazz was completed in October 2022. This 3.5-star Albuquerque hotel is smoke free.

  • 1 building
  • 48 guestrooms or units
  • 2 levels
  • 100 sq ft of conference space
  • 9 sq m of conference space
  • Built in 1958
  • Karaoke
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Water dispenser
  • Bar or lounge

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Playground on site

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Free parking nearby

Transport

  • Train station: Alvarado Transportation Center (5 km / 3.1 mi)
  • Property shuttles: Airport pick-up and area shuttle within 17 miles available for a surcharge
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Zazz offers 48 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and bathrobes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Smart television
  • Satellite channels
  • Premium channels
  • Netflix
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer available
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • In-room fitness
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy local cuisine breakfast daily from 10:00 AM to 1:00 PM.

Speakeasy - This bar serves dinner and light fare. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

A health club and in-room fitness are featured at the hotel. Other recreational amenities include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Fitness classes on site
  • Casino nearby
  • Health or beauty spa nearby
  • Yoga classes/instruction on site

Spa Services

Monets Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

  • Number of treatment rooms 3
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Spa tub in spa
  • Steam room in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 2:00 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code. Front desk staff will greet guests on arrival.

Hotel Zazz offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Annual carbon offsets
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Sustainability/community reinvestment (10% revenue or more)
  • Property follows sanitization practices of CovidClean (Safehotels - global expert)
  • Guest education on local ecosystems and culture
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Water dispenser use by guests actively encouraged
  • Car not required
  • Security system
  • Staffed front desk
  • Guest will receive an email before arrival 48 hours
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff does not wear personal protective equipment
  • No shield between guests and staff in main contact areas
  • Guests must provide a copy of their government-issued photo I.D. in advance
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 20 per person
  • Airport shuttle fee: USD 30 per person
  • Airport shuttle fee per child: USD 30 (from 10 to 17 years old)
  • Uncovered self parking fee: USD 10.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:30 AM and 6:30 AM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Zazz Hotel
  • University Lodge
  • Hotel Zazz Albuquerque
  • Hotel Zazz Hotel Albuquerque

You should know

  • Pool access available from 10:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.