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4.9 out of 5

"This hotel is probably the nicest I have ever stayed in. The decor is beautifully done. The rooms are so nicely appointed, and well thought out for ... " More

By a verified traveler on Sat 04 Jan 2020

Hotel Description

4-star hotel near Old Town Plaza

In Albuquerque

With a stay at this Sawmill Area hotel, you'll be within half a mile (1 km) of Old Town Plaza and 3 miles (5 km) of Albuquerque Convention Center. Atomic Museum and Albuquerque Museum are also within half a mile (1 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. There's a fitness center on site, and laundry facilities and concierge services are also offered.

Free WiFi, refrigerators

The 118 guestrooms have flat-screen TVs with cable channels and offer free WiFi and refrigerators. Room service, premium bedding, and rainfall showerheads are also available.

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$189* Per night/room Mar 22 - Mar 23

Classic Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Fireplace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Terrace

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Chaco ratings based on 11 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Chaco

Everyone (4) Couples (3) Family (3)
5 out of 5
This hotel is probably the nicest I have ever stayed in. The decor is beautifully done. The rooms are so nicely appointed, and well thought out for the guests' comfort, The staff is extremely welcoming and helpful. Nate, at the front desk, was a delight, and a true asset to this hotel. He will go far in this industry. My next visit to Albuquerque will absolutely include a stay at this delightful hotel. Wonderful experience!

Posted by on Jan 4, 2020

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Comment from Hotel Management

Jan 5, 2020 by cmcint

Thank you so much for your feedback! We hope to see you soon.

5 out of 5
Classy, well-kept property! Profusely polite staff. Generous room size. Uncarpeted rooms seem especially clean, but there is a comfort trade-off. I HATE the glass wall panel in the bathroom!! Tip: Valet parking is nice, but unnecessary since parking is abundant.

Posted by on Jan 3, 2020

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Comment from Hotel Management

Jan 5, 2020 by cmcint

Thank you so much for your feedback, we hope to see you soon.

5 out of 5
stunning entryway, outdoor seating area on top floor and amazing rooms

Posted by on Jan 3, 2020

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Comment from Hotel Management

Jan 5, 2020 by cmcint

Thank you so much for your feedback, we hope to see you soon!

5 out of 5
Absolutely LOVE this hotel!!! This place is packed full of understated, sophisticated elegance. The attention to detail is incredible- for example the teapot holding my breakfast tea this morning was almost a sculpture! The rooms are just so well-appointed w/details like actual bath MATS (not just thick towels), lit, totally flexible makeup mirrors, teak seating in the shower & the most delicate spray rain shower I’ve ever expanded. The artwork & pottery throughout is stunning in its composition & simplicity. And then there’s LVL 5, the roof restaurant, lounge, patio! It’s got 320 degree views of the city. At sunset Sandia Peak turns every shade of pink imaginable! The restaurant/lounge is nothing but glass & on warm evenings opens up to the patio full of extremely cushy furniture, multiple firepits & overhead heaters whose poles are subltly lit to provide a fabulous ambienace. The staff are absolutely invested in creating the most memorable experience imaginable. We absolutely cannot wait to return for Balloon Fiesta in October- &, hopefully, before then. Kudos to the creative genius behind Hotel Chaco!

Posted by , from Farmington on Jun 25, 2019

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Comment from Hotel Management

Jun 26, 2019 by Kelsey H- Social Media Coordinator

Thank you so much for all of your kind words about the experience you had during your stay! We are so grateful for your appreciation of the details and beauty of our property! We love that you love us and we hope to care for you again soon, Dorothy!

5 out of 5
This is a beautiful hotel. Very clean. The staff was very friendly. We mentioned that it was our 18th wedding anniversary and the gentleman at the front desk told us that he would take care of breakfast at the hotel restaurant on the 5th floor. This kind of service is above and beyond. I would recommend this fine hotel to all my friends and family.

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 18, 2019 by mtroche

Please know it was an absolute delight to host you two. We were so happy to be part of your celebration and hope we can see you for the 19th! All the very best!

5 out of 5
The rooms were very comfortable. The hotel was fairly quiet and the staff was very helpful

Posted by on May 22, 2019

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Comment from Hotel Management

May 25, 2019 by mtroche

Thank you tremendously for being our guest. It was truly a pleasure to host you. Our hope is you are able to return again soon! All the best.

5 out of 5
Nice and very clean - pet friendly super staff - great place to stay!

Posted by on May 18, 2019

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Comment from Hotel Management

May 20, 2019 by mtroche

It was a true delight to host you! Thank you for the kind words and we hope to see you again soon!

4 out of 5

Posted by on Apr 1, 2019

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Comment from Hotel Management

Apr 1, 2019 by Eryn

Happy to hear you enjoyed your stay with us!

5 out of 5
Great hotel for couples. very close to old town. the roof top bar is a must do

Posted by on Mar 26, 2018

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Comment from Hotel Management

Apr 2, 2018 by mtroche

Thank you so very much for the kind words! All the very best!

5 out of 5
From the moment we drove up we knew it was a winner. The valet was super courteous and attentive to us and made sure we knew of the amenities and local attractions. We were upgraded to a suite and it was the most beautiful room ever with 2 balconies! We loved the entrance to the room with the bathroom quarters completely seperated by a wall to the sleeping quarters. It was like a very mini apartment complete with robe and slippers! The only thing we had a problem with was air conditioning, as it seemed to be preset by hotel. We tried to get a cooler temp but it was not seemingly possible, so we adapted to the preset temp...and the only other small thing was confusion with the tv and remote. Having only those two very minor issues I can tell you that no matter the room you stay, this hotel is quite exquisite and full of architectural wonder! We loved it and will absolutely stay here any time we come back to this town! Staff was just amazing! Rooms superior!

Posted by on Mar 23, 2018

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Comment from Hotel Management

Apr 2, 2018 by mtroche

It was such a delight to have you as our guest. Truly, thank you for passing on such kind words! All the very best and we hope to see you soon!

Property Features

Hotel Chaco offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business center. The business-friendly Hotel Chaco also features a terrace, a garden, and concierge services. This 4-star Albuquerque hotel is smoke free.

  • 118 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Albuquerque, NM (ABQ-Albuquerque Intl. Sunport) (13.1 km / 8.1 mi)
  • Train station: Albuquerque Alvarado Transportation Center (4.2 km / 2.6 mi)
  • Parking:

Room Amenities

Hotel Chaco offers 118 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. This Albuquerque hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Hotel Chaco has a restaurant serving breakfast, lunch, and dinner.

Equinox Cafe and Bar - Onsite lobby lounge.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Yoga classes/instruction on site

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 50.00 per pet, per stay
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 30.0 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa tub access
  • Fitness center access
  • Fitness/yoga classes
  • Business center/computer access
  • Internet access
  • Newspaper
  • In-room safe
  • In-room coffee
  • Concierge/valet service
  • Valet parking
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Chaco Albuquerque
  • Chaco Albuquerque
  • Hotel Chaco Hotel
  • Hotel Chaco Albuquerque
  • Hotel Chaco Hotel Albuquerque

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.