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4.2 out of 5

"I like the staff and the hotel is clean and nice " More

By a verified traveler on Tue 13 Dec 2022

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Hotel Description

3-star hotel near University of New Mexico

Northeast Heights stay

Your stay at this Northeast Heights hotel places you within 3 miles (5 km) of University of New Mexico and University of New Mexico Hospital. Also, Albuquerque Convention Center is within 3 miles (5 km) and Old Town Plaza is within 6 miles (10 km).

Business services

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the sauna and perks like free self parking.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$79* Per night/room Jun 5 - Jun 6

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

The Querque Hotel ratings based on 24 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Querque Hotel

Everyone (15) Couples (5) Family (3)
1 out of 5
Staff was rude and disrespectful.

Posted by on Apr 26, 2023

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Comment from Hotel Management

Apr 26, 2023 by Jessica

Gianna, I appreciate your feedback, and hope that we can get tot he bottom of this. I show that you have yet to arrive at our hotel - could this review possibly be about another facility? We are still awaiting your arrival tonight. Let me know if anything has changed.

2 out of 5
Property in need of mechanical up grades. Pool water cloudy spa water cloudy. Elevators out of order. Side entry doors out of order.

Posted by on Mar 20, 2023

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Comment from Hotel Management

Mar 22, 2023 by Jared

Sorry you were dissatisfied, best of luck.

5 out of 5
I like the staff and the hotel is clean and nice

Posted by on Dec 13, 2022

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Comment from Hotel Management

Dec 13, 2022 by - Nathan

Thank you for the review Michael, we're happy you enjoyed your stay with us, we hope to host you again someday.

4 out of 5
Clean and friendly

Posted by on Dec 8, 2022

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Comment from Hotel Management

Dec 8, 2022 by Jessica

Thank you for your review, Michael! We hope to see you again soon!

5 out of 5
Excellent property, clean, nice staff, hot tub and pool, convenient to highway

Posted by on Sep 23, 2022

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Comment from Hotel Management

Oct 9, 2022 by Melissa Vincent

Hi Dorothy! Thank you for this awesome review! We appreciate you taking the time to let others know about our great staff, cozy property and amenities.

4 out of 5
No fan in bathroom, had staff go and ask why smoke detector was going off..

Posted by , from Santa Rosa on Sep 10, 2022

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Comment from Hotel Management

Oct 9, 2022 by Melissa Vincent

Hello Melissa! Safety is priority, so our smoke detectors are extremely sensitive. I do apologize for the inconvenience and alarm going off in your room.

4 out of 5
The courtyard was nice The outdoor pool was nice. What we didn't like was having no access to the indoor pool and jacuzzi, and the card readers not functioning on some of the parking lot doors.

Posted by on Aug 31, 2022

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Comment from Hotel Management

Sep 5, 2022 by Melissa

Hi Marsha! Thank you for taking the time to review our property. We are so happy to hear you enjoyed your time here with us. I do apologize the indoor pool was unavailable as we had some pump issues that needed to be resolved. Love that we could accommodate with the outdoor pool. Having two pools is always a plus!

3 out of 5
I chose this hotel miles away as it reported to have car charge connector-when I arrived the two were being taken by truck and trailer that should have parked in other spaces. Attendant at front desk had not taken licenses and couldn’t identify who to move. Other great hotel

Posted by on Aug 31, 2022

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Comment from Hotel Management

Sep 5, 2022 by Melissa

Hiya Janice!Errrm, we do not have car charge connectors at our property. Though there are Tesla Superchargers 1/2 mile E on Menaul Blvd from our property and EV charging stations 1.1 miles from our property as well.

5 out of 5

Posted by on Aug 25, 2022

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Comment from Hotel Management

Dec 20, 2022 by Jessica

Thank you, Sonya!

5 out of 5
Melissa handled my reservation, & check-in process was smooth, she is pleasant has a great sense of humor, which is welcoming to a weary traveler.

Posted by , from Phoenix on Aug 25, 2022

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Comment from Hotel Management

Aug 30, 2022 by Melissa

Hey Anthony! It was our pleasure to serve you, see you again soon.Melissa, FDSThe Querque Hotel

Renovations + Closures

The property will be renovating from June 1 2023 to June 6 2023 (completion date subject to change). The following areas are affected:

  • Swimming pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:

  • Indoor pool

Property Features

The Querque Hotel offers its guests an indoor pool, a sauna, and a fitness center. WiFi is free in public spaces. There's an onsite 24-hour business center. The business-friendly The Querque Hotel also features coffee/tea in a common area, laundry facilities, and an elevator. Free self parking is available. You'll have access to the outdoor pool at a partner property. Smoking is allowed in designated areas at this 3-star Albuquerque hotel.

  • 189 guestrooms or units
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Alvarado Transportation Center (4.6 km / 2.8 mi)
  • Parking: Free self parking

Room Amenities

The Querque Hotel offers 189 air-conditioned accommodations with coffee/tea makers and hair dryers. 52-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers. This Albuquerque hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (on request)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Desk chair

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Credit card pre-authorization
  • Pets cannot be left unattended

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Querque Hotel Hotel
  • The Querque Hotel Albuquerque
  • The Querque Hotel Hotel Albuquerque

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.