"It is a great place to relax since it's adults only and there aren't many villas. What we were most dissapointed was by the restaurant. Breakfast wa ... " More
Close to the beach
Within 6 miles (10 km) of this aparthotel, you'll find Playa Hermosa and Uvita Beach. Marino Ballena National Park is within 6 miles (10 km) and Playa Dominical is within 9 miles (15 km).
Poolside dining
A full-service spa, an outdoor pool, and a restaurant are all featured at this smoke-free aparthotel. Relax with a drink at the bar/lounge and enjoy free perks like full breakfast and free self parking. There's a poolside bar on site, and laundry facilities and concierge services are also provided.
Free WiFi, kitchenette
The soundproofed apartment offers free WiFi and a comfy bed. A well-equipped kitchenette with a refrigerator and a stovetop is included, along with a balcony and room service.
Mar 2, 2023 by Keven
Now for the facts: you made a reservation for three people, but showed up with four and became angry when I told you that we would have to charge for the extra person (something that all hotels do), and asked me what exactly the extra charge was for. I explained that the 25 goes towards breakfast, electricity, water, laundry, etc. You then wanted a third bed in the room, which is something we do not offer, but we agreed that you could put your own blow up mattress in the room as long as it fit. Perhaps you weren't pleased with the answers, but at no time were we unkind in any way.
May 15, 2021 by Ronald
Dear Guest, thank you for taking your time to post a review, we take this to improve and correct small issues for future guests, thank you for letting us know! Hopefully we can prove you different in the future, best regards.
Oct 1, 2019 by Ronald
Thank you for your review!!!
This aparthotel offers its guests a full-service spa and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. Spa services, a terrace, and tour/ticket assistance are also featured at this aparthotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 3.5-star Ballena aparthotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free parking nearby
This aparthotel offers 9 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Guests are served free full breakfast daily from 7 AM to 11 AM.
Las Velas Restaurant - This poolside restaurant specializes in Fusion cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service is available.
Recreational amenities at the aparthotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 6:00 AM - 10 PM. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
This aparthotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 6:00 AM - 10 PM.
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. The property is professionally cleaned.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.