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4.5 out of 5

"Special thanks to Ted for making our wedding happen on such short notice after being displaced from going to Maui. He didn't have to help at all but h ... " More

By a verified traveler on Mon 28 Aug 2023

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Hotel Description

3.5-star beachfront hotel with 2 outdoor pools

On the beach

Within 2 miles (3 km) of this Frederiksted hotel, you'll find St Paul's Episcopal Anglican Church and Frederiksted Pier. St. Patrick's Catholic Church and Old Danish School are also within 2 miles (3 km).

Poolside dining

This hotel features 2 outdoor pools, a restaurant, and a bar/lounge. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Relax with a drink at the poolside bar and enjoy free perks like continental breakfast and free self parking.

Studio, 1 Queen Bed, Courtyard View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$244* Per night/room May 1 - May 2

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Balcony, Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 Queen Bed, Kitchen, Courtyard View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Villa, 1 King Bed with Sofa bed, Kitchen, Beachfront

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sand Castle on the Beach - Adults Only ratings based on 51 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sand Castle on the Beach - Adults Only

Everyone (8) Couples (7) Family (5)
1 out of 5
Overall the property was maintained. Restaurant staff were friendly and efficient. Security was friendly and helpful. Front desk staff was rude, unprofessional, and condescending. We noticed ants though-out our room to include on the bed within 10 minutes after arrival. Front desk staff provided us with bug spray and ant bait to self treat and staff tried to convince us it was normal to have ants due to being on the island. Not a good experience. The worst I’ve ever been treated. Staff needs hospitality/ customer service training.

Posted by on Mar 27, 2024

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Comment from Hotel Management

Mar 29, 2024 by Craig

Sorry your experience wasn't the best Christina. I hope you brought your concerns to management immediately so that corrective action could be taken. We want everyone to have the best stay possible.

5 out of 5
Special thanks to Ted for making our wedding happen on such short notice after being displaced from going to Maui. He didn't have to help at all but he found us an officiant and a photographer that were both great! The staff was all extremely nice and helpful. The beach was beautiful and the water was super clear Sandcastle on the beach gets ⭐️⭐️⭐️⭐️⭐️ from us and we can't wait to go back.

Posted by on Aug 28, 2023

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Comment from Hotel Management

Aug 28, 2023 by Craig

Thanks for allowing us to be part of that wonderful day Angela.

4 out of 5
Absolutely love this property! Owners and staff are wonderful! Beautiful beach! Our biggest complaint is the surrounding area around the hotel. This is our second year at Sandcastle and this year the surrounding area seemed so much more noisy and dirty, especially on weekends. Makeshift home on neighboring beach....just didn't seem safe. They also changed the menu at their restaurant and we were not impressed. Ended up grocery shopping for lunch and breakfast meals.

Posted by , from CANFIELD on May 28, 2023

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Comment from Hotel Management

May 29, 2023 by Craig

Thanks for your feedback Andrea. We appreciate your taking the time to contact us, and I will forward this to our restaurant manager.

5 out of 5
We were very happy with the staff, the property, the rooms and the beach at the Sand Castle. We would definitely recommend the Sand Castle if you want a nice, quiet get-away!

Posted by on Feb 19, 2023

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Comment from Hotel Management

Feb 20, 2023 by Craig

Thanks John! Glad you enjoyed yourself and we hope to see you again.

3 out of 5
As corporate pilots we chose this property since it was closer to airport. Two negatives were restaurant not open for breakfast and one of rooms was very noisy overnight.

Posted by on Dec 26, 2022

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Comment from Hotel Management

Dec 26, 2022 by Craig

Sorry about the noise John. We hope you brought it to the staff's attention. We want everyone to get a good night's rest. Also, while you're correct about the restaurant not being open for breakfast, we hope you took advantage of our free continental breakfast.

5 out of 5
The staff and owners of Sandcastle are amazing. Beautiful property with beautiful beaches. Hotel has a great restaurant with great food! Within walking distance are restaurants in downtown Frederikstead. Only negative thing is there is a slightly unsafe neighborhood to walk through to get to downtown area. Locals suggested not walking there at night. Felt very safe during the day. Lovely vacation spot! Will definitely be going back!

Posted by , from CANFIELD on Jun 6, 2022

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Comment from Hotel Management

Jun 9, 2022 by Craig

We appreciate the feedback Andrea and your concerns about after dark. Anything is possible, but we've never had a guest encounter a problem. We look forward to your return!

3 out of 5
We stayed on the courtyard side (non ocean side) of the hotel, which was a downgrade due to Delta changing the day we flew. We were told upon arriving that the courtyard side was clothing optional around the pool,and in fact they occasional rent it out for the day to nudists. We are not nudists, so we uncomfortable at times and ended up using the other pool on the ocean side of the hotel. Other than that, the facilities were clean, the staff friendly and helpful and the restaurant was very good.

Posted by on Dec 18, 2021

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Comment from Hotel Management

Dec 20, 2021 by Craig

Sorry about the surprise David; we do our best to inform guests about the Courtyard - including an automatic message at booking and information about the clothing option in the room description. We're glad you enjoyed your stay regardless.

5 out of 5
Very quaint property the staff knows you by name within hours of your arrival. The only downside is there is no shuttle so taxi service must be used to see any sites or do any off-site excursions

Posted by , from Hancock on Dec 8, 2021

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Comment from Hotel Management

Dec 8, 2021 by Craig

Glad you enjoyed your stay! We hope to see you again soon.

5 out of 5

Posted by , from Alexandria on Nov 30, 2021

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5 out of 5
This was the best resort we have ever stayed at. Hands down.

Posted by on Aug 22, 2021

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Comment from Hotel Management

Aug 22, 2021 by Craig

Thank you so much! Please come back and see us again soon.

About the Sand Castle on the Beach - Adults Only

Location 127 Smithfield, Frederiksted, St. Croix 840

Property Features

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Cool off in one of the 2 outdoor swimming pools at Sand Castle on the Beach - Adults Only, and enjoy summer activities like snorkeling and kayaking. Free breakfast is served daily. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers a garden and a terrace. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Frederiksted hotel.

  • 26 guestrooms or units
  • 2 levels
  • 6 buildings
  • Continental breakfast (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Sand Castle on the Beach - Adults Only offers 26 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. LED televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • LED television
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Unique decor

Food & Drink

Guests are served free continental breakfast daily from 7:30 AM to 10 AM.

Beach Side Cafe - This beachfront restaurant specializes in international cuisine and serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Nearby Activities

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Horse riding nearby
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking on site
  • Sailing nearby
  • Scuba diving nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 9:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 9:00 PM
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Minimum guest age is 16
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sand Castle Beach Frederiksted
  • Sand Castle Beach Hotel Frederiksted
  • Sand Castle On The Beach Hotel St. Croix/Frederiksted
  • Sand On The Frederiksted
  • Sand Castle on the Beach - Adults Only Hotel
  • Sand Castle on the Beach - Adults Only Frederiksted
  • Sand Castle on the Beach - Adults Only Hotel Frederiksted

You should know

  • This is an adults-only property and guests under 16 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.