Novotel Geelong

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

• Staff temperature checks are conducted regularly
• Temperature checks are available to guests
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Commonly-touched surfaces are cleaned with disinfectant
• Property confirms they are implementing guest safety measures
• Contactless check-out is available
• Debit cards not accepted
• Property does not follow sanitization practices of any association
• Staffed front desk
• LGBTQ friendly
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Property does not offer onsite COVID-19 testing
• Guest accommodation is not sealed after cleaning
• Electrostatic spray is used for disinfection
• Cashless transactions are available
• Contactless food service / room service is available
• Reservation might be required for some facilities onsite
• Property is cleaned with disinfectant
• Staff wears personal protective equipment
• Protective clothing is available to guests
• Masks are available to guests
• Mobile key entry is not available
• Gloves are available to guests
• Food service has been amended for enhanced safety
• Shield between guests and staff in main contact areas
• Guests are provided with free hand sanitizer
• Children stay free - maximum age 12
• Social distancing measures are in place
• Contactless check-in is available
• Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
• Property confirms they are implementing enhanced cleaning measures
• Individually-wrapped food options are available
• Children stay free
• Individually-wrapped food options are available for breakfast
• Parking height restrictions apply
• Individually-wrapped food options are available for dinner
• Individually-wrapped food options are available through room service
• Number of children who can stay free - 2
• No gap period between guest stays