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"Room was large & clean. Comfortable king sized bed. Mini fridge and pod coffee maker in room was nice to have. " More

By a verified traveler on Sun 07 Mar 2021

Hotel Description

3-star hotel near Golden Gate Canyon State Park

In Black Hawk

You'll find Golden Gate Canyon State Park and Teller House within 2 miles (3 km) of this hotel. Central City Opera House is within 2 miles (3 km) and Phoenix Gold Mine is within 20 miles (32 km).

Casino, dining

A casino and a restaurant are featured at this smoke-free hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. A terrace, a snack bar/deli, and luggage storage are also on offer.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 164 guestrooms also offer free WiFi and LCD TVs with cable channels. Other amenities include coffee/tea makers, free newspapers, and free local calls.

Deluxe Single Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$52* Per night/room Mar 9 - Mar 10

Deluxe Double Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Lady Luck Casino Black Hawk ratings based on 33 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Lady Luck Casino Black Hawk

Everyone (14) Couples (12) Family (7)
5 out of 5
Room was large & clean. Comfortable king sized bed. Mini fridge and pod coffee maker in room was nice to have.

Posted by on Mar 7, 2021

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Comment from Hotel Management

Mar 8, 2021 by Neil

Wow, thank you for the outstanding score! It’s so encouraging and motivating for our staff to get these type of reviews, and we’re so pleased that you enjoyed your visit with us. Good luck and we look forward to seeing you again soon.

1 out of 5
Booked my room on Travelocity. When I arrived, they had double booked my room and said they didn't have a record of my booking. Needless to say, this was not great to hear after driving over an hour to get there. After speaking with the hotel manager and providing my Travelocity confirmation they still didn't have a room for me. Around 7:30-8:00 PM, they only option they gave me was a room with 1 bed and they brought in a roll away for my friend to sleep in. They did not provide a blanket. When I asked for one they were short and sarcastically said "we'll do our best" and never brought us a blanket so he slept with only a sheet. After all of these issues and utter lack of customer service they would not let me do late checkout and made me leave by 11 AM the next morning without so much as an apology.

Posted by on Feb 22, 2021

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1 out of 5
Worst hotel experience I've ever had in Black Hawk. First night, bathroom light didn't work which they fixed. First morning, light went out again while I was in the shower, and the coffee pot didn't work. Later on that day, my key didn't work and had to go to desk to have it fixed.

Posted by on Feb 14, 2021

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Comment from Hotel Management

Feb 20, 2021 by Neil

Thank you for taking the time to send us your review and letting us know how we can improve your next gaming experience with us at the Isle/Lady Luck. We’re sorry that your recent trip was not ideal, please know that we are constantly working on improving our property and your customer service to better serve you. Again thank you for the review and we hope that you choose to visit the Isle and Lady Luck.

4 out of 5

Posted by on Feb 10, 2021

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Comment from Hotel Management

Feb 25, 2021 by Chris

Wow, THANK YOU for the outstanding score! It’s so encouraging and motivating for our staff to get these type of reviews, and we’re so pleased that you enjoyed your visit with us. Good luck and we look forward to seeing you again soon.

3 out of 5
We booked to stay at Lady Luck but when we went to check in we got moved to Isle because Lady Luck hotel wasn’t open. I cannot say much about Lady Luck since we didn’t stay there but the Isle check in staff offered no instructions or information about the hotel at all. Once we found our room, it was nicely cleaned. The shower had the worst water pressure I’ve ever experienced. It literally trickled out. The on-site restaurants were expensive but Farmers Pick had pretty good burgers and pizza.

Posted by on Feb 4, 2021

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Comment from Hotel Management

Feb 5, 2021 by Neil

Thank you for taking the time to send us your review and letting us know how we can improve your next gaming experience with us at the Isle & Lady Luck. We’re sorry that your recent trip was not ideal, please know that we are constantly working on improving our property and your customer service to better serve you. Again thank you for the review and we hope that you choose to visit the Isle and Lady Luck.

5 out of 5

Posted by on Feb 1, 2021

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Comment from Hotel Management

Feb 13, 2021 by Neil

Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon.

5 out of 5
The only thing we regret is eating at the farmers restaurant. Good was horrible.

Posted by on Dec 29, 2020

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Comment from Hotel Management

Jan 9, 2021 by Neil

Thank you so much for taking the time to review us, and of course for the good score. We look forward to your next trip, good luck

5 out of 5
Friendly staff clean facility fun times and good food

Posted by , from Denver co on Oct 18, 2020

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Comment from Hotel Management

Oct 19, 2020 by Neil

Thank you Courtney for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests. Thank you and we hope to see you again soon.

5 out of 5

Posted by on Oct 11, 2020

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Comment from Hotel Management

Oct 15, 2020 by Chris

Thank you for the perfect score, we really hope to see you again soon, good luck!

5 out of 5

Posted by on Sep 14, 2020

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Comment from Hotel Management

Sep 21, 2020 by Neil

Thank you so much for this wonderful score. It’s always very rewarding and helpful to receive these types of reviews as our team members can see that their hard work in regards to customer service pays off and is greatly appreciated by our guests, so again thank you and we hope to see you again soon.

About the Lady Luck Casino Black Hawk

Location 340 Main Street, Black Hawk, CO 80422

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and a meeting room. Public spaces have free WiFi. A casino, a terrace, and multilingual staff are also featured at the business-friendly Lady Luck Casino Black Hawk. This 3-star Black Hawk hotel is smoke free.

  • 164 guestrooms or units
  • 12 levels
  • 2 bars or lounges
  • Casino
  • Dining venue
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Terrace
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Denver International Airport (DEN) (87.9 km / 54.6 mi)

Room Amenities

Lady Luck Casino Black Hawk offers 164 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • LCD television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 9:00 AM to 1:00 PM.

Lady Luck Casino Black Hawk has a restaurant on site.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Casino nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 6 AM - 10 PM. The check-in location differs from the property location. To check in, go to After-Hours Check-in available: Isle Casino Hotel - 401 Main St. If you arrive at the property after hours, you'll need to check in at an alternate location: 401 Main Street - Isle Casino HotelFront desk staff will greet guests on arrival.

The front desk at this property is open daily from 6 AM - 10 PM.
The check-in location differs from the property location. To check in, guests will need to go to After-Hours Check-in available: Isle Casino Hotel - 401 Main St.
Guests arriving after hours will need to go to the following location to check in: 401 Main Street - Isle Casino Hotel
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay
  • Resort fee: USD 14.42 per accommodation, per night

The resort fee includes:

  • Business center/computer access
  • Phone calls
  • Self parking
  • Valet parking
  • Parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.99 and USD 10.99 for adults, USD 5.99 and USD 10.99 for children (approximately)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lady Luck Casino Black Hawk
  • Lady Luck Casino Hotel Black Hawk
  • Lady Luck Hotel
  • Colorado Central Station Hotel
  • Lady Luck Casino Hotel
  • Lady Luck Casino
  • Lady Luck Casino Black Hawk Hotel
  • Lady Luck Casino Black Hawk Hotel
  • Lady Luck Casino Black Hawk Black Hawk
  • Lady Luck Casino Black Hawk Hotel Black Hawk

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.