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The Ritz-Carlton, Guangzhou

5.0 star property
5-star luxury hotel near Canton Fair Complex

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Photo gallery for The Ritz-Carlton, Guangzhou

Premium bedding, down comforters, pillowtop beds, minibar
Terrace/patio
Exterior
Premium bedding, down comforters, pillowtop beds, minibar
Lounge
Reviews
9.0

Wonderful

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
3 Xing An Road, Pearl River New City, Tianhe District, Guangzhou, Guangdong, 510623
  • Popular LocationGuangzhou Opera House17 min walk
  • Popular LocationCanton Tower3 min drive
  • Popular LocationCanton Fair Complex7 min drive
  • AirportGuangzhou (CAN-Baiyun Intl.)30 min drive

Room options

View all photos for Deluxe Twin Room

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Club City View Twin Room

Premium bedding, down comforters, pillowtop beds, minibar

Club City View Twin Room

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Canton Tower River View Twin Room

Canton Tower River View Twin Room | Premium bedding, down comforters, pillowtop beds, minibar

Canton Tower River View Twin Room

  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe River View Suite

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe River View Suite

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Opera River View Twin Room

Opera River View Twin Room | Premium bedding, down comforters, pillowtop beds, minibar

Opera River View Twin Room

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club City View Suite

55-inch LED TV with satellite channels

Club City View Suite

  • 1076 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium City View Twin Room

Premium bedding, down comforters, pillowtop beds, minibar

Premium City View Twin Room

10/10 Exceptional
  • 538 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium City View King Room

Premium bedding, down comforters, pillowtop beds, minibar

Premium City View King Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Carlton City View Suite

55-inch LED TV with satellite channels

Carlton City View Suite

  • 1399 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Canton Tower River View Carlton Suite

Premium bedding, down comforters, pillowtop beds, minibar

Canton Tower River View Carlton Suite

  • 1399 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Canton Tower River View Suite

Premium bedding, down comforters, pillowtop beds, minibar

Club Canton Tower River View Suite

  • 1076 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Opera River View King Room

Premium bedding, down comforters, pillowtop beds, minibar

Opera River View King Room

  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Canton Tower River View King Room

Premium bedding, down comforters, pillowtop beds, minibar

Canton Tower River View King Room

10/10 Exceptional
  • 538 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe King Room

9.1/10 Wonderful
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club City View King Room

Premium bedding, down comforters, pillowtop beds, minibar

Club City View King Room

10/10 Exceptional
  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Canton Tower River View Room

Premium bedding, down comforters, pillowtop beds, minibar

Club Canton Tower River View Room

10/10 Exceptional
  • 538 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe City View Suite

55-inch LED TV with satellite channels

Deluxe City View Suite

10/10 Exceptional
  • 1076 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
Four Seasons Guangzhou
Pool
Spa
Parking included
Free WiFi
4.6 out of 5, Wonderful, (380)
The price is $249
per night
$290 total
includes taxes & fees
Jun 6 - Jun 7
Four Seasons Guangzhou

About the neighborhood

Guangzhou

Tianhe stay.With a stay at this Tianhe hotel, you'll be steps from Guangzhou Library and Guangdong Museum. Also, Flower City Square is within half a mile (1 km) and Zhujiang Park is within 2 miles (3 km).

What's nearby

  • Guangzhou Library - 1 min walk
  • Guangzhou Opera House - 17 min walk
  • Taikoo Hui - 3 min drive
  • Canton Tower - 3 min drive
  • Canton Fair Complex - 7 min drive

Getting around

  • Liede Station - 10 min walk
  • Guangzhou East Railway Station - 16 min drive
  • Baiyun International Airport (CAN) - 30 min drive

Restaurants

  • 炳胜品味 - 16 min walk
  • 星巴克 - 5 min walk
  • 广州酒家 - 15 min walk
  • 尚莲.越泰LIAN Viet& Thai Cuisine - 6 min walk
  • 一人一煲 - 7 min walk

About this property

The Ritz-Carlton, Guangzhou

5-star luxury hotel near Canton Fair Complex
The Ritz-Carlton, Guangzhou offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 10764 square feet (1000 square meters) and includes a conference center. A children's pool, a 24-hour fitness center, and a sauna are also featured at the luxury The Ritz-Carlton, Guangzhou. Free self parking is available. A complete renovation of The Ritz-Carlton, Guangzhou was completed in July 2021.

This 5-star Guangzhou hotel is smoke free.

  • 350 guestrooms or units
  • 38 levels
  • 5 dining venues
  • Meeting rooms
  • 10764 sq ft of conference space
  • 1000 sq m of conference space
  • Built in 2008
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
The Ritz-Carlton, Guangzhou offers 350 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LED televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards. Renovation of all guestrooms was completed in July 2021.

The Ritz-Carlton Spa has 9 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Italian, Japanese, Malay

Property amenities

Family friendly

  • Children's pool
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: CNY 248 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Spa tub
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 55-inch LED TV with cable/satellite channels

Bedroom

  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Ritz-Carlton, Guangzhou

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 408 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 248 per person
  • Rollaway bed fee: CNY 408 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Guangzhou Ritz-Carlton
Ritz-Carlton Guangzhou
Ritz-Carlton Hotel Guangzhou
Ritz-Carlton Guangzhou Hotel
Ritz Carlton Hotel Guangzhou
Ritz-Carlton Guangzhou
Ritz Guangzhou
Guangzhou Ritz Carlton Hotel
The Ritz Carlton Guangzhou
The Ritz Carlton, Guangzhou
The Ritz-Carlton, Guangzhou Hotel
The Ritz-Carlton, Guangzhou Guangzhou
The Ritz-Carlton, Guangzhou Hotel Guangzhou

Frequently asked questions

How close is The Ritz-Carlton, Guangzhou to the airport?

The Ritz-Carlton, Guangzhou is 22.8 mi (52-min drive) away from the Foshan (FUO-Shadi) airport, the closest popular airport to the property.

How much does it cost to stay at The Ritz-Carlton, Guangzhou?

As of May 23, 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Guangzhou on May 26, 2024 start from $165.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Ritz-Carlton, Guangzhou have an airport shuttle?

Airport shuttle services are not available at The Ritz-Carlton, Guangzhou.

Does The Ritz-Carlton, Guangzhou offer free breakfast?

Free breakfast isn’t provided at The Ritz-Carlton, Guangzhou, but buffet breakfast is offered for a fee of CNY 248 per person.

Is there a casino at The Ritz-Carlton, Guangzhou?

No, there is no casino at this hotel.

What time is check-in at The Ritz-Carlton, Guangzhou?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at The Ritz-Carlton, Guangzhou?

This hotel offers free self parking.

Does The Ritz-Carlton, Guangzhou have a pool?

The Ritz-Carlton, Guangzhou features an outdoor pool and a children's pool.

Does The Ritz-Carlton, Guangzhou have a restaurant?

There are 5 onsite restaurants, offering options like Fusion cuisine, al fresco dining, and brunch.

Does The Ritz-Carlton, Guangzhou have a spa?

Pamper yourself with a day at The Ritz-Carlton Spa, where you can enjoy massages, facials, and body treatments.

How close is The Ritz-Carlton, Guangzhou to downtown Guangzhou?

The Ritz-Carlton, Guangzhou is 4 mi away from Guangzhou.

The Ritz-Carlton, Guangzhou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 171 out of 251 reviews" "
Rating 8 - Good. 49 out of 251 reviews" "
Rating 6 - Okay. 13 out of 251 reviews" "
Rating 4 - Poor. 11 out of 251 reviews" "
Rating 2 - Terrible. 7 out of 251 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class hotel and service
Stayed 3 nights in Feb 2024

10/10 Excellent

Shelley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best facility in newer part of Guangzhou, right across from Cantor tower. Very attentive service with good gym and restaurant inside. We appreciate Freya, assistant guest relationship manager for her pleasant assistance.
Stayed 2 nights in Feb 2024

10/10 Excellent

Mohammed

Stayed 3 nights in Jan 2024

6/10 Okay

Kenneth

Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly an awesome experience with friendly staff willing to ensure confort and service with a smile.
Stayed 7 nights in Oct 2023

10/10 Excellent

Eduardo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and Bar!
Stayed 2 nights in Oct 2023

10/10 Excellent

Eduardo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, awesome bar, nice dinning, goo WiFi service.
Stayed 1 night in Oct 2023

10/10 Excellent

Eduardo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice located, very comfortable rooms, good WiFi connection, awesome bar.
Stayed 7 nights in Oct 2023

4/10 Poor

wing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
avoid buffet restaurant on ground fland breakfast.
had diarrhoea and stomach upset after consuming some oysters and the breakfast was not much better for Ritz's standard.
Stayed 4 nights in Sep 2023

10/10 Excellent

Xiangzhi

Stayed 2 nights in Oct 2022