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Mercure Hai Phong

5.0 star property
5-star luxury hotel, connected to a shopping center in Ngo Quyen

Choose dates to view prices

Photo gallery for Mercure Hai Phong

Down comforters, minibar, in-room safe, desk
Outdoor pool, pool umbrellas, sun loungers
Down comforters, minibar, in-room safe, desk
Food and drink
Interior
Reviews
9.0

Wonderful

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
12 Lach Tray Street, Lach Tray, Hai Phong, 180000
  • Popular LocationLach Tray Stadium2 min walk
  • Popular LocationHai Phong Opera House13 min walk
  • Popular LocationAeon mall lê chân hải phòng3 min drive
  • AirportHaiphong (HPH-Cat Bi)17 min drive

Room options

View all photos for Superior Room, 2 Twin Beds

Down comforters, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

10/10 Exceptional
  • 280 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Privilege, Room, 2 Twin Beds, Business Lounge Access

Privilege, Room, 2 Twin Beds, Business Lounge Access | Down comforters, minibar, in-room safe, desk

Privilege, Room, 2 Twin Beds, Business Lounge Access

  • 280 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Studio, 1 Double Bed

Down comforters, minibar, in-room safe, desk

Studio, 1 Double Bed

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Studio, 2 Twin Beds

Studio, 2 Twin Beds | Down comforters, minibar, in-room safe, desk

Studio, 2 Twin Beds

  • 280 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Down comforters, minibar, in-room safe, desk

Superior Room, 1 King Bed

10/10 Exceptional
  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Down comforters, minibar, in-room safe, desk

Apartment, 1 Bedroom

  • 592 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Apartment, 2 Bedrooms

View from room

Deluxe Apartment, 2 Bedrooms

  • 753 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed, Business Lounge Access

Deluxe Suite, 1 King Bed, Business Lounge Access | Down comforters, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed, Business Lounge Access

  • 592 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed, Business Lounge Access

Privilege, Room, 1 King Bed, Business Lounge Access | Down comforters, minibar, in-room safe, desk

Privilege, Room, 1 King Bed, Business Lounge Access

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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Meliá Vinpearl Hai Phong Rivera
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Parking included
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4.8 out of 5, Exceptional, (42)
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About the neighborhood

Hai Phong

Heart of Hai Phong.With a stay at this Ngo Quyen hotel, you'll be within 20 miles (32 km) of Do Son Beach and 32 miles (52 km) of Cat Ba National Park. Cat Co Beach and Lan Ha Bay are also in the region.

What's nearby

  • Lach Tray Stadium - 2 min walk
  • Hai Phong Opera House - 13 min walk
  • Hai Phong Museum - 18 min walk
  • Aeon mall lê chân hải phòng - 3 min drive
  • Parkson TD Plaza - 4 min drive

Getting around

  • Hai Phong Train Station - 11 min walk
  • Haiphong (HPH-Cat Bi) - 17 min drive

Restaurants

  • Quán Bà Cụ - Bánh Đa Cua Bể - 2 min walk
  • Nhà máy bia Hải Phòng - 1 min walk
  • Bà Cụ - 4 min walk
  • Quán Bánh Bèo - 8 min walk
  • Miến Tôm Hàng Kênh - 4 min walk

About this property

Mercure Hai Phong

5-star luxury hotel, connected to a shopping center in Ngo Quyen
Mercure Hai Phong offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 6 meeting rooms are available. Event space at this hotel measures 3714 square feet (345 square meters) and includes a conference center. A fitness center, spa services, and a complimentary children's club are also featured at the luxury Mercure Hai Phong. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Hai Phong hotel.

  • 233 guestrooms or units
  • 28 levels
  • Meeting rooms
  • 3714 sq ft of conference space
  • 345 sq m of conference space
  • Built in 2012
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Mercure Hai Phong offers 233 air-conditioned accommodations with minibars and safes. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Bloom Spa. Services include massages and body treatments. The spa is equipped with a steam room. The spa is open daily.

Languages

English, Korean, Vietnamese

Property amenities

Family friendly

  • Children's games
  • Children's toys
  • Free children's club
  • Free crib
  • Grocery/convenience store
  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: VND 346,500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 49-inch LCD TV

Bedroom

  • Day bed
  • Down comforter
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Hai Phong

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 346500 per person
  • Airport shuttle fee: VND 331000 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Hai Phong Hotel
Mercure Hai Phong Hotel
Mercure Hai Phong Hai Phong
Mercure Hai Phong Hotel Hai Phong

Frequently asked questions

How close is Mercure Hai Phong to the airport?

Mercure Hai Phong is 4.1 mi (17-min drive) away from the Haiphong (HPH-Cat Bi) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Hai Phong?

As of May 24, 2024, prices found for a 1-night stay for 2 adults at Mercure Hai Phong on Jun 16, 2024 start from $40.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Hai Phong have an airport shuttle?

Mercure Hai Phong offers an airport shuttle 24 hours a day, at scheduled times, for a charge of VND 331000 per vehicle, one-way.

How close is Mercure Hai Phong to the beach?

This hotel is 14.6 mi (44-min drive) from Do Son Beach.

Does Mercure Hai Phong offer free breakfast?

Free breakfast isn’t provided at Mercure Hai Phong, but buffet breakfast is offered for a fee of VND 346500 per person. It's available every day from 6:00 AM to 9:00 AM.

Is there a casino at Mercure Hai Phong?

No, there is no casino at this hotel.

What time is check-in at Mercure Hai Phong?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Mercure Hai Phong?

This hotel offers free self parking and valet parking.

Does Mercure Hai Phong have a pool?

Mercure Hai Phong features an outdoor pool. The pool will be closed during the winter.

Does Mercure Hai Phong have a restaurant?

Yes, there is a restaurant on site.

Does Mercure Hai Phong have a spa?

Pamper yourself with a day at Bloom Spa, where you can enjoy massages and body treatments.

How close is Mercure Hai Phong to downtown Hai Phong?

Mercure Hai Phong is 0.4 mi away from Lach Tray.

Mercure Hai Phong Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 55 out of 86 reviews" "
Rating 8 - Good. 23 out of 86 reviews" "
Rating 6 - Okay. 6 out of 86 reviews" "
Rating 4 - Poor. 0 out of 86 reviews" "
Rating 2 - Terrible. 2 out of 86 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at this property. First was pre COVID. Nice clean hotel, friendly staff. I like to walk and explore so this was a good choice. Comfortable beds Water pressure for showers 4/5 Overall I’d stay here again :)
Stayed 1 night in Dec 2023

8/10 Good

Jiantao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and fantastic hotel
Stayed 2 nights in Sep 2023

6/10 Okay

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice but too hot. Avoid in the summer.
Nice hotel, great service and clean room, but ac would not cool room below 24 degrees. Uncomfortable due to heat/humidity when trying to sleep. Highlighted issues to the front of house team, but from evaluating their reply, I suspect it is a common complaint.
Stayed 1 night in Aug 2023

10/10 Excellent

Long

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service overall
Stayed 4 nights in Jul 2023

10/10 Excellent

Anh

Stayed 4 nights in Jul 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Used as stopover between Halong Bay and flight to Can Tho. Good standard of hotel
Stayed 1 night in Apr 2023

10/10 Excellent

Teck Meng Wilson, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay in
Stayed 4 nights in Feb 2023

10/10 Excellent

Dave

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Helpful staff. Good value.
Stayed 1 night in Feb 2023

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very functional hotel. It was near to where we needed to be in Hai Phong
Stayed 2 nights in Jan 2023