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Hotel Description

4.5-star luxury resort near Hakone Gora Park

Gora stay

With a stay at this Gora resort, you'll be within half a mile (1 km) of Hakone Gora Park and 2 miles (3 km) of Hakone Kowakien Yunessun. Also, Hakone Open Air Museum is within 2 miles (3 km) and Lake Ashi is within 6 miles (10 km).

Luxury amenities

This luxury resort features a full-service spa, hot springs, and 3 restaurants. Traveling on business? Take advantage of the free WiFi in public areas, express check-in, and free train station pick-up. Enjoy the spa tub and perks like free self parking and free train station drop-off.

Free Internet, LCD TVs

The 80 guestrooms offer free WiFi and free wired Internet, LCD TVs with satellite channels, and DVD players. Other amenities include refrigerators, minibars, and room service.

Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max
$269* Per night/room Jun 2 - Jun 3

Room, 2 Twin Beds, Mountain View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Regency, Executive Suite

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Room, 2 Twin Beds (Tatami)

Bed Count 2 Twin Beds Maximum Occupancy 6 Max

Deluxe Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Deluxe Room, 2 Twin Beds (Dog Friendly)

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

About the Hyatt Regency Hakone Resort and Spa

Location 1320 Gora Hakone-machi, Hakone, Kanagawa-ken 250-0408

Property Features

Hyatt Regency Hakone Resort and Spa offers its guests a full-service spa, hot springs, and a spa tub. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this resort measures 1141 square feet (106 square meters) and includes conference space. A library, a terrace, and tour/ticket assistance are also featured at the luxury Hyatt Regency Hakone Resort and Spa. A train station pick-up service and a train station drop-off service are free. Limited free parking is available on a first-come, first-served basis. This 4.5-star Hakone resort is smoke free.

  • 80 guestrooms or units
  • 5 levels
  • 3 dining venues
  • 1141 sq ft of conference space
  • 106 sq m of conference space
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Hakone Gora Station (1.6 km / 1 mi)
  • Property shuttles: Free train station pick-up
  • Parking: Free self parking

Room Amenities

Hyatt Regency Hakone Resort and Spa offers 80 accommodations with DVD players and minibars. LCD televisions come with satellite channels. Bathrooms include slippers, toilets with an electronic bidet, hair dryers, and toothbrushes and toothpaste. This Hakone resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and blackout drapes/curtains. Microwaves, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • DVD player
  • Refrigerator
  • Microwave available
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Slippers
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 11:00 AM.

Dining Room Western - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Reservations are required.

Dining Room Sushi - This sushi bar specializes in sushi and serves dinner only. Reservations are required.

Berce - This fine-dining restaurant serves dinner only. Reservations are required.

Living Room - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the resort include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hot springs on site
  • Health or beauty spa nearby

Spa Services

Izumi Spa has 8 treatment rooms including rooms for couples. Services include facials, detox wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with hot springs/mineral springs. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.

The spa is open daily.

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Reflexology
  • Detoxification wrap
  • Indoor mineral hot springs (Japanese-style onsen)
  • Hot springs/mineral springs in spa
  • Massages
  • Yukata (Japanese robe)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests who wish to enjoy dinner service at any onsite restaurant during their stay are encouraged to contact the property before arrival to make a reservation.

Dinner is not included in the half board rate plan for children age 12 or younger.

Hyatt Regency Hakone Resort and Spa offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: JPY 4181 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hakone Hyatt Regency
  • Hakone Resort
  • Hyatt Hakone
  • Hyatt Regency Hakone
  • Hyatt Regency Hakone Resort
  • Hyatt Regency Hakone Hotel Hakone-Machi
  • Hyatt Regency Hakone Machi
  • Hyatt Regency Hakone Resort Spa
  • Hyatt Regency Hakone Hakone
  • Hyatt Regency Hakone Resort Spa
  • Hyatt Regency Hakone Resort and Spa Resort
  • Hyatt Regency Hakone Resort and Spa Hakone
  • Hyatt Regency Hakone Resort and Spa Resort Hakone

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.