In Hakone .Within a 10-minute walk of the guesthouse, you'll find Sengokuhara Onsen and Hakone Pirate Ship. Hakone Visitor Center and Kuzuryu Shrine are also within 2 miles (3 km).
HESTA Hakone offers its guests laundry facilities. Public spaces have free WiFi.
This Hakone guesthouse is smoke free.
22 guestrooms or units
Self-service laundry
Front desk (limited hours)
No smoking on site
HESTA Hakone offers 22 accommodations with slippers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Guests have access to shared bathrooms. Bathrooms include shower/tub combinations and toilets with an electronic bidet.
Public bath/onsen services include a yukata (Japanese robe).
Languages
Japanese
Property amenities
Family friendly
In-room refrigerator
Laundry facilities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Onsite parking options include a carport
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
Room amenities
Entertainment
TV
Bathroom
Hair dryer
Shared bathroom
Shower/bathtub combination
Slippers
Toilet with electronic bidet
Towels
Food and drink
Electric kettle
Refrigerator
More
Air conditioning (climate-controlled)
Heating (climate-controlled)
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 20
Check-out
Check-out before 10:00 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
We should mention
Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
Property is also known as
HESTA Hakone Hakone
HESTA Hakone Guesthouse
The Grand Resort Hakone
HESTA Hakone Guesthouse Hakone
Frequently asked questions
How close is HESTA Hakone to the airport?
HESTA Hakone is 75.3 mi (110-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.
How much does it cost to stay at HESTA Hakone?
As of May 13, 2024, prices found for a 1-night stay for 2 adults at HESTA Hakone on Jun 2, 2024 start from $37.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does HESTA Hakone have an airport shuttle?
Airport shuttle services are not available at HESTA Hakone.
How close is HESTA Hakone to the beach?
This guesthouse is 18.9 mi (49-min drive) from Atami Sun Beach and 18 mi (52-min drive) from Yugawara Beach. Don't forget your sunscreen!
Does HESTA Hakone offer free breakfast?
HESTA Hakone does not offer free breakfast.
Is there a casino at HESTA Hakone?
No, there is no casino at this guesthouse.
What time is check-in at HESTA Hakone?
Check-in start time: 4:00 PM; Check-in end time: 9:00 PM.
Is there free parking at HESTA Hakone?
Free parking is not available at this guesthouse.
Does HESTA Hakone have a pool?
HESTA Hakone does not have a pool.
Does HESTA Hakone have a spa?
There are no spa services available at this guesthouse.
How close is HESTA Hakone to downtown Hakone?
HESTA Hakone is 1.8 mi away from Hakone.
HESTA Hakone Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 17 out of 47 reviews" "
10 - Excellent
17
Rating 8 - Good. 15 out of 47 reviews" "
8 - Good
15
Rating 6 - Okay. 11 out of 47 reviews" "
6 - Okay
11
Rating 4 - Poor. 3 out of 47 reviews" "
4 - Poor
3
Rating 2 - Terrible. 1 out of 47 reviews" "
2 - Terrible
1
8.2/10
Cleanliness
7.8/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Good
BEE BEE
Nov 12, 2023
BEE BEE
Stayed 1 night in Nov 2023
4/10 Poor
Feng Ren
Nov 3, 2023
Liked: Staff & service
Disliked: Cleanliness, amenities
There is not much dining options around this hotel. The counter has some snacks and instant noodles, and there are vending machines selling microwave food. Which are rather poor choices of food.
My toilet also reeks of urine stench. Because the toilet is separate from the shower and there is no drainage in the toilet floor, you can’t wash the toilet and get rid of the stench.
The room makes use of motion sensors for lighting in certain areas. You can brush your teeth at the sink directly behind the door, but the light will turn off around 30 seconds and you will have to activate the motion sensor again while still brushing your teeth.
If the hotel can make improvement on these areas, then the stay will be more enjoyable and less stressful.
Feng Ren
Stayed 1 night in Nov 2023
8/10 Good
Daphne
Traveled with partner
Oct 13, 2023
Liked: Cleanliness
For an economy property, it was fine.
A little tricky to find and no food service on property ( a 15 minute walk downhill to a lovely Japanese restaurant for dinner, but nothing opened in the area in the morning)
A little far from all the attractions. Not much around. All the restaurants close by 4pm. Even the only convenience store at the station closes at 5pm. Only vending machine food are available.