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4.4 out of 5

"Convenient, quiet, clean and freindly staff. " More

By a verified traveler on Thu 04 Jan 2024

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Hotel Description

Hotel near Connecticut Convention Center in Hartford

South Meadows stay

Your stay at this South Meadows hotel places you within 3 miles (5 km) of Goodwin Park and Webster Theater. Wethersfield Cove Park and Trinity College are also within 3 miles (5 km).

Free perks

This hotel features a gym and a seasonal outdoor pool. There's no skimping on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. A 24-hour business center, a terrace, and a garden are also on offer.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$93* Per night/room Apr 4 - Apr 5

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Accessible, Bathtub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Hartford Hotel & Suites ratings based on 20 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Hartford Hotel & Suites

Everyone (15) Couples (2) Family (2)
3 out of 5

Posted by on Feb 5, 2024

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5 out of 5
Convenient, quiet, clean and freindly staff.

Posted by on Jan 4, 2024

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5 out of 5

Posted by on Oct 22, 2023

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Comment from Hotel Management

Nov 13, 2023 by Juan

Thank you so much for staying with us! We appreciate your feedback.

5 out of 5
Quiet & clean with very helpful staff!

Posted by on Oct 21, 2023

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Comment from Hotel Management

Oct 21, 2023 by Juan

Thank you so much for the review. We hope to see you again in the future! Thank you for staying with us!-Happy Halloween

5 out of 5
Customer sevice is exceptional love it so clean and quiet

Posted by on Sep 28, 2023

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Comment from Hotel Management

Oct 21, 2023 by Juan

Thank you so much for the positive review! We appreciate your kind words. Thank you for staying with us! We hope to see you again! Happy Halloween!!

4 out of 5

Posted by on Sep 4, 2023

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Comment from Hotel Management

Sep 22, 2023 by Juan (Night Audit)

Thank you so much for your review, we look forward to your next visit.

5 out of 5
The staff was great. Room was clean. Easy to get to where we needed to go so location good.

Posted by on May 22, 2023

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Comment from Hotel Management

May 23, 2023 by Front Desk Supervisor Shanica Parkinson

Hello, Thank you so much for your great comments in regards to your stay with us. We are happy that we exceeded your expectations! We hope that you will come again soon.

2 out of 5

Posted by , from Lincoln on Feb 19, 2020

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Comment from Hotel Management

Feb 20, 2020 by Nancy, Front Office Manager

Hello, We are truly sorry that you did not enjoy stay. We would like to hear more feedback in regards to your stay if possible. Have a great day.

4 out of 5

Posted by on Feb 13, 2020

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Comment from Hotel Management

Feb 14, 2020 by Nancy, Front Office Manager

Thank you so much for your rating. We appreciate your business and we hope that you come again.

3 out of 5

Posted by on Nov 15, 2019

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Comment from Hotel Management

Nov 16, 2019 by Shanica

We would like to thank you for your review on your stay. We would also like to apologize that the stay was not successful. Hope to see you in the future and make that a better stay then your last .

About the Best Western Hartford Hotel & Suites

Location 185 Brainard Rd, Hartford, CT 06114

Renovations + Closures

The following facilities or services will be unavailable from September 21 2023 to May 24 2024 (dates subject to change):

  • Swimming pool

The following facilities are closed seasonally each year. They will be closed from September 1 to May 24:

  • Swimming pool

Property Features

Best Western Hartford Hotel & Suites offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 920 square feet (85 square meters) and includes conference space. A terrace, tour/ticket assistance, and barbecue grills are also featured at Best Western Hartford Hotel & Suites. Free self parking is available. Smoking is allowed in designated areas at this Hartford hotel.

  • 1 building
  • 129 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 920 sq ft of conference space
  • 85 sq m of conference space
  • Built in 2003
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Hartford Union Station (6.8 km / 4.2 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Hartford Hotel & Suites offers 129 accommodations with safes and coffee/tea makers. Accommodations are furnished with king sofa beds and day beds. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels and first-run movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers. This Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Deep soaking tub
  • Pull-out sofa bed
  • Day bed
  • LED television
  • Cable channels
  • Premium channels
  • First-run movies
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Hydromassage showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Portable hoist available
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Convention Center Hotel Hartford Area
  • Holiday Inn Express Hartford Convention Center Area
  • Best Western Hartford Hotel
  • Best Western Hartford
  • Holiday Inn Hartford
  • Holiday Inn Express Hotel Hartford
  • Hartford & Suites Hartford
  • Best Western Hartford Hotel & Suites Hotel
  • Best Western Hartford Hotel & Suites Hartford
  • Best Western Hartford Hotel & Suites Hotel Hartford

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.