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Best Western Hartford Hotel & Suites

2.5 star property
Hotel near Connecticut Convention Center in Hartford

Choose dates to view prices

Photo gallery for Best Western Hartford Hotel & Suites

Lobby
BBQ/picnic area
Property grounds
Premium bedding, pillowtop beds, in-room safe, laptop workspace
Lobby lounge
Reviews
8.0

Very good

Popular amenities

  • Breakfast included
  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
  • Parking included
  • LaundryLaundryLaundry
  • GymGymGym

Explore the neighborhood

Map
185 Brainard Rd, Hartford, CT, 06114
  • Popular LocationConnecticut Convention Center3 min drive
  • Popular LocationXL Center5 min drive
  • Popular LocationXfinity Theatre7 min drive
  • AirportHartford, CT (BDL-Bradley Intl.)19 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Combined shower/tub, deep soaking tub, hydromassage showerhead

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
The Capitol Hotel, Ascend Hotel Collection
Breakfast included
Pet friendly
Free WiFi
Air conditioning
3.7 out of 5, Good, (750)
The price is $143
per night
$165 total
includes taxes & fees
May 27 - May 28
The Capitol Hotel, Ascend Hotel Collection

About the neighborhood

Hartford

South Meadows stay.Your stay at this South Meadows hotel places you within 3 miles (5 km) of Colt Park and Webster Theater. Wethersfield Cove Park and Trinity College are also within 3 miles (5 km).

What's nearby

  • Connecticut Convention Center - 3 min drive
  • Connecticut Science Center - 4 min drive
  • Bushnell Park - 4 min drive
  • XL Center - 5 min drive
  • Xfinity Theatre - 7 min drive

Getting around

  • Hartford Union Station - 8 min drive
  • Bradley Intl. Airport (BDL) - 19 min drive

Restaurants

  • McDonald's - 6 min walk
  • Chez Est - 2 min drive
  • Phantom Brewing Co - 6 min walk
  • The Penthouse Cigar Shop - 2 min drive
  • The Place 2 Be - 3 min drive

About this property

Best Western Hartford Hotel & Suites

Hotel near Connecticut Convention Center in Hartford
Best Western Hartford Hotel & Suites offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 920 square feet (85 square meters) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at Best Western Hartford Hotel & Suites. Free self parking is available.

Smoking is allowed in designated areas at this Hartford hotel.

  • 1 building
  • 129 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 920 sq ft of conference space
  • 85 sq m of conference space
  • Built in 2003
  • Buffet breakfast (free)
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
Best Western Hartford Hotel & Suites offers 129 accommodations with safes and coffee/tea makers. Accommodations are furnished with king sofa beds and day beds. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels and first-run movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Portable hoist available
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LED TV with premium cable channels
  • First-run movies

Bedroom

  • Blackout drapes
  • Day bed
  • Free crib
  • Hypo-allergenic bedding
  • King sofa bed
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from September 21 2023 to May 24 2024 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from September 1 to May 24:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The outdoor pool closes for the season in September.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Holiday Inn Express Convention Center Hotel Hartford Area
Holiday Inn Express Hartford Convention Center Area
Best Western Hartford Hotel
Best Western Hartford
Holiday Inn Hartford
Holiday Inn Express Hotel Hartford
Hartford & Suites Hartford
Best Western Hartford Hotel & Suites Hotel
Best Western Hartford Hotel & Suites Hartford
Best Western Hartford Hotel & Suites Hotel Hartford

Frequently asked questions

How close is Best Western Hartford Hotel & Suites to the airport?

Best Western Hartford Hotel & Suites is 16.3 mi (19-min drive) away from the Bradley Intl. Airport (BDL) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Hartford Hotel & Suites?

As of May 13, 2024, prices found for a 1-night stay for 2 adults at Best Western Hartford Hotel & Suites on May 26, 2024 start from $101.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Hartford Hotel & Suites have an airport shuttle?

Airport shuttle services are not available at Best Western Hartford Hotel & Suites.

Does Best Western Hartford Hotel & Suites offer free breakfast?

Best Western Hartford Hotel & Suites offers free buffet breakfast every day from 6 AM to 10 AM.

Is there a casino at Best Western Hartford Hotel & Suites?

No, there is no casino at this hotel.

What time is check-in at Best Western Hartford Hotel & Suites?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. A fee applies for early check-in.

Is there free parking at Best Western Hartford Hotel & Suites?

This hotel offers free self parking.

Does Best Western Hartford Hotel & Suites have a pool?

Best Western Hartford Hotel & Suites features a seasonal outdoor pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.The pool is closed seasonally each year from September 1 to May 24. The pool will be unavailable from September 21 2023 to May 24 2024 (dates subject to change).

Does Best Western Hartford Hotel & Suites have a spa?

There are no spa services available at this hotel.

How close is Best Western Hartford Hotel & Suites to downtown Hartford?

Best Western Hartford Hotel & Suites is 2.4 mi away from Hartford.

Best Western Hartford Hotel & Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 402 out of 1002 reviews" "
Rating 8 - Good. 317 out of 1002 reviews" "
Rating 6 - Okay. 148 out of 1002 reviews" "
Rating 4 - Poor. 71 out of 1002 reviews" "
Rating 2 - Terrible. 64 out of 1002 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Stayed 1 night in Apr 2024

8/10 Good

LUCERO

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Staff nice, other guests terrible
I had no problem with the hotel itself. But I was given a room right by the entrance on the ground floor facing the parking lot. Several other guests spent the entire evening and night parked right outside my window blasting music from their cars. Finally at 12:30am I asked to switch rooms and was given another room on the opposite side of the hallway but still right by the lobby so I heard people yelling as they came in and out all night. Maybe just the price and location of this hotel lends itself to being a crash place after a night of partying. Would not recommend for families on a Saturday night.
Stayed 1 night in Feb 2024

10/10 Excellent

Kevin

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very nice room!
Stayed 1 night in Feb 2024

4/10 Poor

Steven

Stayed 1 night in Feb 2024

4/10 Poor

Jack

Business traveler
Disliked: Property conditions & facilities, room comfort
ok, you get what you pay for
was ok. not great, not terrible. room was reasonably clean. ok for the money compared to other accommodations in that area.
Stayed 1 night in Feb 2024

4/10 Poor

Jose

Poor customer service. Everybody was on their phone, or not what they were supposed to be whenever I had a question.
Stayed 1 night in Feb 2024

8/10 Good

Robert, Binghamton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night to go to a basketball game. The hotel was fine.
Stayed 1 night in Feb 2024

8/10 Good

Keyara

Stayed 3 nights in Feb 2024

8/10 Good

DIDIER

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Pretty good
Stayed 2 nights in Feb 2024