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"The property was fine, have stayed here many times. Front desk associate was not very friendly and did not allow me to add my Hilton Honors number for ... " More

By a verified traveler on Thu 13 Feb 2020

Hotel Description

3.5-star hotel near John F. Kennedy Hyannis Museum

Close to airport

Within 2 miles (3 km) of this Hyannis hotel, you'll find John F. Kennedy Hyannis Museum and Hyannis Harbor. John F. Kennedy Memorial and Kalmus Beach are also within 3 miles (5 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an indoor pool, and a health club. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and perks like free self parking.

Free Internet, MP3 docks

Featuring conveniences like refrigerators and coffee/tea makers, the 160 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with satellite channels. Other amenities include MP3 docks, room service, and free weekday newspapers.

Two Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$127* Per night/room Oct 24 - Oct 25

One King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed with Sofa bed, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Doubletree by Hilton Cape Cod - Hyannis ratings based on 11 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Doubletree by Hilton Cape Cod - Hyannis

Everyone (5) Family (3)
4 out of 5
The property was fine, have stayed here many times. Front desk associate was not very friendly and did not allow me to add my Hilton Honors number for points for the stay.

Posted by on Feb 13, 2020

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2 out of 5
For the $328 I paid for the room I only had a view of a wall 4 feet outside my window. I could have stayed somewhere else nearby and had a much better room. Very disappointed.

Posted by on Sep 16, 2019

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5 out of 5
The hotel is very nice. Our room was lovely although a little small for the price. The indoor and outdoor pool were great and there was always a life guard on duty. The gym was well equipped and up to date. The hotel had a restaurant and the food was delicious and well priced. We could even have room service if we chose. One thing that I disliked was that we would go to the pool or the beach in the morning and return late afternoon to find out that our room had not been serviced. So when we wanted to rest before dinner we were interrupted by housekeeping to service the room. I’m not sure it that department was understaffed or poorly managed it was truly the only blemish on a truly wonderful week at this hotel. The staff was courteous, friendly and extremely helpful. I would certainly stay there again.

Posted by on Aug 3, 2019

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3 out of 5
Did not feel the desk was perticilarly helpful, when trying to use Hilton membership to accrue points, and when asking about complimentary breakfast, reminded that i was a second class citezen because i didn't book through Hilton.

Posted by on May 20, 2019

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4 out of 5

Posted by on May 2, 2019

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4 out of 5
The property was fine if you look past that our toilet broke and there were no towels at the pool.

Posted by , from Connecticut on Apr 15, 2019

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5 out of 5

Will return

Pros: Especially, the shower!
Location: Always things to do on the Cape. Love antiquing!
Had a great stay and will go back. We had to cut our trip short, by a day, due to bad weather coming in for our drive home. The manager wasn’t around to tell me if we would be reimbursed for the canceled day, prepaid Travelocity. I will try to connect with someone about this.

Posted by , from NH on Dec 13, 2017

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3 out of 5

Average hotel. Great location to catch ferry!

Traveling the New England states. This was a great location to catch the ferry to Nantucket. Just catch a cab to the ferry. The drive is 2 miles and cost $7.50. It cost up to $38 to park in the ferry out lots.

Posted by , from Ohio on Sep 21, 2015

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3 out of 5

Beware of the shower!

The hotel was clean and attractive. The staff was friendly. The restaurant was excellent. However I would recommend this hotel only for tall people or those with disproportionately long arms. It was impossible to turn it on without stepping into the stall. Immediately I was blasted with frigid water that caused me to jump out so fast I didn't get the control turned to warm. I could not adjust it or turn it off without getting back into the cold water. Turning the water off also resulted in a burst of cold water. I stayed here with a tour and others in the group experienced the same problem.

Posted by on Oct 25, 2012

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2 out of 5

Not up to Hilton's standards

Cons: Noisy
We were very disappointed in this hotel. It is not at all what we expect from a Hilton property. We beleive this must have been an old hotel/motel that Hilton bought and tried to remodel. The room had a mold/mildew smell coming from the a/c-heat unit. I called the desk and asked them to spray Lysol to kill it. They sprayed some perfumey spray that lasted 1/2 the day. I bought a can of Lysol myself and sprayed the unit daily and was never able to eliminate the smell. The bathroom was very small. The bottom of the room door was so high off ground it sounded like anyone in the hall was in your room. Very noisy and disappointing. Would not stay there again.

Posted by , from Virginia, USA on Oct 17, 2012

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About the Doubletree by Hilton Cape Cod - Hyannis

Location 287 Iyannough Rd, Hyannis, MA 02601

Property Features

Doubletree by Hilton Cape Cod - Hyannis offers its guests an indoor pool, a health club, and a seasonal outdoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 13000 square feet (1208 square meters) and includes conference space. The business-friendly Doubletree by Hilton Cape Cod - Hyannis also features a terrace, concierge services, and complimentary newspapers in the lobby. Free self parking is available. This 3.5-star Hyannis hotel is smoke free.

  • 160 guestrooms or units
  • 2 levels
  • 2 dining venues
  • 13000 sq ft of conference space
  • 1208 sq m of conference space
  • Built in 1977
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Logan Intl. Airport (BOS) (116.6 km / 72.4 mi)
  • Train station: Hyannis Transportation Center (0.9 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

Doubletree by Hilton Cape Cod - Hyannis offers 160 air-conditioned accommodations with MP3 docking stations and video-game consoles. 42-inch LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Ivy Room Restaurant - This restaurant specializes in American cuisine and serves breakfast only. A children's menu is available.

Vesta Lounge - This bar specializes in American cuisine and serves light fare only.

Vyne (Seasonal Hours) - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Sailing nearby
  • Fitness classes on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0013800200

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is C0013800200. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • State tax ID - C0013800200
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 3
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 15.95 for adults, USD 5 and USD 12.95 for children (approximately)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cape Cod Hilton
  • Doubletree Hilton Cape Cod
  • Doubletree Hilton Cape Cod Hotel
  • Doubletree Hilton Cape Cod Hotel Hyannis
  • Doubletree Hilton Cape Cod Hyannis
  • Doubletree Hilton Hyannis
  • Doubletree Hyannis
  • Hyannis Doubletree
  • Hyannis Doubletree Hilton
  • Hyannis Hilton
  • Doubletree Hilton Cape Cod Hyannis Hotel
  • DoubleTree By Hilton Cape Cod - Hyannis MA
  • Doubletree by Hilton Cape Cod - Hyannis Hotel
  • Doubletree by Hilton Cape Cod - Hyannis Hyannis
  • Doubletree by Hilton Cape Cod - Hyannis Hotel Hyannis

You should know

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.