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4.1 out of 5

"I was very surprised at the lack of luxury and customer Service the Hyatt usually offers. Travelocity messed up my dates and the hotel refused to ref ... " More

By a verified traveler on Sun 01 Apr 2018

Hotel Description

4-star hotel near Indiana Convention Center, connected to a shopping center

City center stay

At this Downtown Indianapolis hotel, you'll be well placed to visit Indiana Convention Center and Circle Center Mall, both steps away. Bankers Life Fieldhouse and Lucas Oil Stadium are also within half a mile (1 km).

Multiple dining options

This smoke-free hotel includes 3 restaurants, an indoor pool, and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. You'll appreciate the spa tub, bar/lounge, and laundry facilities.

Free Internet, iPod docks

Featuring conveniences like refrigerators and coffee/tea makers, the 499 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. IPod docks, room service, and premium bedding are also available.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$144* Per night/room Feb 14 - Feb 15

Room, 1 King Bed (Capitol View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible (with Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds (Capitol View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hyatt Regency Indianapolis ratings based on 69 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Indianapolis

Everyone (26) Couples (3) Family (6)
5 out of 5
Check -in and check- out went smooth and staff were amazing !!! The vallet parking was a life saver !

Posted by on Jan 26, 2020

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5 out of 5

Posted by on Dec 2, 2019

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5 out of 5
Room was fantastic, very easy check-in, everyone has been incredibly kind and helpful, and it's in walking distance from pretty much anything downtown.

Posted by on Dec 1, 2019

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4 out of 5
Really enjoyed the location. Hotel was nice. Parking expensive but understandable due to location.

Posted by on Nov 19, 2019

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5 out of 5

Posted by on Nov 4, 2019

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4 out of 5
Room was nice, clean & recently updated. Bedding wasn’t the greatest but we were only there one night so it was tolerable. Room was a little humid/musty - didn’t smell bad- just kind of odd considering the AC was on and the weather wasn’t humid. Staff was nice. Not the greatest experience but definitely not bad.

Posted by on Sep 3, 2019

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2 out of 5
Staff were not the kindest especially the African-American manager on duty during the night. He acted as if we were a bother with our questions about extra pillows for our room. Our check-in was at 3pm. We didn’t not arrive until almost 4pm and our room still wasn’t ready for us! They “rushed” the cleaning of our room to get us in quickly, but didn’t do a through cleaning. We found out from another guest that they were also having the same experience. Staff didn’t not try to make things right for us customers. Didn’t try to find another or anything. I paid almost $300 for ONE night in a very nice hotel and I don’t think I want to make a return trip due to the staff and management. It’s a shame.

Posted by on Aug 12, 2019

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5 out of 5
The location is right where you want to be in downtown

Posted by on May 19, 2019

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5 out of 5
Everything was very nice. We stayed on the 20th floor nice view of the city.

Posted by on Apr 8, 2019

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4 out of 5

Posted by on Apr 7, 2019

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Renovations + Closures

The property will be renovating from 01 November 2019 to 31 May 2020 (completion date subject to change). The following areas are affected:

  • Guestrooms
  • Spa tub
  • Swimming pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Hyatt Regency Indianapolis offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 35,000 square feet (3 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hyatt Regency Indianapolis. Parking is available for a fee. This 4-star Indianapolis hotel is smoke free.

  • 499 guestrooms or units
  • 21 levels
  • 3 dining venues
  • 35,000 sq ft of conference space
  • 3 sq m of conference space
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Indianapolis, IN (IND-Indianapolis Intl.) (21.5 km / 13.3 mi)
  • Train station: Indianapolis Station (0.9 km / 0.6 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hyatt Regency Indianapolis offers 499 air-conditioned accommodations with iPod docking stations and safes. Beds feature down comforters and premium bedding. 37-inch flat-screen televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and hair dryers. This Indianapolis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:30 AM.

The Eagle's Nest - This fine-dining restaurant specializes in American cuisine and serves dinner only.

One South - This restaurant specializes in American cuisine and serves breakfast and lunch. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 17.50 per person (approximately)
  • Self parking fee: USD 35 per day
  • Valet parking fee: USD 45 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Indianapolis
  • Hyatt Regency Hotel Indianapolis
  • Hyatt Regency Indianapolis
  • Indianapolis Hyatt
  • Indianapolis Hyatt Regency
  • Regency Hyatt Indianapolis
  • Regency Indianapolis
  • Hyatt Regency Indianapolis Hotel Indianapolis
  • Hyatt Regency Indianapolis Hotel
  • Hyatt Regency Indianapolis Hotel
  • Hyatt Regency Indianapolis Indianapolis
  • Hyatt Regency Indianapolis Hotel Indianapolis

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.