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"The customer service was great " More

By a verified traveler on Fri 14 May 2021

Hotel Description

Enjoy the outdoor pool at this Jackson hotel

In Jackson

At this Jackson hotel, you'll be within 3 miles (5 km) of Woodworth Chapel and 6 miles (10 km) of St. Dominic Hospital. Canopy Children's Solutions and Mississippi Agriculture and Forestry Museum are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Guests will appreciate freebies like continental breakfast and free self parking.

Free WiFi, refrigerators

The individually furnished guestrooms offer free WiFi and free local calls. Other amenities include refrigerators, microwaves, and TVs with cable channels.

Business Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Business Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Baymont by Wyndham Jackson/Ridgeland ratings based on 23 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Baymont by Wyndham Jackson/Ridgeland

Everyone (11) Couples (4) Family (11)
5 out of 5

Posted by on Jul 8, 2021

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Comment from Hotel Management

Jul 18, 2021 by Manager

On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!

1 out of 5
Staff isn't available for check in or outs, nor do they care. Room was not clean and nothing worked! There was poop in bathroom. Most of the lighting didn't work. They had lamp with only one bulb sitting on bathroom sink. Shelving was off walls leaving holes. Windows had glass broken. Coffee pot didn't have all the components to make it work. Pool was green. Save your money and time...go somewhere else!

Posted by on Jul 8, 2021

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Comment from Hotel Management

Jul 9, 2021 by Manager

Thank you for taking the time to write a review. We are saddened to hear that we fell short of your expectation due to the service you received from the hotel staff during your stay. We always desire for our valued guests experience to be outstanding. Your feedback is greatly appreciated. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.

5 out of 5
The customer service was great

Posted by on May 14, 2021

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Comment from Hotel Management

May 14, 2021 by Manager

On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!

5 out of 5
I

Posted by on May 11, 2021

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Comment from Hotel Management

May 11, 2021 by Manager

Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

5 out of 5

Posted by on May 10, 2021

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Comment from Hotel Management

May 21, 2021 by Manager

It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!

5 out of 5
Everything

Posted by on May 10, 2021

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Comment from Hotel Management

May 10, 2021 by Manager

It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

5 out of 5
Everything was perfect

Posted by on Apr 26, 2021

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Comment from Hotel Management

Apr 27, 2021 by Manager

We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

1 out of 5

Posted by on Apr 11, 2021

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Comment from Hotel Management

Apr 23, 2021 by Manager

We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.

1 out of 5
How is Wyndham allowing their name to be attached to this dump? Building needs renovation BADLY. Holes in wall where towel racks should be. Furniture in room is from Facebook marketplace and doesn't match at all. Cracked AC unit. Construction-like debris on floor in elevators and in the room. 2nd floor hallway smells strongly of marijuana. I've stayed at motels that were in better condition than this building is.

Posted by on Mar 29, 2021

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Comment from Hotel Management

Mar 30, 2021 by Manager

Through feedback like yours we are able to address our weaknesses and to improve upon them and we thank you for taking the time to write. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Again, thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience. We hope that you will change your mind about giving us a second chance and that you will someday return to be impressed by the changes we've made.

1 out of 5
The staff very unprofessional . The hotel needs major upkeep it’s run down . The room was clean but it looked old and out dated. My room had no remote control for the tv and the phones don’t work in any of the room. I had three towels . Asked for more never received. The worst hotel experience ever.

Posted by on Mar 14, 2021

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Comment from Hotel Management

Mar 16, 2021 by Manager

Thank you for taking the time to write a review. We are saddened to hear that we fell short of your expectation due to the service you received from the hotel staff during your stay. We always desire for our valued guests experience to be outstanding. Your feedback is greatly appreciated. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.

About the Baymont by Wyndham Jackson/Ridgeland

Location 5709 I 55 N, Jackson, MS 39206

Renovations + Closures

This property is closed from August 3 2021 to August 5 2021 (dates subject to change).

Due to COVID-19, this property’s food and beverage options may be limited.

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:

  • Outdoor pool

Property Features

Baymont by Wyndham Jackson/Ridgeland offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 540 square feet (50 square meters). An airport shuttle (available 24 hours) is available for a fee. The business-friendly Baymont by Wyndham Jackson/Ridgeland also features coffee/tea in a common area, concierge services, and laundry facilities. Self parking is free. This Jackson hotel is smoke free.

  • 1 building
  • 121 guestrooms or units
  • 5 levels
  • 540 sq ft of conference space
  • 50 sq m of conference space
  • Continental breakfast (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Newspapers for purchase
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Evers Intl. Airport (JAN) (21.3 km / 13.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Baymont by Wyndham Jackson/Ridgeland offers 121 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Masks are compulsory at the property for guests without full COVID-19 vaccination.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 37.00 per person (one way)
  • Airport shuttle fee per child: USD 37.00 (one-way), (from 10 to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Baymont Inn Hotel Jackson
  • Baymont Inn Jackson
  • Baymont Inn Jackson Hotel
  • Baymont Inn And Suites Jackson
  • Jackson Baymont Inn
  • Baymont Inn & Suites Jackson Hotel
  • Baymont Inn Jackson/Ridgeland Hotel Jackson
  • Baymont Inn Jackson/Ridgeland Hotel
  • Baymont Inn Jackson/Ridgeland Jackson
  • Baymont Inn Jackson/Ridgeland
  • Baymont Wyndham Jackson/Ridgeland Hotel Jackson
  • Baymont Wyndham Jackson/Ridgeland Hotel
  • Baymont Wyndham Jackson/Ridgeland Jackson
  • Baymont Wyndham Jackson/Ridgeland
  • Baymont Inn Suites Jackson/Ridgeland
  • mont Wyndham JacksonRidgeland
  • Baymont by Wyndham Jackson/Ridgeland Hotel
  • Baymont by Wyndham Jackson/Ridgeland Jackson
  • Baymont by Wyndham Jackson/Ridgeland Hotel Jackson

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.