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4.1 out of 5

"The rooms cost too much to have such a bad odor! I am not pleased with the rooms AT ALL! " More

By a verified traveler on Sun 25 Jul 2021

Hotel Description

Family-friendly 3.5-star hotel with 3 restaurants

In Jackson

You'll find Woodworth Chapel and Canopy Children's Solutions within 3 miles (5 km) of this hotel. Also, Country Club of Jackson is within 3 miles (5 km) and St. Dominic Hospital is within 6 miles (10 km).

Multiple dining options

This hotel features 3 restaurants, an outdoor pool, and a 24-hour fitness center. Traveling on business? Take advantage of the 17 conference rooms, as well as the 24-hour business center and free WiFi in public areas. There's a bar/lounge on site, and a 24-hour front desk and wedding services are also provided.

Free WiFi, comfy beds

The 276 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include free WiFi, MP3 docks, and flat-screen TVs with cable channels.

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$114* Per night/room Aug 8 - Aug 9

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Corner

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Jackson ratings based on 18 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Jackson

Everyone (9) Family (6)
3 out of 5
The rooms cost too much to have such a bad odor! I am not pleased with the rooms AT ALL!

Posted by on Jul 25, 2021

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5 out of 5
This hotel was right on the main strip with lots of shopping and minutes away from antique/flea markets. Very nice place and very good service.

Posted by on Jun 15, 2021

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1 out of 5
No water no restaurant no amenities couldn’t wash teeth except with bottled water rididiculoys then wanted to charge 13 dollars for breakfast

Posted by on Mar 1, 2021

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Comment from Hotel Management

Mar 1, 2021 by Blake Brennan, General Manager

Thank you for your review. We apologize for any inconvenience the water issues caused during your stay. Unfortunately, some things like that are out of our hands. We want you to know how much we appreciate your business and hope you will give us another chance in the future.

5 out of 5
Quite clean friendly and breakfast was awesome plus it was in a good area perfect

Posted by , from Greenwood MS on Jan 24, 2021

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Comment from Hotel Management

Feb 11, 2021 by Blake Brennan, General Manager

Hi Steven, We are so grateful for your 5-star review. Thanks for sharing your experience with us and the community. We hope to see you again soon!

4 out of 5

Posted by on Jun 28, 2020

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Comment from Hotel Management

Jul 6, 2020 by Blake Brennan, General Manager

Thank you so much for the 4-star review!

5 out of 5
When I called to alert them that I would arrive much later than anticipated, they reassured me that would be no problem. Then when I checked in and couldn’t find parking because three events were hosted by the hotel, the night supervisor allowed me to park next to the front pillars. She came outside to show me exactly where to park. After a long day of traveling, it was a welcome courtesy.

Posted by on Oct 18, 2019

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Comment from Hotel Management

Nov 25, 2019 by Blake Brennan

Thank you so much for the 5-star review. We are so glad that you enjoyed your stay and our services. We are overjoyed to receive your compliments and appreciation. Please come stay with us again soon.

4 out of 5

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 14, 2019 by Blake B

Thank you so much for the 4 star review! We are so glad you enjoyed your stay and we look forward to serving you again soon!

3 out of 5

Posted by on Jul 16, 2019

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Comment from Hotel Management

Jul 17, 2019 by Blake B

Thank you for taking a moment to review your recent stay with us. We hope you will come visit us again soon!

3 out of 5
Their should be basic amenities in every room. Micro-wave, small refrigerator ...etc ..without having additional cost. The Hilton Hotels are better served elsewhere. In the month of Feb., I was at the Hilton in Panama City, Panama. the service their was a 5 star all the way around. I could have chose, Drury, Best Western Plus and had much better services.

Posted by on May 18, 2019

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Comment from Hotel Management

May 20, 2019 by Blake Brennan

I am so sorry we fell short of your expectations. We do strive to give the very best travel experience to our guests and we will use this tool to help us better our products and services. We hope that you will give us another opportunity in the future to serve you again.

5 out of 5
Had trouble using hotel's computer for the benefit of guests.

Posted by on May 14, 2019

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Comment from Hotel Management

May 16, 2019 by Blake B.

Thank you for the 5-star review! We appreciate your business and thank you for choosing the Hilton Jackson. Next time you visit, please let us know if you have any issues with the computers in the guests business area and we want make sure everything is working properly and make sure you have the best experience here!

Property Features

Hilton Jackson offers its guests an outdoor pool and a 24-hour fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 49412 square feet (4447 square meters). The family-friendly Hilton Jackson also features gift shops/newsstands, dry cleaning/laundry services, and express check-in. Smoking is allowed in designated areas at this 3.5-star Jackson hotel.

  • 1 building
  • 276 guestrooms or units
  • 13 levels
  • 3 dining venues
  • 49412 sq ft of conference space
  • 4447 sq m of conference space
  • Built in 1984
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Evers Intl. Airport (JAN) (23.7 km / 14.7 mi)

Room Amenities

Hilton Jackson offers 276 accommodations with MP3 docking stations and video-game consoles. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:00 AM.

Hilton Jackson has 3 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golfing nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75.00 per pet, per stay
  • Maximum 2 per room (weight limit: 75 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 15 for adults, USD 5 and USD 15 for children (approximately)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Jackson
  • Hilton Jackson
  • Jackson Hilton
  • Hilton Jackson Hotel Jackson
  • Jackson Hilton Hotel
  • Hilton Jackson Hotel
  • Hilton Jackson Hotel
  • Hilton Jackson Jackson
  • Hilton Jackson Hotel Jackson

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.