Skip to main content
Beginning of main content

"It was hard to locate but conveniently located near UMCC Hospital, so that was a plus. Rooms were nice and clean. " More

By a verified traveler on Sat 09 Nov 2019

Enter dates to see availability

Hotel Description

Enjoy free breakfast at this Jackson hotel

In Jackson

You'll be within 3 miles (5 km) of Woodworth Chapel and 6 miles (10 km) of Mississippi Veterans Memorial Stadium with a stay here. St. Dominic Hospital and Canopy Children's Solutions are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free full breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. There's a gym on site, and a 24-hour front desk and a fireplace in the lobby are also provided.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$50* Per night/room Jul 11 - Jul 12

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Quality Inn & Suites ratings based on 14 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Quality Inn & Suites

Everyone (1) Couples (1) Family (5)
1 out of 5
The staff is rude they do not need to work in customer service my room was dirty when i checked in. Wanted a 100.00 deposit when i got there and then didnt return my deposit. Called a week latwr to ask about it amd said because I had a pet i will not get my deposit back. Never once told me there was a pet deposit so will be calling 1st thing Monday morning to talk to managment.

Posted by on Nov 16, 2019

Was this review helpful to you?
Comment from Hotel Management

Nov 17, 2019 by Ammy

Sorry for the discommode. We understand that we were not able to live up to your expectations. Do not worry we are continuously working to improve our services to make sure your next stay is pleasant with us. Regards, Ammy.

4 out of 5
It was hard to locate but conveniently located near UMCC Hospital, so that was a plus. Rooms were nice and clean.

Posted by on Nov 9, 2019

Was this review helpful to you?
Comment from Hotel Management

Nov 10, 2019 by Cheshta

Hi, Delighted to see you liked our services. Keep this love coming :) Regards, Cheshta

2 out of 5
Location is wrong on most maps. The price on the website is just a down payment. They charge you $100 once you get there

Posted by on Oct 28, 2019

Was this review helpful to you?
Comment from Hotel Management

Oct 29, 2019 by Cheshta

Hi, We are extremely apologetic to know that your experience with us has not been a pleasant one and we will definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Cheshta

4 out of 5
Property was run down, room was dirty and electrical outlets did not work. Staff was courteous, friendly and helpful.

Posted by on Oct 16, 2019

Was this review helpful to you?
Comment from Hotel Management

Oct 17, 2019 by Cheshta

Hi, Thank you so much for writing the review and rating us positively. We do apologize for the issue faced and we will strive to ensure better services further. Regards, Cheshta

4 out of 5
It needs an upgraded but it is well maintained. The staff is more than accomodating

Posted by on May 5, 2019

Was this review helpful to you?
Comment from Hotel Management

May 8, 2019 by janfi

We are int e process of getting ready to do some upgrades

5 out of 5
The room was nice and clean and smells good and I love ❤️ it I will be back soon

Posted by on Apr 20, 2019

Was this review helpful to you?
Comment from Hotel Management

May 8, 2019 by janfi

Thank you for your survey. Look forward to having you stay with us again

1 out of 5
Horrible odor in room. Couldn’t sleep. Left at 4 am

Posted by on Sep 24, 2018

Was this review helpful to you?
Comment from Hotel Management

Sep 26, 2018 by Fairfield Inn & Suites Jackson North

Hello, Thank you for your feedback. We would like to apologize on behalf of the whole staff for the issue that you encountered. We hope you give us another chance by staying with us again to make it right.

5 out of 5

Great Staff! Very Clean!

Pros: Free breakfast, Free Internet, Quiet
I was weary after reading the other reviews but, I decided to take a chance. I am happy i did! They had recently had a renovation and everything was in great shape. The parking lot needs to be repaved but, everything else was perfect! The front desk staff was friendly upon arrival and all during my stay. Housekeeping staff was very friendly as well and the rooms were very clean!! Heather on the front desk and the tall guy with braids were excellent! They were there everytime I passed through and always spoke and smiled. Excellent stay I will be back.

Posted by , from Houston, TX, USA on Nov 18, 2012

Was this review helpful to you?
2 out of 5

Not so good...

Hello, I stayed here with my son's hockey team. Oh man was this service awful. From the second I walked into the hotel the manager hated me. If I ordered room service it would arrive an hour later. During our stay, my son also broke his finger, from being smashed in between on of the room's doors! I will not stay in this hotel again and I advise you not to as well.

Posted by on Nov 23, 2008

Was this review helpful to you?
1 out of 5

Health Issues

When I stayed at the Fairfield Inn and Suites in Jackson, I had a very... discusting stay. The room we stayed had brownie crumbs all over the floor/bed/counter/desk and in my son's matress, he found four brownies, and a rat! we left immedietly after that, and drove down the street to Country Inn and Suites, where we had a pleasent stay for the rest of our vacation. I'm will not recomend this hotel to any friends or family, but I will recomend Country Inn and Suites, for great service at our stay.

Posted by on Nov 22, 2008

Was this review helpful to you?

About the Quality Inn & Suites

Location 5723 I 55 N, Jackson, MS 39206

Property Features

Public spaces have free WiFi. You'll find a business center on site. Free breakfast is available daily. A fitness center, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Quality Inn & Suites. Self parking is free. Smoking is allowed in designated areas at this Jackson hotel.

  • 79 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Front desk (24 hours)
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Quality Inn & Suites offers 79 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (heating)
  • Ensuite bathroom

Food & Drink

Guests are served free full breakfast daily.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Roll-in shower
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairfield Inn Marriott Jackson Hotel
  • Fairfield Inn Marriott Jackson
  • Quality Inn & Suites Hotel
  • Townhouse Jackson MS North
  • Quality Inn & Suites Jackson
  • OYO Townhouse Jackson MS North
  • Fairfield Inn By Marriott Jackson
  • Quality Inn & Suites Hotel Jackson
url importing http://travel.travelocity.com/Jackson-Hotels-Quality-Inn-&-Suites.h84761-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Jackson-Hotels-Quality-Inn-&-Suites.h84761-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Jackson-Hotels-Quality-Inn-&-Suites.h84761-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.