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4.0 out of 5

"The staff is so nice and helpful! They really could not do enough for us. We were in room number 5, which has a little pantry area outside the bathroo ... " More

By a verified traveler on Thu 29 Aug 2019

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Hotel Description

Hotel near Al-Aqsa Mosque in Jerusalem

Old City stay

A stay at this Old City hotel places you steps from Jaffa Gate and a 5-minute walk from Church of the Holy Sepulchre. Al-Aqsa Mosque and Western Wall are also within half a mile (1 km).

Free breakfast

This hotel features a restaurant, a rooftop terrace, and a bar/lounge. Business travelers can take advantage of the free WiFi in public areas. Enjoy the free buffet breakfast each morning.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 45 guestrooms also offer free WiFi and TVs with satellite channels. Other amenities include espresso makers, safes, and showers.

Small Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$127* Per night/room May 23 - May 24

Small Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Twin Room - Near Reception

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Small Single Room (near reception)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Comfort Room, 2 Bedrooms, City View

Bed Count 1 Twin Bed Maximum Occupancy 5 Max

Quadruple Room, Multiple Beds

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

New Imperial Hotel ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for New Imperial Hotel

Everyone (1) Family (1)
4 out of 5
The staff is so nice and helpful! They really could not do enough for us. We were in room number 5, which has a little pantry area outside the bathroom. The showers door does leak and the room needs a paint job, but the room was clean, quiet and adequate. This place gets four stars for a generous included breakfast, great staff and phenomenal location! Ask for room 5 if you want peace, but it IS up a long staircase. Except for the last day there was no issue with hot water, as mentioned in other reviews. On the last day the water wouldn't get really warm.

Posted by on Aug 29, 2019

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4 out of 5
Staying inside the Jaffa Gate at the New Imperial Hotel was amazing! This was our first trip to Israel and being able to stay within the walls of the Old City was an incredible experience. This hotel is a special place and you feel like you are staying in Jerusalem back in the days Jesus and the apostles walked the streets (minus the tv, electrical outlets, etc.) The complimentary breakfast was excellent and highly recommend the fresh yogurt and honey with sunflower granola. Some tips: The elevator was down since it is so old so if you can bring a smaller suitcase that will help (they are working on fixing it). Also, parking is difficult and the Karta Parking close to the hotel was closed due to the race event that was scheduled or the fact that we came in on the Shabbat (Friday). So if you are renting a car make sure there are no events that will close this parking garage. Also, there is a great restaurant in the street below the hotel owned by a French gentleman that has a very friendly staff and is a nice place to eat, drink, and socialize. Highly recommend this hotel if you don't mind bringing luggage up 1-2 flights of stairs. Also - don't miss the rooftop deck which overlooks King David's Fortress. An Amazing view of the city from up top!

Posted by , from Florida on May 12, 2018

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About the New Imperial Hotel

Location Jaffa Gate, Jerusalem, 14085

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. A rooftop terrace, a library, and tour/ticket assistance are also featured at the business-friendly New Imperial Hotel. Smoking is allowed in designated areas at this Jerusalem hotel.

  • 45 guestrooms or units
  • Buffet breakfast (free)
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Jerusalem (JRS-Malha Railway Station) (7 km / 4.3 mi)

Room Amenities

New Imperial Hotel offers 45 air-conditioned accommodations with espresso makers and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include showers and complimentary toiletries. This Jerusalem hotel provides complimentary wireless Internet access. Satellite television is provided. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Television
  • Satellite channels
  • Refrigerator
  • Espresso maker
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 8:00 AM to 10:30 AM.

New Imperial Hotel has a restaurant serving breakfast, lunch, and dinner.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at New Imperial Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa and Mastercard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer.

  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Property confirms they are implementing guest safety measures
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • The 17% national value-added tax is not included in the price and may be charged at the hotel. Travelers on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport upon check-out.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • New Imperial Hotel Jerusalem
  • New Imperial Hotel
  • New Imperial Jerusalem
  • New Imperial
  • New Imperial Hotel Hotel
  • New Imperial Hotel Jerusalem
  • New Imperial Hotel Hotel Jerusalem

You should know

  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.