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5.0 out of 5

"Very comfortable and quiet room. Very attentive staff. Well located and could walk everywhere in the Old City. No swimming pool " More

By a verified traveler on Wed 18 Apr 2018

Hotel Description

5-star luxury hotel near Mamilla Mall

Central Jerusalem getaway

Within a 10-minute walk of this Jerusalem City Centre hotel, you'll find Mamilla Mall and Jaffa Gate. Tower of David Museum of the History of Jerusalem and Church of the Holy Sepulchre are also within half a mile (1 km).

Renovated in 2017

This luxury hotel features 3 restaurants, a bar/lounge, and a fitness center. Enjoy the a rooftop terrace and free perks like cooked-to-order breakfast and WiFi in public areas. Valet parking, a business center, and a coffee shop are also offered.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 226 guestrooms also offer free WiFi and 24-hour room service. Flat-screen TVs come with DVD players, and other amenities include free wired Internet and refrigerators.

Twin Deluxe Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
$360* Per night/room Jun 4 - Jun 5

Ambassador Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, 3 Twin Beds

Bed Count 3 Twin Beds Maximum Occupancy 4 Max

Family Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Accessible Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Grand Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Waldorf Astoria Jerusalem ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Waldorf Astoria Jerusalem

Everyone (2)
5 out of 5

Met expectations!

Very comfortable and quiet room. Very attentive staff. Well located and could walk everywhere in the Old City. No swimming pool

Posted by on Apr 18, 2018

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Comment from Hotel Management

Apr 29, 2018 by Waldorf Astoria Jerusalem

We are so happy you enjoyed the elegance and history of our iconic hotel. We hope to have the opportunity to welcome you back again soon, with regards, Waldorf Astoria Jerusalem

5 out of 5

Excellent hotel

Great location near the old city and the Mamilla Mall. The breakfast buffet was one of the best aspects of the hotel.

Posted by , from Memphis, TN on Nov 16, 2015

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About the Waldorf Astoria Jerusalem

Location 26-28 Agron Street, Jerusalem, 9419008

Renovations + Closures

This property is closed from 15 March 2020 to 27 May 2020 (dates subject to change).

Property Features

There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A business center and limo/town car service are available. Event space at this hotel measures 14747 square feet (1370 square meters) and includes a conference center. A fitness center, a rooftop terrace, and a library are also featured at the luxury Waldorf Astoria Jerusalem. For a fee, parking is available. A complete renovation of Waldorf Astoria Jerusalem was completed in 2017. This 5-star Jerusalem hotel is smoke free.

  • 1 building
  • 226 guestrooms or units
  • 10 levels
  • 3 dining venues
  • 14747 sq ft of conference space
  • 1370 sq m of conference space
  • Built in 2013
  • Cooked-to-order breakfast (free)
  • Bar or lounge
  • Coffee shop
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Tel Aviv (TLV-Ben Gurion) (59.4 km / 36.9 mi)
  • Train station: Jerusalem Malha Station (6 km / 3.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Waldorf Astoria Jerusalem offers 226 accommodations with DVD players and minibars. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Additionally, rooms include safes and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Premium channels
  • DVD player
  • Refrigerator
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11 AM.

The Palace - This restaurant specializes in Mediterranean cuisine.

The Kings Court - This restaurant specializes in local and international cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

The Garden Terrace - This restaurant overlooks the garden and specializes in Mediterranean cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ILS 500.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks and gloves, will be available to guests.For traveler safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Hilton CleanStay guidelines. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks and gloves, will be available to guests.For traveler safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Hilton CleanStay guidelines.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Hilton CleanStay
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • All citizens of Israel may be charged the national value-added tax

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: ILS 60 per day (in/out privileges)
  • Valet parking fee: ILS 20 per day
  • Rollaway bed fee: ILS 500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jerusalem Waldorf Astoria
  • Waldorf Astoria Hotel Jerusalem
  • Waldorf Astoria Jerusalem
  • Waldorf Astoria Jerusalem Hotel
  • Waldorf Astoria Jerusalem Hotel
  • Waldorf Astoria Jerusalem Jerusalem
  • Waldorf Astoria Jerusalem Hotel Jerusalem
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.