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Embassy Suites Kansas City - Overland Park

3.5-star property
10601 Metcalf Avenue at I-435, Overland Park, KS 1-855-201-7819

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3.7 out of 5
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See all 15 Travelocity Reviews

"We liked the spacious suite, with the newly renovated bathrooms. " More

By a verified traveler on Sun 01 Mar 2020

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Hotel Description

3.5-star hotel near Overland Park Convention Center

In suburbs

You'll find Overland Park Convention Center and Corporate Woods within 3 miles (5 km) of this hotel. Also, Towne Center Plaza is within 3 miles (5 km) and Overland Park 9/11 Memorial is within 6 miles (10 km).

Free shuttle, breakfast

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 3 conference rooms, as well as the 24-hour business center and WiFi in public areas. Enjoy the 24-hour fitness center and free perks like on-the-go breakfast and an area shuttle.

Comfy beds, WiFi

The 199 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. Flat-screen TVs come with cable channels, and other amenities include WiFi and sofa beds.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$85* Per night/room Jan 20 - Jan 21

Premium Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Presidential Suite, Non Smoking

Bed Count 2 King Beds Maximum Occupancy 6 Max

Premium Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Embassy Suites Kansas City - Overland Park ratings based on 15 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Embassy Suites Kansas City - Overland Park

Everyone (5) Couples (3) Family (8)
1 out of 5
We had such a horrible experience at this hotel this past weekend. For one we couldn’t get into our room for 40 minutes because our keys wouldn’t work and then front desk lady was rude to me by telling me to keep my key away from my cellphone which wasn’t the case our door lock needed a new battery. Saturday night we couldn’t even get into the hot tub with all of these kids running in and out of the pool area with no adult supervision. Sitting in your room Saturday night and all of a sudden smelling weed through your room vents was very annoying and listening to kids running through the halls was more annoying.

Posted by , from Newton KS on Mar 17, 2020

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5 out of 5
We liked the spacious suite, with the newly renovated bathrooms.

Posted by on Mar 1, 2020

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5 out of 5
Everything was great! Especially the snacks on Thanksgiving evening.

Posted by on Dec 1, 2019

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Comment from Hotel Management

Dec 2, 2019 by Benjamin

Thank you so much for your comments regarding your recent stay at the Embassy Suites Overland Park. We are so glad you enjoyed your stay with us especially our evening reception. We hope to see you again soon especially after our 2020 renovation!

2 out of 5
Hot tub had green water. Drain covers were broken. Air conditioning in room was intermittent. Thermostat indication was inaccurate.

Posted by on Sep 9, 2019

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Comment from Hotel Management

Oct 30, 2019 by Benjamin

Thank you for your comments regarding your stay at our hotel. We apologize we fell short of your expectations especially when it came to the condition of the property. We hope you will give us another chance in the future especially after our 2020 renovation.

3 out of 5
I really liked the room for the price and the courtesy of the staff. During our stay the hot tub was not functioning. The elevators were out of order several different times. Also the ice maker never worked.

Posted by on Aug 12, 2019

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5 out of 5
Nice spacious rooms/ suites. Happy hour reception. Full breakfast.

Posted by on Jul 14, 2019

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4 out of 5
Halls were not air conditioned, so was hot and sweaty from walking from room to lobby every morning. I expected more out of Embassy Suites. Also, I paid $5 extra/night for a corner room, which apparently was not available open check-in. I think I deserve $20 back (4 days x $5/night). Not sure if that's a property issue or Travelocity issue.

Posted by , from Round Lake on Jul 8, 2019

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4 out of 5
The staff at the front desk—especially Tasha—were the highlight of our stay. They were helpful, pleasant, and personal.

Posted by on Jun 24, 2019

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Comment from Hotel Management

Jun 24, 2019 by Natashia

Hi, Thank you for your feedback. We will pass along your kind comments to Tasha and the rest of the team. We are so happy that you enjoyed your stay with us!

4 out of 5

Posted by on May 24, 2019

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Comment from Hotel Management

May 28, 2019 by Natashia

Thank you for your feedback!

5 out of 5
We enjoy the open interior of the hotel and the comfortable atrium is great for sitting and relaxing. It makes the atmosphere of the hotel friendly and homey. The rooms are spacious and very comfortable, also.

Posted by on Mar 19, 2019

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About the Embassy Suites Kansas City - Overland Park

Location 10601 Metcalf Avenue at I-435, Overland Park, KS 66212

Renovations + Closures

The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Embassy Suites Kansas City - Overland Park offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have WiFi for a fee. There's an onsite 24-hour business center. Event space at this hotel measures 1800 square feet (167 square meters). Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Embassy Suites Kansas City - Overland Park. A free area shuttle within 5 miles is available. Parking is available for a fee. This 3.5-star Overland Park hotel is smoke free.

  • 1 building
  • 199 guestrooms or units
  • 7 levels
  • 1800 sq ft of conference space
  • 167 sq m of conference space
  • Built in 1984
  • To-go breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free area shuttle
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Airport: Kansas City Intl. Airport (MCI) (50.5 km / 31.4 mi)
  • Property shuttles: Free area shuttle within 5 miles
  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites Kansas City - Overland Park offers 199 accommodations with video-game consoles and safes. Accommodations are furnished with double sofa beds. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Overland Park hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.

  • Pillowtop beds
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.

Tropix - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 6.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 6.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 10 per day (rates may vary)
  • Self parking fee: USD 7 per day
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hotel Overland Park Kansas City
  • Embassy Suites Kansas City Overland Park
  • Embassy Suites Overland Park Kansas City
  • Embassy Suites Kansas City-Overland Park Hotel Overland Park
  • Embassy Suites Overland Park
  • Overland Park Embassy Suites
  • Embassy Suites Kansas City Overland Park Hotel
  • Embassy Suites Kansas City - Overland Park Hotel
  • Embassy Suites Kansas City - Overland Park Overland Park
  • Embassy Suites Kansas City - Overland Park Hotel Overland Park

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.