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Embassy Suites Kansas City - Overland Park

3.5-star property
10601 Metcalf Avenue at I-435, Overland Park, KS 1-855-201-7819
3.6 out of 5
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See all 19 travelocity Reviews

"IT WAS A GREAT STAY MY. CHECK IN WAS AT 3pm didn’t have room ready till 4:30 ... PAID FOR PRESIDENTIAL SUITE BUT THEY OVER SOLD BUT DID WORK WITY ME T ... " More

By a verified traveler on Thu 17 Jun 2021

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Hotel Description

3.5-star hotel near Overland Park Convention Center

In suburbs

You'll find Overland Park Convention Center and Corporate Woods within 3 miles (5 km) of this hotel. Saint Luke's South Hospital and Towne Center Plaza are also within 3 miles (5 km).

Free breakfast

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 3 conference rooms, as well as the 24-hour business center and WiFi in public areas. Enjoy the spa tub and free buffet breakfast each morning.

Comfy beds, WiFi

The 199 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. Flat-screen TVs come with cable channels, and other amenities include WiFi and sofa beds.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$127* Per night/room May 30 - May 31

Premium Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites Kansas City - Overland Park ratings based on 19 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Embassy Suites Kansas City - Overland Park

Everyone (9) Couples (3) Family (8)
5 out of 5

Posted by on Jan 16, 2022

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3 out of 5

Posted by on Sep 21, 2021

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3 out of 5
IT WAS A GREAT STAY MY. CHECK IN WAS AT 3pm didn’t have room ready till 4:30 ... PAID FOR PRESIDENTIAL SUITE BUT THEY OVER SOLD BUT DID WORK WITY ME THE BEST THEY COULD

Posted by on Jun 17, 2021

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Comment from Hotel Management

Jun 17, 2021 by S

Thank you for your review!

2 out of 5
Great location from I-435 and easy to get to. Our last stay was not as pleasant as our first. The hotel roo

Posted by on Mar 15, 2021

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Comment from Hotel Management

Mar 27, 2021 by S

Thank you for your feedback!

1 out of 5
We had such a horrible experience at this hotel this past weekend. For one we couldn’t get into our room for 40 minutes because our keys wouldn’t work and then front desk lady was rude to me by telling me to keep my key away from my cellphone which wasn’t the case our door lock needed a new battery. Saturday night we couldn’t even get into the hot tub with all of these kids running in and out of the pool area with no adult supervision. Sitting in your room Saturday night and all of a sudden smelling weed through your room vents was very annoying and listening to kids running through the halls was more annoying.

Posted by , from Newton KS on Mar 17, 2020

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5 out of 5
We liked the spacious suite, with the newly renovated bathrooms.

Posted by on Mar 1, 2020

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5 out of 5
Everything was great! Especially the snacks on Thanksgiving evening.

Posted by on Dec 1, 2019

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Comment from Hotel Management

Dec 2, 2019 by Benjamin

Thank you so much for your comments regarding your recent stay at the Embassy Suites Overland Park. We are so glad you enjoyed your stay with us especially our evening reception. We hope to see you again soon especially after our 2020 renovation!

2 out of 5
Hot tub had green water. Drain covers were broken. Air conditioning in room was intermittent. Thermostat indication was inaccurate.

Posted by on Sep 9, 2019

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Comment from Hotel Management

Oct 30, 2019 by Benjamin

Thank you for your comments regarding your stay at our hotel. We apologize we fell short of your expectations especially when it came to the condition of the property. We hope you will give us another chance in the future especially after our 2020 renovation.

3 out of 5
I really liked the room for the price and the courtesy of the staff. During our stay the hot tub was not functioning. The elevators were out of order several different times. Also the ice maker never worked.

Posted by on Aug 12, 2019

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5 out of 5
Nice spacious rooms/ suites. Happy hour reception. Full breakfast.

Posted by on Jul 14, 2019

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About the Embassy Suites Kansas City - Overland Park

Location 10601 Metcalf Avenue at I-435, Overland Park, KS 66212

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Embassy Suites Kansas City - Overland Park offers its guests a spa tub and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is available in public spaces for a fee. There's an onsite 24-hour business center. Event space at this hotel measures 1800 square feet (167 square meters). Multilingual staff, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Embassy Suites Kansas City - Overland Park. Parking is available for a fee. This 3.5-star Overland Park hotel is smoke free.

  • 1 building
  • 199 guestrooms or units
  • 7 levels
  • 1800 sq ft of conference space
  • 167 sq m of conference space
  • Built in 1984
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Gift shop
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Internet access - wireless

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites Kansas City - Overland Park offers 199 accommodations with video-game consoles and safes. Accommodations are furnished with double sofa beds. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.

  • Pillowtop beds
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.

Sweetgrass Cafe - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a spa tub and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 100 lbs)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Car recommended
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 6.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 6.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 10 per day (rates may vary)
  • Self parking fee: USD 7 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hotel Overland Park Kansas City
  • Embassy Suites Kansas City Overland Park
  • Embassy Suites Overland Park Kansas City
  • Embassy Suites Kansas City-Overland Park Hotel Overland Park
  • Embassy Suites Overland Park
  • Overland Park Embassy Suites
  • Embassy Suites Kansas City Overland Park Hotel
  • Embassy Suites Kansas City - Overland Park Hotel
  • Embassy Suites Kansas City - Overland Park Overland Park
  • Embassy Suites Kansas City - Overland Park Hotel Overland Park

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.