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Kauai Shores Hotel

3.5-star property
420 Papaloa Rd, Kapaa, HI 1-855-201-7819
4.2 out of 5
Very good!
See all 16 travelocity Reviews

"Had an issue with the air conditioner, a thumping noise had to turn it off several times Finally ran the ceiling fan to cool the room Told the front ... " More

By a verified traveler on Sat 19 Jun 2021

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Hotel Description

3.5-star beachfront hotel near Lae Nani Beach

On the beach

You'll be within half a mile (1 km) of Lae Nani Beach and 2 miles (3 km) of Lydgate Beach Park with a stay here. Also within 9 miles (15 km) are Lihue-Koloa Forest Reserve and Kauai Museum.

Fun at the beach

This hotel features an outdoor pool and a spa tub. Dine at the beachfront restaurant and relax with beach umbrellas. Guests will appreciate free perks like valet parking and WiFi in public areas.

Free WiFi, refrigerators

Featuring conveniences like sitting areas and refrigerators, the 200 guestrooms also offer free WiFi and LCD TVs with cable channels. Balconies or patios, coffee/tea makers, and free newspapers are also available.

Room, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max
$161* Per night/room Dec 7 - Dec 8

Room, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Deluxe Garden View with Kitchenette

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Kauai Shores Hotel ratings based on 16 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Kauai Shores Hotel

Everyone (8) Couples (5) Family (1)
3 out of 5
Had an issue with the air conditioner, a thumping noise had to turn it off several times Finally ran the ceiling fan to cool the room Told the front desk about the issue

Posted by on Jun 19, 2021

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Comment from Hotel Management

Jun 22, 2021 by Kauai Shores Hotel

Mahalo for your feedback! We apologize for the AC inconvenience. We hope the issue was resolved and hope you had a great stay otherwise. We hope to have the opportunity to welcome you back again!

4 out of 5
Parking stalls are to small even for a small car !! We loved the shower pressure, good beds and breakfast on the beach .

Posted by , from Orting on Mar 8, 2020

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Comment from Hotel Management

Mar 9, 2020 by Zareena - Customer Satisfaction Team

Mahalo for your feedback! We are very sorry that the parking lot stalls are tight, we are aware of the issue and do offer complimentary valet to save our guests any inconveniences. We are delighted that you enjoyed the room and breakfast on the beach at Lava Lava. We hope to welcome you back again in the future!

5 out of 5
Facilities exceptionally clean, a little dated but great place. Sometimes WiFi didn't work in my room but it worked great everywhere else. Staff wonderful. Restaurant breakfast, great selection and wonderfully prepared - dinner not so much!

Posted by , from Rocklin on Feb 8, 2020

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Comment from Hotel Management

Feb 10, 2020 by Zareena - Customer Satisfaction Team

Mahalo for your feedback! We are happy to read that overall you had a wonderful stay. We will share your feedback with our leadership team so we can improve the WiFi connection and the dinner at Lava Lava. We hope that you had a splendid time and will consider us again when you return to Kauai.

4 out of 5
on the beach with restaurant on the beach. open air setting

Posted by on Nov 5, 2019

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Comment from Hotel Management

Nov 5, 2019 by CRES

Mahalo for your comments.

4 out of 5
I was drawn to this hotel because it has a restaurant right on the sand of the beach. The food was really good, and it was so nice to eat in such a nice location right at our hotel. Everything was clean. We had a great time taking the free bikes on a ride along the coast. We also did free yoga next to the beach one morning! It was nice to have the pool to swim in because you aren't supposed to swim in the ocean. They did have chairs available to sit above the sand, which I appreciated! The sand at this beach is more coarse, which I personally was fine with because it made it easy to rinse off at the wash stations near the pool. There is also a marketplace with restaurants, shops, and a grocery store that is a 1 minute walk away. We grabbed several of our meals from the grocery store to save on money, and it was nice because they had a lot of to-go options. The only drawback about this hotel would be that the rooms could use some updating. Overall, everything was clean and we had a great time.

Posted by , from Milwaukee on Oct 19, 2019

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Comment from Hotel Management

Oct 21, 2019 by Customer Satisfaction Team

Aloha Ellie and Thank you for taking your time to review our hotel. We are glad you enjoyed our hotel and location. We hope to welcome you soon!

3 out of 5

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 14, 2019 by Zareena - Customer Satisfaction Team

Mahalo for your feedback!

4 out of 5
Staff was great, We had a good time at Kauai Shores. Breakfast on the beach every morning with some Mimosa's was fantastic. Parking wasn't as bad as people made it out to be. Nice stay overall.

Posted by , from LA on Jul 21, 2019

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Comment from Hotel Management

Jul 22, 2019 by Zareena - Customer Satisfaction Team

Mahalo Johnny for your feedback! We are delighted that you enjoyed your stay and loved breakfast at Lava Lava each morning! We hope to welcome you back in the future!

4 out of 5
Nice, clean, close to the beach... breakfast on the beach was great!!!

Posted by on Jun 23, 2019

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Comment from Hotel Management

Jun 24, 2019 by Zareena - Customer Satisfaction Team

Mahalo for your feedback!

3 out of 5
The location is excellent, the grounds are beautiful, but the rooms need to be updated! I really like the mid-century/modern vibe going on at the hotel and in the rooms, but overall the rooms need some TLC. I noticed some sliding glass doors being replaced in a section of rooms, but ours was old and didn't work/lock well. The carpets felt old and dirty under my bare feet and I tried to always wear shoes to counter that feeling. The worst part was the bathroom. It left little in the way of a retreat. The bathroom tub handles did not work properly and the water temp. never stayed warm, it either got VERY hot or cold. Every room also desperately needs a microwave. I would give the hotel an A+ on the outside and location, but a C for the room.

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 18, 2019 by Zareena - Customer Satisfaction Team

Mahalo for your feedback! We are very sorry to read that our rooms were not to your taste and satisfaction. We are in the process of improving the rooms and are always available to assist. We would have been happy to send maintenance to fix the bathroom had we known. We do hope that despite the above you enjoyed your time with us and took advantage of all the hotel has to offer! We would love to welcome you back to the hotel in the future.

5 out of 5
We loved the fact that we didn't have to walk more than 150 feet and the ocean was right there. Lounge chairs already on the sand, multiple swim pools that were not crowded, the wonderful outside restaurant with the live Hawaiian music and hula girl, the fire pits at night and tikki torches,loved the lawn games set up for use, loved the quiet little sitting area outside our room, loved being able to walk to the little shopping center that had a farmer's market twice a week. We were impressed on what a good buy the hotel is. We expected much much less for our money and were so delighted. The facilities are well kept and very clean. Loved the check in with the swim towels and the shell leis. The flowers everywhere were beautiful. We would come back here in a heartbeat!

Posted by on May 24, 2019

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Comment from Hotel Management

May 24, 2019 by Zareena - Customer Satisfaction Team

Thank you for sharing your review! We are delighted that you took advantage of our all the hotel has to offer, from beautiful views at the beach to exploring the local farmer's market. We would love to welcome you back, and hope you can return real soon!

About the Kauai Shores Hotel

Location 420 Papaloa Rd, Kapaa, HI 96746

Property Features

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Kauai Shores Hotel like an outdoor pool, complimentary bicycles, and a spa tub. There's a snack bar/deli on site. Public spaces have free WiFi. This beach hotel also offers a garden and a terrace. Valet parking is free. Smoking is allowed in designated areas at this 3.5-star Kapaa hotel.

  • 200 guestrooms or units
  • 2 levels
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Parking: Free valet parking

Room Amenities

Kauai Shores Hotel offers 200 air-conditioned accommodations with safes and complimentary newspapers. Rooms open to balconies or patios. Accommodations offer separate sitting areas. 42-inch LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested.

  • Private balcony or patio
  • Sitting area
  • LCD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 10:00 AM.

Lava Lava Beach Club - This beachfront restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Nearby Activities

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Fishing nearby
  • Yoga classes/instruction on site
  • Ziplining nearby
  • Horse riding nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby
  • Water tubing nearby

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Cribs (infant beds) are available for USD 2.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Kauai Shores Hotel

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - TA-187-270-1440-01

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The tax ID number is TA-187-270-1440-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • State tax ID - TA-187-270-1440-01
  • Number of children who can stay free - 4

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25.29 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room coffee
  • Concierge service
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 for adults, USD 10 and USD 20 for children (approximately)
  • Crib (infant bed) fee: USD 2.0 per day
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Kauai Sands
  • Kauai Sands
  • Kauai Sands Hotel
  • Kauai Sands Hotel Kapaa
  • Kauai Sands Kapaa
  • Sands Hotel Kauai
  • Kauai Shores Hotel Hotel
  • Kauai Shores Hotel Kapaa
  • Kauai Shores Hotel Hotel Kapaa
  • Kauai Shores Hotel Kapaa
  • Kauai Shores Kapaa

You should know

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.