First off, let me say that I thought that the area was pretty and clean. I loved the pastel colors of the condos. I also liked the fact that you did not have to go to a check in desk, but your code is emailed to you 24 hours prior to your visit and it will allow entry at the exact check in time of 4:00 p.m. and will be deactivated at your check out time of 10:00 a.m. The condo was clean and spacious. My complaints include: old television sets in which one was being held up with stacks of books. They also had soooo many different remote controls to the TVs that you had to figure out which one to use. But, there is a DVD player in order to watch movies. The bed was horrible! I did not rest well, because it was too hard. My husband called about a broken coffee pot and never received a return call. There does not seem to be any local assistance, just a number to customer service reps who are not on site and are in another state. The water in the shower also does not get very hot, but just warm. The kitchen was nicely stocked with pots, pans, dishes,etc. but I thought that dish cloths/ towels would have been included, so make sure you bring your own if you plan to cook. Overall, we enjoyed our time there and if the bed was more comfortable, I would probably return.