4/10 Poor
April
Oct 31, 2023
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DON’T BOOK.
Don’t book. This inn has changed owner and does not consider customers or cleanliness at all important. Very disappointing because my husband and I stayed here at least twice a year for many years. On the trip, our last, we were given the wrong room that was less expensive and wasn’t offered a refund of the difference. The check in is done through a kiosk with an agent in another country and very confusing. There is no longer an employee at the front desk to help with whatever you may need. There is a young man that lives at the property that is an employee but was rude and never in the office. Our room was nasty with dirt on the floor, hairs in the tub and apparently a previous quest had urinated in the air conditioner so couldn’t use. Also, a dog ( i think) had urinated on the old futon in the room’s living space. We had to buy $20 worth of cleaning supplies just to make the room somewhat clean. We were never given fresh towels and ran out of toilet paper and had to buy some. I’ll be contacting a health inspector about how unclean the room was especially the urine. We’re so disappointed. The inn WAS a wonderful place to stay.
April
Stayed 4 nights in Oct 2023
