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4.4 out of 5

"Very nice hotel ... room was beachfront with ocean view. " More

By a verified traveler on Mon 09 Apr 2018

Hotel Description

3.5-star beachfront hotel with free breakfast

On the beach

Within 2 miles (3 km) of this Kill Devil Hills hotel, you'll find Destination Fun and Wright Brothers National Memorial. Professor Hacker's Lost Treasure Golf and Nags Head Woods Preserve are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and free perks like continental breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 86 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include premium bedding, free local calls, and hair dryers.

Standard 2 Queen Beds with Pool / Parking Lot View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$72* Per night/room Jan 28 - Jan 29

Standard Double Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Ocean View with 2 Queen Beds and Private Balcony in the Tower

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed with Sofa bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Poolside

Bed Count 1 King Bed Maximum Occupancy 4 Max

Dune View with 2 Queen Beds and Private Patio or Balcony in the Tower

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Shutters on the Banks ratings based on 27 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Shutters on the Banks

Everyone (14) Couples (5) Family (7)
5 out of 5
My family and I like how it had an indoor pool and a hot tub. The continental breakfast was good.

Posted by on Dec 30, 2019

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Comment from Hotel Management

Jan 1, 2020 by Joe

Thank you for your review and we are glad you enjoyed the indoor pool and hot tub.

5 out of 5
This place is amazingly clean. The bedding is amazingly soft. The bathroom was small but not a deal breaker.

Posted by on Nov 11, 2019

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Comment from Hotel Management

Nov 12, 2019 by Joe

Thank you for writing such a nice review. We are glad that you found our cleanliness up to your standards. Come back and visit us again soon.

5 out of 5
The property is right on the ocean. This is very nice. The breakfast served had a variety of foods to chose from. The only criticism I had was that the bathroom/shower area had no hooks for clothes or wet towels to hang from. Also there were very few electrical outlets in a convenient place to access in the room.

Posted by on Nov 10, 2019

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Comment from Hotel Management

Nov 12, 2019 by Joe

Thank you for taking the time to write such a nice review. We apologize that there weren't enough hooks for you in the bathroom. We will bring this to upper management's attention to address the situation.

3 out of 5
Rooms were not as nice as shown on the website and do not get a room in the "tower" thinking you would be high, we were on the 1st floor. The man that checked us in seemed like he was having a bad night but one of the "kitchen" staff ladies were very nice.

Posted by , from Colerain on Oct 9, 2019

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Comment from Hotel Management

Oct 9, 2019 by kk

Hello Michelle, We are sorry that you didn't like your dune view room in our tower building. Our dune view rooms our on the 1st and 2nd floor as stated in the room description of the room type. Our 3rd and 4th floor our ocean view rooms. We do apologize that the man checking you in was having a bad night we will address this,but we are happy to know that one of our wonderful breakfast staff was very nice to you. We do hope that you will choose to stay with us again, if so please look into booking an ocean view room if you like to be on a higher floor.

4 out of 5
Nice bed -big flatscreen -clean kitchen -good location

Posted by on Sep 3, 2019

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Comment from Hotel Management

Sep 3, 2019 by kk

Thank you for the review. We are happy to know you had a nice visit with us.

5 out of 5
The location was great, it was very clean and updated, and offered a nice variety for daily breakfast.

Posted by on Aug 9, 2019

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Comment from Hotel Management

Aug 10, 2019 by Joe

Thank you for taking the time to write your review. We are so pleased that you liked our variety for breakfast and that we met your standards for cleanliness. We hope you choose to stay with us again.

4 out of 5
I liked having a breakfast included on the premises. My husband and I had coffee on the balcony in the morning and wine at night listening to the waves. I also liked how close we were to the beach, with a convenient walkway down , a nice gazebo and sitting area. The beds were very comfortable..my husband commented how well he slept at night!

Posted by on Aug 8, 2019

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Comment from Hotel Management

Aug 8, 2019 by Joe

Thank you for taking the time to write a review. We are so glad that you found our beds comfortable and that you were able to enjoy your balcony and what draws most people to the Outer Banks, the sounds of the waves. Enjoy the rest of your summer and we hope to see you again next year.

5 out of 5

Posted by on Jul 23, 2019

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Comment from Hotel Management

Jul 24, 2019 by kk

Thank you

5 out of 5
Pros- we decided to come an extra day but had to get a different hotel room for the first day and moved to a different hotel room for the rest of the week. The front desk (Greta) rushed to have our next room ready so we could just move rooms. We were super pleased with that because we have 3 small ones that needed naps. We stay in an efficiency which was perfect with a full sized refrigerator and store. It was very comfortable for our family and close access to the beach. Room was clean and complimentary breakfast was great Cons- Housekeeping did not come to our room the last full day there and I had to call the front desk but Housekeeping was already gone for the day.

Posted by on Jun 28, 2019

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Comment from Hotel Management

Jun 30, 2019 by kk

Thank you for the review, we are so pleased you had a nice stay with us. We do apologize that your room was not cleaned on your last day. We hope that you will come back and see us again. Have a great summer!

5 out of 5
friendly staff. good breakfast. appreciated early check in. beach access

Posted by on May 17, 2019

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Comment from Hotel Management

May 19, 2019 by kk

Thank you for the review. We are so pleased you enjoyed your visit with us. Please come back again.

Property Features

Shutters on the Banks offers its guests an indoor pool, a seasonal outdoor pool, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. A terrace, tour/ticket assistance, and a picnic area are also featured at the business-friendly Shutters on the Banks. Free self parking is available. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. This 3.5-star Kill Devil Hills hotel is smoke free.

  • 86 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Free parking nearby

Transport

  • Airport: Norfolk, VA (ORF-Norfolk Intl.) (133.8 km / 83.2 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Shutters on the Banks offers 86 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. Beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. This Kill Devil Hills hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 7 AM to 10 AM.

Nearby Activities

An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Ecotours nearby
  • Golfing nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards

Hotel Names

  • Shutters Banks
  • Shutters Banks Hotel
  • Shutters Banks Hotel Kill Devil Hills
  • Shutters Banks Kill Devil Hills
  • Colony Iv
  • Shutters On The Banks Hotel Kill Devil Hills
  • Shutters On The Banks Outer Banks, NC - Kill Devil Hills
  • Shutters on the Banks Hotel
  • Shutters on the Banks Kill Devil Hills
  • Shutters on the Banks Hotel Kill Devil Hills

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Shutters on the Banks.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.