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"Restaurant was very close. Staff was professional neat and courteous " More

By a verified traveler on Mon 23 Mar 2020

Hotel Description

3-star resort near Devon House

City center stay

Stay at this Kingston resort and you'll be within half a mile (1 km) of Devon House and 2 miles (3 km) of Little Theater. Bob Marley Museum and National Stadium are also within 3 miles (5 km).

Poolside dining

This resort features a restaurant, an outdoor pool, and a poolside bar. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. You'll appreciate the 24-hour fitness center, bar/lounge, and laundry facilities.

Free Internet, LCD TVs

The 143 guestrooms offer free WiFi and free wired Internet, LCD TVs with cable channels, and room service. Hair dryers, safes, and phones are also available.

Superior Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$150* Per night/room Oct 26 - Oct 27

Standard Double Room

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite King

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Knutsford Court Hotel ratings based on 17 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Knutsford Court Hotel

Everyone (10) Couples (1) Family (5)
5 out of 5
Restaurant was very close. Staff was professional neat and courteous

Posted by on Mar 23, 2020

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Comment from Hotel Management

Mar 23, 2020 by Sales Administrator

Hello. Thank you for your review of our property. We do appreciate your feedback.

4 out of 5

Posted by on Feb 4, 2020

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Comment from Hotel Management

Feb 4, 2020 by Sales Administrator

Hello. Thank you for your review of our property. We do appreciate your feedback.

4 out of 5
The carpet smells it needs to be removed or Steamed it makes the room smells like mole. Due to this I don’t think that room was worth the money I paid for it. Other than that the service was ok.

Posted by on Dec 29, 2019

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Comment from Hotel Management

Dec 30, 2019 by Sales Administrator

Hello. Thank you for your review of our property. We do appreciate your feedback.

4 out of 5

Posted by on Nov 23, 2019

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Comment from Hotel Management

Nov 25, 2019 by Sales Administrator

Hello. Thank you for your review of our property. We do appreciate your feedback.

2 out of 5
It took a while to locate a bellman to assist with luggage. I got a room where we had to climb some flights of stairs to get to it, however, this was challenging because of my luggage. The room did not have a mini fridge so an item I brought which needed refridgeration was spoilt..

Posted by , from Japan on Nov 1, 2019

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Comment from Hotel Management

Nov 1, 2019 by Sales Administrator

Hello Diplo. Thank you for your review of our property. We do appreciate your feedback.

2 out of 5
I had way to many problems here! 1) my reservation said that I would get a king size bed. Instead I received 2 fulls and was told that I would get a room change the following day. That didn’t happen. 2) when I went downstairs to inquire about the bed size, I realized they checked me into the wrong room. I had to go upstairs and move my things to a new room. While I was gathering my things, the correct guest that was assigned to the room was making multiple attempts to open the door. This is a huge mistake!! 3) the following night, my toilet overflowed at 12am and there was a flood in my bathroom. I called the front desk and was told that they would send someone upstairs right away. By 2am, no one showed up so I went to the front desk. How long am I supposed to wait for this? They switched me to another room again by 2:15am. 3) the next morning, the new issue was my TV remote was not working. Once again I called the front desk and was told someone was on their way up. After waiting for 2 hours, I went downstairs again and this time completely out of patience. The customer service is appalling at this hotel. 4) the night before I left, I called at midnight to request a 5:20am wake-up call. Of course it didn’t happen but at this point I knew better than to rely on anyone in this establishment to actually do their job. When I was checking out, the explanation I received was the automated system is not working. I most definitely will not be staying here again.

Posted by on Aug 10, 2019

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Comment from Hotel Management

Sep 6, 2019 by Sales Administrator

Hello. Thank you for your review of our property. We do appreciate your feedback.

3 out of 5
The property was well kept, breakfast was great and the staff were very helpful. However, there was no elevator where my room was located. hotel hospitality could be improved, no complimentary water and I thought the room I booked had a refrigerator/microwave

Posted by on Jul 25, 2019

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Comment from Hotel Management

Jul 26, 2019 by Sales Administrator

Hello. Thank you for your review of our property. We do appreciate your feedback.

5 out of 5
I like the staff. The staff was very nice, funny helpful, organized, and clean.

Posted by on Feb 16, 2019

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Comment from Hotel Management

Feb 16, 2019 by Sales Administrator

Hello. Thank you for your review of our property. We do appreciate your feedback.

5 out of 5
White Peoria-Great customer service Black people- first class great location Asians - original vibes Everything great for all type Yep weeks plus stay

Posted by on Jan 8, 2019

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Comment from Hotel Management

Jan 11, 2019 by Sales Administrator

Hello KH. Thank you for your review of our property. We do appreciate your feedback.

1 out of 5

Not a nice hotel.

Pros: The only good thing I like about this hotel is the landscaping , I must admit it is well kept.
Cons: The room walls need to be paint and the furniture's change, you don't need expensive furniture to make a room appealing.
The room I was given was very small and not very clean. There wasn't even a clock in the room, they gives you one bar of soap for the three 3 nights I stayed. I was so disappointed with the breakfast they served even though it was complimentary I didn't want it.

Posted by on Nov 23, 2017

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Comment from Hotel Management

Nov 25, 2017 by Sales Administrator

Good day. Thank you for taking the time to write about your comments. We are sorry to hear that you had a less than pleasant stay with us. Your concerns have been noted and will be brought to the attention of the Operations Manager and Executive Housekeeper. We regret that this has impacted your experience at our hotel and do hope to offer you a more pleasant stay when next you visit Kingston.

About the Knutsford Court Hotel

Location 16 Chelsea Avenue, Kingston, 5

Property Features

Knutsford Court Hotel offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Knutsford Court Hotel. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 3-star Kingston resort.

  • 143 guestrooms or units
  • 3 levels
  • 3 buildings
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Norman Manley Intl. Airport (KIN) (19.1 km / 11.9 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Knutsford Court Hotel offers 143 accommodations with safes and hair dryers. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Kingston resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Melting Pot - This poolside restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the resort include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 6:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Knutsford
  • Hotel Knutsford Court
  • Knutsford
  • Knutsford Court
  • Knutsford Court Hotel
  • Knutsford Court Hotel Kingston
  • Knutsford Court Kingston
  • Knutsford Hotel
  • The Knutsford Court Hotel Jamaica/Kingston
  • The Knutsford Court Hotel Jamaica/Kingston
  • Hotel Knutsford Court
  • Knutsford Court Hotel Resort
  • Knutsford Court Hotel Kingston
  • Knutsford Court Hotel Resort Kingston

You should know

  • Knutsford Court Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.