City center retreat
Your stay at this Kuala Lumpur City Centre hotel places you within 2 miles (3 km) of Petronas Twin Towers and Suria KLCC Shopping Centre. KLCC Park and Kuala Lumpur Convention Centre are also within 2 miles (3 km).
This luxury hotel includes 5 restaurants, an outdoor pool, and a fitness center. Families will appreciate the children's pool and onsite laundry facilities. Relax with a drink at one of the 2 bars/lounges and enjoy perks like free self parking.
MP3 docks, WiFi
The 538 guestrooms feature MP3 docks, LCD TVs with satellite channels, and thoughtful touches like pillow menus and bathrobes. 24-hour room service, WiFi, and minibars are also available.
Dec 3, 2019 by Stephen Magor
Dear Valued Guest, Thank you for leaving us your honest feedback regarding your recent experience with us. I'm disappointed to learn that your stay here did not live up to your expectations due to a lapse in standards with regard to certain aspects of our services, particularly our team's slow response to the defects in your bathroom fixtures you had previously reported. On behalf of them, I sincerely apologise for this and would like to reassure you that your feedback has been relayed to the respective department heads for further service refinements to ensure that this does not happen again in the future. I hope to have the opportunity to welcome you back here next time for a renewed stay and with a much-improved impression of our hotel. Sincerely, Stephen Magor General Manager
Feb 13, 2019 by Stephen Magor
Dear Valued Guest, Thank you for leaving us with a great review. I am pleased to hear that you found our hotel's location to your liking and look forward to welcoming you back to DoubleTree by Hilton Kuala Lumpur again soon. Sincerely, Stephen Magor General Manager
The following facilities are closed seasonally each year. They will be closed from December 18 to November 30:
DoubleTree by Hilton Hotel Kuala Lumpur offers its guests an outdoor pool, a fitness center, and a children's pool. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have WiFi for a fee. A business center and limo/town car service are available. Event space at this hotel measures 37000 square feet (3437 square meters). Tour/ticket assistance, multilingual staff, and concierge services are also featured at the luxury DoubleTree by Hilton Hotel Kuala Lumpur. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge)
Free self parking
DoubleTree by Hilton Hotel Kuala Lumpur offers 538 accommodations with MP3 docking stations and minibars. Beds feature down comforters. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Kuala Lumpur hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.
Makan Kitchen - This restaurant specializes in Malaysian cuisine and serves breakfast, lunch, and dinner.
Tosca Italian Trattoria - This poolside restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
The Food Store - This café serves lunch and dinner. Open daily.
Cellar Door - This wine bar serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
Axis Lounge - This bar serves light fare only. Happy hour is offered. Open daily.
A complimentary grocery shopping service is offered and 24-hour room service is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
The executive lounge is currently closed until further notice. Guests booked in executive rooms receive benefits (light refreshments and snacks) at the Axis lounge located in the lobby.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and CleanStay (Hilton).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.